We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"In Bizagi, all of the features are valuable."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"It automates a completely manual, complicated process."
"Bizagi is simple. It's simple to learn."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"The solution offers a free version of their product."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"The most valuable features are case management and integration services."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"The case management is great."
"It is a stable solution...It is a scalable solution."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"From a developer's point of view, an improvement in the layout would make the UI better."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"I would like to see the automation process included in the next release."
"It is difficult to drive ROI on types of processes involving complex business rules."
"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"The workflow automation can be slow, so there is room for improvement there."
"The pricing model needs to be improved. Right now, it's too expensive."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"They need to support the solution better, at this time the company does not have enough support."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and Sparx Systems Enterprise Architect, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and AWS Step Functions. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
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