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Bitrix24 vs KeyedIn Projects comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
25th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (34th), Enterprise Social Software (20th)
KeyedIn Projects
Ranking in Project Management Software
27th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Project Portfolio Management (15th)
 

Mindshare comparison

As of October 2026, in the Project Management Software category, the mindshare of Bitrix24 is 1.1%, down from 1.9% compared to the previous year. The mindshare of KeyedIn Projects is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Bitrix241.1%
KeyedIn Projects1.0%
Other97.9%
Project Management Software
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Sales Manager at a comms service provider with 51-200 employees
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
it_user490518 - PeerSpot reviewer
Operations Manager at a tech services company with 51-200 employees
It streamlined our project management and resource management process.
I think the functionality with the reporting capability can be improved and I know there's a new version of KeyedIn coming out. I haven't had the opportunity yet to look at the new version, but I would say that reporting is actually one are for improvement. The way their functionality is set could be improved because, basically, what it does is: you can pull a resourcing report and you can pull a financial report, and it seems like they pull from different databases. You're not always able to compile all the data into one report. You have to pull separate reports to look at different data. That's one thing that I found that has been kind of hard with KeyedIn, because you can't view all the data you want into one report. It's not that flexible. You have to work with two separate reports in order to come to look at the data that you want. I would say that's one area for improvement: You're just not able to filter all the same data into one report. I'm also looking for integration here. Integration with, for example, a BI platform. We're implementing a BI platform here. I know that in KeyedIn, there's no real data connector that connects straight – although you can still connect via API - but KeyedIn does not have a data connector right now. I talk to the rep each week and that's something that I think would be a big win for KeyedIn. If it had a data connector already, it would be easier to integrate with other platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitrix24 is a user-friendly solution that is easy to use."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"Collaboration and CRM are the most valuable features of Bitrix24."
"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"Offers, a free version."
"It's a very easy-to-use product."
"It is a practical and useful tool which benefits both us and our clients."
"KeyedIn has been very valuable in helping us streamline our process here in terms of project management and resource management."
 

Cons

"It would be great if colleagues could get alerts via email when they are assigned something."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"We need full ERP integration to take all our processes in one platform."
"From a product tracking point of view, there could be improvements."
"We didn't have the ability to customize the solution."
"The web interface is good but the client interface is not very user-friendly and needs to improve."
"The solution’s performance could be made faster."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"It was more complicated than it needed to be, but with a KeyedIn implementation manager it was not an issue."
"I would say that reporting is actually one area for improvement. You're just not able to filter all the same data into one report."
 

Pricing and Cost Advice

"Price-wise, it is a very cheap solution."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"We were using the free version which was really limited in terms of functionality."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"The pricing for this program is reasonable."
"Licenses are cheap compared to other solutions."
"The product's pricing is okay for me. It is not expensive."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
14%
Manufacturing Company
10%
Financial Services Firm
7%
Construction Company
22%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
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Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Encompass Solutions, Alliance Healthcare, City and Guilds, MavenWire, NashTech Software, Nickelfish
Find out what your peers are saying about Bitrix24 vs. KeyedIn Projects and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.