We performed a comparison between Bizagi and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The amount of control that this solution provides is great."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The product has a comfortable GUI and a good environment for users."
"The user interface is pretty good."
"Very user friendly and a professional solution."
"The product enables the users to automate the processes and provides a good user experience."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"The free online Help and E-Learning is very strong."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"It is a stable solution...It is a scalable solution."
"Now Platform's best features are collaboration, configurability, and customizability."
"The level of automation within the platform is great."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The incident management has been the most useful feature for us."
"ITOM Discovery is a great feature."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"It would be helpful if they added some extra features in the next update."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"We would like to see AI used to automate some of the functionality in this solution."
"The UI is very bad and needs to be updated."
"This platform is used more by large companies because it is a little bit expensive."
"The integration towards other ERP systems could be improved."
"The cost has room for improvement. It is currently expensive."
"The licensing for this solution, with respect to the user, needs to be improved."
"They should reduce the solution's cost and make it more affordable for buyers."
"ServiceNow Now Platform's technical support needs to improve."
Bizagi is ranked 13th in Rapid Application Development Software with 78 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Bizagi is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas ServiceNow Now Platform is most compared with Microsoft Power Apps, ServiceNow, OpenText AppWorks , Appian and GitHub CoPilot. See our Bizagi vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors, best Low-Code Development Platforms vendors, and best No-Code Development Platforms vendors.
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