BigPanda vs Opsview comparison

BigPanda and ITRS are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #23 with an average rating of 8.3, while ITRS is ranked #36 with an average rating of 8.0. BigPanda holds a 0.6% mindshare in IM, compared to ITRS’s 1.3% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.

BigPanda

Read 20 BigPanda reviews

3,607 Views
1,912 Comparison Views

85% willing to recommend

Opsview

Read 25 Opsview reviews

4,172 Views
2,587 Comparison Views

100% willing to recommend

BigPanda

Opsview

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Opsview and BigPanda are competing in the IT monitoring and management category, with BigPanda having the upper hand in automation capabilities while Opsview excels in comprehensive infrastructure monitoring.

Features: Opsview offers in-depth monitoring for servers, applications, and databases, providing actionable system performance insights. It focuses on comprehensive infrastructure monitoring, ensuring reliability and uptime. Opsview integrates well with various technology stacks. BigPanda provides robust incident management and automation, featuring advanced event correlation to handle complex IT environments. It offers efficient workflows and automates responses, reducing manual workload. BigPanda's integration capabilities support seamless adoption into diverse IT setups.

Room for Improvement: Opsview could enhance its automation features to better streamline operations. Its incident management capabilities could be more robust. There's also scope for improving the user interface for a more intuitive experience. BigPanda could improve its cost structure to be more accessible to smaller enterprises. Enhancements in detailed monitoring features would broaden its appeal. It's important to ensure cloud dependency doesn't limit flexibility for some users.

Ease of Deployment and Customer Service: Opsview offers flexible deployment options, supporting both on-premises and cloud-based setups, and has a reputation for reliable customer service during setup. BigPanda is designed for cloud-based deployment, providing smooth integration into existing IT environments and offers strong onboarding support to help users adapt quickly.

Pricing and ROI: Opsview is known for a clear pricing structure, perceived as more cost-effective with a strong ROI, particularly for medium to large enterprises. It provides an affordable setup with substantial returns through performance insights. BigPanda might have a higher price point, yet it offers significant ROI via enhanced incident management that reduces downtime and operational costs.

To learn more, read our detailed BigPanda vs. Opsview Report (Updated: April 2026).

Buyer's Guide

BigPanda vs. Opsview

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.5

BigPanda offers efficiency benefits for managing over 10,000 events weekly, saving time and resources compared to tools like Netcool.

Sentiment score

5.5

Opsview improves SLA performance, reduces network disruptions, and optimizes resources with minimal operational effort, enhancing overall efficiency.

BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.

reviewer2691138

Technical Lead

BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.

CHANTI BANOTH

Software Engineer at Trianz

Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.

KiranMs

Director Of Engineering at Broadcom Inc.

For more quotes and insights, download the BigPanda report

No quotes available

For more quotes and insights, download the Opsview report

Customer Service

Sentiment score

6.5

BigPanda's customer service is responsive and helpful, with noted inconsistencies like slow emails and no phone support.

Sentiment score

7.8

Opsview's support is praised for responsiveness, knowledge, proactive staff, effective communication, and clear implementation assistance, despite occasional concerns.

If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.

Atharva Jagdale

Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees

Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.

Michael Wenn

CEO / Co-Founder at Aiops ltd

For technical support, we have only had to address password resets and alert mismatching.

reviewer2691138

Technical Lead

For more quotes and insights, download the BigPanda report

No quotes available

For more quotes and insights, download the Opsview report

Scalability Issues

Sentiment score

7.2

BigPanda is scalable and integrates well, although experiences vary based on configuration efforts and peak time performance.

Sentiment score

7.1

Opsview scales well, with most users easily managing growth and minimal resource-related challenges during expansion.

It handles large volumes of alerts without limitations.

Sneha Vigneshwari

Works

We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.

CHANTI BANOTH

Software Engineer at Trianz

I rate the scalability of BigPanda at eight.

RajneeshKumar3

Manager Observability at ICE

For more quotes and insights, download the BigPanda report

No quotes available

For more quotes and insights, download the Opsview report

Stability Issues

Sentiment score

7.5

BigPanda is stable with minimal downtime and effective incident management, though occasional service interruptions are promptly addressed.

Sentiment score

7.6

Opsview is generally stable and low maintenance, with rare upgrade issues and slowdowns due to MySQL dependence.

BigPanda is now stable.

Sneha Vigneshwari

Works

I would rate the availability of BigPanda at nine because it's almost 99.99% available.

RajneeshKumar3

Manager Observability at ICE

However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.

CHANTI BANOTH

Software Engineer at Trianz

For more quotes and insights, download the BigPanda report

No quotes available

For more quotes and insights, download the Opsview report

Room For Improvement

BigPanda requires enhancements in analytics, usability, integration, UI, and cost while improving accuracy, dashboards, and multi-cloud observability.

Opsview requires API upgrades, better graphing, enhanced usability, improved scalability, and refined integrations, while addressing pricing and processing issues.

A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.

Sneha Vigneshwari

Works

It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.

CHANTI BANOTH

Software Engineer at Trianz

If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.

Atharva Jagdale

Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees

For more quotes and insights, download the BigPanda report

Grafana does have features that I think my current solution lacks, such as better performance reporting.

reviewer1898607

Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the Opsview report

Setup Cost

BigPanda offers cost-effective pricing at $200,000 annually, providing flexibility and competitive advantages for high-growth companies.

Opsview offers competitive pricing with negotiable discounts, comprehensive licensing, and valuable features, recommended for enterprise use.

The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.

CHANTI BANOTH

Software Engineer at Trianz

There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.

KiranMs

Director Of Engineering at Broadcom Inc.

For more quotes and insights, download the BigPanda report

No quotes available

For more quotes and insights, download the Opsview report

Valuable Features

BigPanda streamlines incident management with AI-driven alert deduplication, offering seamless integration and enhancing real-time incident resolution.

Opsview offers easy configuration, user-friendly GUI, robust alerting, scalability, automation, and integration, enhancing monitoring and incident response.

Its automation has significantly improved incident response times, reducing the process to within one minute.

Sneha Vigneshwari

Works

It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.

RajneeshKumar3

Manager Observability at ICE

BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.

reviewer2691138

Technical Lead

For more quotes and insights, download the BigPanda report

Opsview's alerting capabilities are very helpful, and they positively impact our incident response times.

reviewer1898607

Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the Opsview report

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (10th), AIOps (9th)

Opsview

Ranking in IT Infrastructure Monitoring

36th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (43rd), Server Monitoring (20th), Cloud Monitoring Software (25th)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 0.9% compared to the previous year. The mindshare of Opsview is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.6%
Opsview	1.3%
Other	98.1%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

Read full review

reviewer1898607

Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees

Real-time dashboards have improved our deployment monitoring and incident response

We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.

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894,738 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

25%

Manufacturing Company

Healthcare Company

Outsourcing Company

Computer Software Company

13%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	5
Large Enterprise	9

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What is your experience regarding pricing and costs for BigPanda?

The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.

See all answers

What needs improvement with BigPanda?

There is room for improvement in BigPanda, and I believe they are fixing this. Agentic operations exist in these types of tools, and companies are catching up. Logic Monitor has a slightly differen...

See all answers

What needs improvement with Opsview Monitor?

There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...

See all answers

What is your primary use case for Opsview Monitor?

Our primary use case is monitoring our deployments.

See all answers

What advice do you have for others considering Opsview Monitor?

See all answers

Comparisons

PagerDuty Operations Cloud vs BigPanda

Compared 13% of the time

Moogsoft vs BigPanda

Compared 8% of the time

Splunk ITSI (IT Service Intelligence) vs BigPanda

Compared 6% of the time

ServiceNow vs BigPanda

Compared 5% of the time

Dynatrace vs BigPanda

Compared 5% of the time

More BigPanda Competitors

Nagios XI vs Opsview

Compared 11% of the time

LogicMonitor vs Opsview

Compared 8% of the time

Datadog vs Opsview

Compared 8% of the time

PRTG Network Monitor vs Opsview

Compared 7% of the time

SolarWinds NPM vs Opsview

Compared 7% of the time

More Opsview Competitors

Product Reports

Buyer's Guide

BigPanda

May 2026

Download BigPanda product report

Buyer's Guide

Opsview

April 2026

Download Opsview product report

Also Known As

No data available

Opsview Monitor, Opsview Enterprise

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

Opsview provides advanced monitoring for system availability, service metrics, and resource usage with flexibility and scalability tailored for global networks.

Opsview delivers comprehensive monitoring through its flexible alert framework, web GUI, and integration with Nagios plugins. It facilitates seamless server additions, supports multi-tenancy, and offers scalability with a MySQL backend. Configuring new hosts and services is straightforward, while advanced services like cloning and alert noise reduction enhance user experience. Users mention room for improvement in the API, database support, and features like bulk changes in the GUI. Despite these aspects, Opsview is preferred for cloud and client monitoring across multiple geographical points.

What are Opsview's most important features?

Flexible Alert Framework: Allows customized alerting rules to suit diverse needs.
Web GUI and Dashboard: Intuitive interfaces for real-time monitoring and data visualization.
Integration with Nagios: Compatible with a wide range of plugins for extended functionality.
Multi-Tenancy: Supports multiple users with isolated data views.
API and Automation: Streamlines management and operational workflows.
Distributed Monitoring: Ensures reliable performance across global networks.

What benefits or ROI are users experiencing?

Scalability: Adapts to growing infrastructure with ease.
Ease of Configuration: Simplifying initial setup and ongoing adjustments.
Accurate Alerting: Reduces false positives, improving response efficiency.
System Stability: Consistent performance with minimal downtime.
Comprehensive Support: Extensive integration and customization options.

Opsview proves valuable in cloud environments for monitoring resource availability and performance. Organizations deploy it for both internal and client-facing monitoring across global regions, benefiting from enhanced event triggers and automation opportunities, particularly in deployment monitoring and service tracking.

ITRS

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm

Buyer's Guide

BigPanda vs. Opsview

April 2026

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.