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Bitrix24 vs KeyedIn Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
27th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (39th), Enterprise Social Software (23rd)
KeyedIn Projects
Ranking in Project Management Software
32nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Project Portfolio Management (16th)
 

Mindshare comparison

As of March 2026, in the Project Management Software category, the mindshare of Bitrix24 is 0.9%, down from 2.6% compared to the previous year. The mindshare of KeyedIn Projects is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Bitrix240.9%
KeyedIn Projects1.0%
Other98.1%
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
it_user490518 - PeerSpot reviewer
Operations Manager at a tech services company with 51-200 employees
It streamlined our project management and resource management process.
I think the functionality with the reporting capability can be improved and I know there's a new version of KeyedIn coming out. I haven't had the opportunity yet to look at the new version, but I would say that reporting is actually one are for improvement. The way their functionality is set could be improved because, basically, what it does is: you can pull a resourcing report and you can pull a financial report, and it seems like they pull from different databases. You're not always able to compile all the data into one report. You have to pull separate reports to look at different data. That's one thing that I found that has been kind of hard with KeyedIn, because you can't view all the data you want into one report. It's not that flexible. You have to work with two separate reports in order to come to look at the data that you want. I would say that's one area for improvement: You're just not able to filter all the same data into one report. I'm also looking for integration here. Integration with, for example, a BI platform. We're implementing a BI platform here. I know that in KeyedIn, there's no real data connector that connects straight – although you can still connect via API - but KeyedIn does not have a data connector right now. I talk to the rep each week and that's something that I think would be a big win for KeyedIn. If it had a data connector already, it would be easier to integrate with other platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It is easy to use and very stable."
"Collaboration and CRM are the most valuable features of Bitrix24."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"We use Bitrix24 to track sales activities in the same way that we used HubSpot."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM."
"The technical support was intuitive and had good documentation."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"KeyedIn has been very valuable in helping us streamline our process here in terms of project management and resource management."
"It is a practical and useful tool which benefits both us and our clients."
 

Cons

"The client interface is not very user-friendly."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"From a product tracking point of view, there could be improvements."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"I would like to see improvements with Bitrix24's marketing automation."
"I would like to see improvements with Bitrix24's marketing automation."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, it doesn't look particularly appealing in terms of how it looks, and it is extremely difficult to locate the stages."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"I would say that reporting is actually one area for improvement. You're just not able to filter all the same data into one report."
"It was more complicated than it needed to be, but with a KeyedIn implementation manager it was not an issue."
 

Pricing and Cost Advice

"The product's pricing is okay for me. It is not expensive."
"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"Licenses are cheap compared to other solutions."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"We were using the free version which was really limited in terms of functionality."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"Price-wise, it is a very cheap solution."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
13%
Construction Company
13%
Manufacturing Company
9%
Construction Company
22%
Energy/Utilities Company
14%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
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Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Encompass Solutions, Alliance Healthcare, City and Guilds, MavenWire, NashTech Software, Nickelfish
Find out what your peers are saying about Bitrix24 vs. KeyedIn Projects and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.