Bitrix24 vs WORKetc comparison

Bitrix24 and WORKetc are both solutions in the CRM category. Bitrix24 is ranked #39, while WORKetc is ranked #82. Bitrix24 holds a 0.8% mindshare in CRM, compared to WORKetc’s 0.4% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 100% of WORKetc users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

2,200 Views
1,320 Comparison Views

90% willing to recommend

WORKetc

Read 3 WORKetc reviews

505 Views
500 Comparison Views

100% willing to recommend

Bitrix24

WORKetc

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

WORKetc and Bitrix24 provide business management solutions. Bitrix24 holds an edge due to its extensive features despite complaints about pricing.

Features: WORKetc offers CRM, project management, and billing capabilities, integrating tools for seamless workflow. Bitrix24 includes advanced CRM, internal collaboration tools, and telephony options, appealing to businesses seeking diverse functionalities.

Ease of Deployment and Customer Service: WORKetc uses cloud deployment, focusing on straightforward installation and ongoing support. Bitrix24 offers both cloud and on-premise options, providing flexibility with a steeper learning curve. Bitrix24's customer support is comprehensive but may lack the personalized service of WORKetc, making deployment smoother for users seeking guided setup.

Pricing and ROI: WORKetc requires higher initial investment, offering structured ROI fitting various needs. Bitrix24 has a tiered pricing model, with low-cost entry and scalable options for growth. Despite higher cost, Bitrix24's ROI is attractive for broader functionalities, making it worthwhile for diverse operational needs.

To learn more, read our detailed Bitrix24 vs. WORKetc Report (Updated: March 2026).

Buyer's Guide

Bitrix24 vs. WORKetc

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in CRM

39th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Project Management Software (27th), Enterprise Social Software (23rd)

WORKetc

Ranking in CRM

82nd

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of Bitrix24 is 0.8%, down from 2.0% compared to the previous year. The mindshare of WORKetc is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Bitrix24	0.8%
WORKetc	0.4%
Other	98.8%

CRM

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

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it_user633570

Executive Manager at a construction company

The project and task management features are valuable.

Project and task management Finance and bill management CRM We use it as a team management tool and online service for billing and finance management, and contact management as well. We are waiting for a new UI design, and also I think that not having a mobile version is a weakness. I think I…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to use and very stable."

"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."

"The technical support was intuitive and had good documentation."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"I am impressed with the solution's ability to customize workflows."

"Bitrix24 is a user-friendly solution that is easy to use."

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."

More Bitrix24 pros

"WORKetc is a great tool; complex and useful; maybe even too complex with a lot of customized options."

"Creating a streamlined process from sales through to completion of projects has made an immense difference to our operations."

"It is deceptively simple but remarkably powerful."

Cons

"From a product tracking point of view, there could be improvements."

"The client interface is not very user-friendly."

"The solution’s performance could be made faster."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"There are some bugs in the mobile system."

"The solution's open channel and contact center could be improved."

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"We didn't have the ability to customize the solution."

More Bitrix24 cons

"It just feels that the current UI is a bit old school."

"The UI needs to move forward to a refreshed version but this is in the works."

"We are waiting for a new UI design, and also I think that not having a mobile version is a weakness."

Pricing and Cost Advice

"The solution's pricing is quite average and not expensive."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"We were using the free version which was really limited in terms of functionality."

"Price-wise, it is a very cheap solution."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Licenses are cheap compared to other solutions."

More Bitrix24 pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Comms Service Provider

14%

Computer Software Company

13%

Construction Company

13%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2

No data available

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

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What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What advice do you have for others considering Bitrix24?

I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.

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Compared 6% of the time

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Microsoft Dynamics CRM vs WORKetc

Compared 58% of the time

Zoho CRM vs WORKetc

Compared 30% of the time

Oracle CRM vs WORKetc

Compared 12% of the time

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Product Reports

Buyer's Guide

Bitrix24

March 2026

Download Bitrix24 product report

Buyer's Guide

CRM

March 2026

Download WORKetc product report

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

WORKetc is the one cloud app solution for managing your business from end to end, whether you're at work, at home, or on the road.

With integrated CRM, project management, billing, time tracking, help desk, and more, WORKetc gives you a complete bird's eye view of the entire customer lifecycle -- from finding your customer all the way to providing post-sales support.

Forget the hassles and costs of switching between and subscribing to half a dozen different apps. WORKetc is the one software solution for your entire business.

WORKetc

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Information Not Available

Buyer's Guide

Bitrix24 vs. WORKetc

March 2026

Free Report: Bitrix24 vs. WORKetc

Find out what your peers are saying about Bitrix24 vs. WORKetc and other solutions. Updated: March 2026.

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