vCenter Orchestrator and Bizagi compete in the IT workflow and business process automation space. While vCenter Orchestrator is recognized for its comprehensive IT orchestration, Bizagi offers a more user-friendly experience with its business process modeling features.
Features: vCenter Orchestrator manages complex IT workflows and automates virtualization processes, supporting features like Distributed Resource Scheduling, fault tolerance, and strong integration with VMware solutions. Bizagi excels in business process automation with rapid modeling and simulation capabilities. It adheres to BPMN 2.0 compliance and enhances business agility through effective process simulations.
Room for Improvement: vCenter Orchestrator could improve its complex licensing and integration features, simplify its GUI, and address its high costs with a better price-performance balance. Bizagi could enhance its automation features, stability post-updates, and improve reporting and process execution speed, along with better integration with third-party and advanced machine learning applications.
Ease of Deployment and Customer Service: Both products focus on on-premises deployments with hybrid cloud options. vCenter Orchestrator is supported well, though its technical support can be slow. Bizagi offers simpler setup options, beneficial for smaller teams, although service speed and robustness can vary.
Pricing and ROI: vCenter Orchestrator is perceived as expensive with complex licensing, yet offers value in extensive capabilities for large environments. Bizagi is cost-effective with free and paid options, but recent price increases have drawn criticism. Despite this, it is deemed competitively priced for larger organizations seeking scalable solutions, with varied ROI for both products.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
It was less expensive than some of the other tools.
It is open source.
Bizagi is very simple and easy to use, which I find most valuable.
The user interface is very good, making it easy for business people to understand.
| Product | Market Share (%) |
|---|---|
| Bizagi | 4.3% |
| vCenter Orchestrator | 0.7% |
| Other | 95.0% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 13 |
| Large Enterprise | 20 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
VMware vCenter Orchestrator simplifies the automation of complex IT tasks and integrates with VMware vCloud Suite components to adapt and extend service delivery and operational management, effectively working with existing infrastructure, tools and processes.
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