Try our new research platform with insights from 80,000+ expert users

BigPanda vs Dell CloudIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (8th), AIOps (12th)
Dell CloudIQ
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 1.0% compared to the previous year. The mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BigPanda0.6%
Dell CloudIQ0.9%
Other98.5%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
ClaudioSalgado - PeerSpot reviewer
IT Architect Consultant at RTFM
Has proactive monitoring with predictive insights and a user-friendly interface
Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate BigPanda nine out of ten."
"BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues."
"Overall, I rate BigPanda as a nine out of ten."
"The program is very stable."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"One of the most valuable features of BigPanda is its user-friendly interface."
"A user-friendly solution."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"The dashboard is clear and user-friendly."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage."
"The tool for forecasting capacity is valuable."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
 

Cons

"BigPanda attempts a little of everything and fails at most."
"Logic Monitor has a slightly different and better version of agentic AI."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide."
"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
"The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options."
"The cost of this product is too high compared to New Relic."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."
"Supporting legacy systems is an area that can be improved."
"It can improve the reporting facility to create custom reports or dashboards."
"The process of upgrading could be streamlined."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"In terms of improvement, they should enhance the product range."
 

Pricing and Cost Advice

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The price of BigPanda is in the middle compared to other solutions."
"BigPanda is cheaper than the competitors."
"We pay $200,000 USD per year."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
880,745 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
27%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
7%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What needs improvement with Dell CloudIQ?
It can improve the reporting facility to create custom reports or dashboards.
What is your primary use case for Dell CloudIQ?
I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.
What advice do you have for others considering Dell CloudIQ?
I would rate the overall product an eight out of ten.
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
North Carolina State University
Find out what your peers are saying about BigPanda vs. Dell CloudIQ and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.