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Bitdefender GravityZone EDR vs Mimecast Incydr comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
7.5
Mimecast Incydr improved cost efficiency, ensured data recovery, enhanced security, reduced downtime, and provided significant financial and administrative savings.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
8.8
Mimecast Incydr's customer service excels in prompt, knowledgeable support, offering efficient issue resolution and valuable online resources.
I would rate customer service and support as nine out of ten.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
7.9
Mimecast Incydr seamlessly scales from small to large deployments, supporting expansion with efficient licensing and storage management.
I would rate the scalability of Bitdefender EDR as nine out of ten.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
7.8
Mimecast Incydr is reliable and stable, with minor issues swiftly resolved, offering robust performance and minimal service disruptions.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Mimecast Incydr needs better usability, integration, reporting, legal hold, Safari support, and admin features to enhance user experience.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Mimecast Incydr offers competitive, transparent pricing with negotiable discounts, praised flexibility, and valued support, though complex licensing challenges smaller businesses.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Mimecast Incydr provides seamless, secure data protection with versatile features and robust customer support, enhancing user trust and efficiency.
The features I find most effective for threat detection include centralized control policy distribution.
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
Endpoint Detection and Response (EDR) (9th)
Mimecast Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (25th)
 

Mindshare comparison

Bitdefender GravityZone EDR and Mimecast Incydr aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.6%, down 3.0% compared to last year.
Mimecast Incydr, on the other hand, focuses on Data Loss Prevention (DLP), holds 2.0% mindshare, up 1.5% since last year.
Endpoint Detection and Response (EDR)
Data Loss Prevention (DLP)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
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Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
862,289 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Manufacturing Company
5%
Government
5%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Mimecast Incydr and other solutions. Updated: April 2025.
862,289 professionals have used our research since 2012.