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Bitdefender GravityZone Enterprise Security vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bitdefender GravityZone offers competitive pricing and value, nearly matching top brands but excels with a 35% financial advantage.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
 

Customer Service

Sentiment score
7.8
Bitdefender GravityZone Enterprise Security's technical support is generally well-received, valued for responsiveness and knowledge, with room for improvement.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
 

Scalability Issues

Sentiment score
8.5
Bitdefender GravityZone Enterprise Security is highly scalable, easy to expand, but requires understanding for effective use in layered environments.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Stability Issues

Sentiment score
7.8
Bitdefender GravityZone is stable and reliable but faces dashboard clarity, resource issues on old systems, and occasional VPN problems.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Room For Improvement

Bitdefender GravityZone Enterprise Security needs improvements in usability, support, documentation, resource management, and feature integration.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Normal users cannot handle these CLI operations effectively.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
The phishing feature report showed zero results, and the patch management component is one of the two main issues that need improvement.
 

Setup Cost

Bitdefender GravityZone Enterprise Security offers competitive, flexible pricing with customizable features, though some report high renewal fee increases.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
 

Valuable Features

Bitdefender GravityZone Enterprise Security is praised for its ease, comprehensive features, and efficient enhancement of security infrastructure.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
29
Ranking in other categories
Virtualization Security (3rd)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (17th), Ransomware Protection (5th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 0.9%, up from 0.8% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Admin gets the information about which computer has been infected and good to use for servers and endpoints
The important factor is that after implementing Bitdefender, we haven't found any attacks. It has a vaccine for the RDP protocol, which is specific to this. We do some customization, but it does not lack any protection. Compared to older versions, we have not found any degradation in performance in the newer versions from the last three to five years, whether for graphical or normal users. They're not complaining that we are facing problems like memory issues. Bitdefender is also customizable and granular, but once you install it, it keeps running. The admin gets the information about which computer has been infected and can take action accordingly. On a regular basis, Bitdefender's AI capability is okay. But you cannot leave some decisions to AI. You must have control. You have to look at what you're filtering, as it can be a false positive. But on a regular basis, AI can be helpful.
KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
11%
Financial Services Firm
7%
Government
7%
Computer Software Company
14%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Regarding pricing, setup cost, and licensing, it is affordable. Bitdefender GravityZone Enterprise Security helps clients save money on their security investments.
What needs improvement with Bitdefender GravityZone Enterprise Security?
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portio...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. VMware Carbon Black Endpoint and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.