BigPanda vs Dell CloudIQ comparison

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BigPanda and Dell Technologies are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #21 with an average rating of 8.3, while Dell Technologies is ranked #38 with an average rating of 8.3. BigPanda holds a 0.7% mindshare in IM, compared to Dell Technologies’s 0.9% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

BigPanda

Read 20 BigPanda reviews

5,173 Views
2,742 Comparison Views

85% willing to recommend

Dell CloudIQ

Read 10 Dell CloudIQ reviews

3,216 Views
3,120 Comparison Views

90% willing to recommend

BigPanda

Dell CloudIQ

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

BigPanda and Dell CloudIQ compete in the IT operations management space. BigPanda has strong customer support and competitive pricing, while Dell CloudIQ appears superior due to its comprehensive feature set.

Features: BigPanda focuses on event correlation capabilities, AI-driven insights, and efficient incident management. Dell CloudIQ provides predictive analytics, proactive issue resolution, and deeper infrastructure visibility. Dell CloudIQ also has extensive integration capabilities compared to BigPanda's emphasis on incident management efficiency.

Room for Improvement: BigPanda may benefit from expanding integration capabilities, enhancing predictive analytics, and improving infrastructure visibility. Dell CloudIQ could improve its deployment speed, enhance customer service responsiveness, and offer more cost-effective initial pricing options.

Ease of Deployment and Customer Service: BigPanda ensures a straightforward deployment with strong customer support, allowing rapid adoption and problem resolution. Dell CloudIQ integrates seamlessly with Dell infrastructures, easing deployment but has slower customer service responses. Dell CloudIQ's integration alignment with Dell products simplifies processes for users.

Pricing and ROI: BigPanda is cost-effective, offering clear ROI for budget-conscious organizations. Dell CloudIQ, though initially more expensive, provides robust features that justify the cost through long-term ROI via infrastructure optimization. BigPanda appeals to those seeking quick financial gains, whereas Dell CloudIQ targets organizations wanting in-depth asset management.

To learn more, read our detailed BigPanda vs. Dell CloudIQ Report (Updated: September 2026).

Buyer's Guide

BigPanda vs. Dell CloudIQ

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

21st

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), AIOps (10th)

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

38th

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of Dell CloudIQ is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.7%
Dell CloudIQ	0.9%
Other	98.4%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

Read full review

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigPanda integrates well with other solutions, such as WatchGuard,"

"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

"The most useful feature has been the AI/ML, and the way BigPanda uses the AI/ML is good compared to other SRE tools."

"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."

"The solution is user-friendly and has good performance and certification."

"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."

"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."

"The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment."

More BigPanda pros

"It's convenient because you can access it from a mobile device without needing a laptop."

"The tool for forecasting capacity is valuable."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"I rate CloudIQ a ten out of ten."

"Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell."

"The dashboard is clear and user-friendly."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

More Dell CloudIQ pros

Cons

"The UI for this solution could be improved. It is very hard to find what you are looking for."

"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."

"In terms of product stability, I can rate it around nine. It is quite good, though I would not rate it a full ten because every time there is a new feature, I have to go through documents or contact support."

"It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide."

"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure), and this has caused some delay in the ingestion pipeline."

"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."

"BigPanda attempts a little of everything and fails at most."

"We'd like to see additional dashboard features included as part of the solution."

More BigPanda cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"In terms of improvement, they should enhance the product range."

"CloudIQ doesn't do well in terms of integrating with technologies other than Dell."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"I think the remediation could have been better."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"The reporting capabilities of this solution could be improved."

"Supporting legacy systems is an area that can be improved."

More Dell CloudIQ cons

Pricing and Cost Advice

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

"BigPanda is cheaper than the competitors."

"The price of BigPanda is in the middle compared to other solutions."

"We pay $200,000 USD per year."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Manufacturing Company

Outsourcing Company

Healthcare Company

Construction Company

12%

Financial Services Firm

11%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What is your experience regarding pricing and costs for BigPanda?

Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...

See all answers

What needs improvement with BigPanda?

Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...

See all answers

What needs improvement with Dell CloudIQ?

See all answers

What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

See all answers

What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

See all answers

Comparisons

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Compared 9% of the time

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Compared 9% of the time

Splunk ITSI (IT Service Intelligence) vs BigPanda

Compared 5% of the time

Zabbix vs BigPanda

Compared 5% of the time

Dynatrace vs BigPanda

Compared 4% of the time

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Compared 20% of the time

HPE OneView vs Dell CloudIQ

Compared 7% of the time

Cisco Intersight vs Dell CloudIQ

Compared 7% of the time

VirtualWisdom vs Dell CloudIQ

Compared 6% of the time

SolarWinds NPM vs Dell CloudIQ

Compared 5% of the time

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Product Reports

Buyer's Guide

BigPanda

October 2026

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Buyer's Guide

IT Infrastructure Monitoring

October 2026

Download Dell CloudIQ product report

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

Dell CloudIQ offers advanced health status alerts, AI-driven predictive capabilities, and centralized monitoring, enhancing storage management through comprehensive visibility and operational efficiency. Its user-friendly dashboards and mobile access create a seamless experience for IT professionals.

Dell CloudIQ empowers organizations with cutting-edge features designed to streamline storage management. Health status alerts utilize a traffic light indicator system, while AI predictive capabilities enhance operational efficiency. The tool provides capacity forecasting and a comprehensive view of storage devices, facilitating updates for compliance and optimization. Centralized monitoring delivers timely issue notifications, and its dashboards, accessible via mobile, provide user-friendly navigation. CloudIQ's availability and capacity reporting features help prevent unplanned outages, offering visibility of storage devices and alerts for faults.

What key features make Dell CloudIQ stand out?

Health Status Alerts: Use traffic light indicators for immediate visibility.
AI Predictive Capabilities: Increase operational efficiency with smart insights.
Capacity Forecasting: Plan effectively with long-term storage capacity insights.
Centralized Monitoring: Consolidates data for informed decision-making.
User-Friendly Dashboards: Simplify navigation with mobile access.

What benefits should users seek in reviews?

Efficient Monitoring: Real-time alerts and notifications reduce downtime.
Enhanced Performance: Improve storage management with actionable insights.
Predictive Maintenance: Prevent issues before they arise, saving time and resources.
Cost Management: Efficient resource allocation leads to cost reduction.
Comprehensive Integration: Monitor diverse environments with ease.

In industries like healthcare and finance, Dell CloudIQ plays a crucial role in managing complex storage environments. Teams leverage its forecasting capabilities and comprehensive dashboards to maintain high performance and security standards. By supporting virtual infrastructures, Dell CloudIQ assists in delivering optimal storage solutions while addressing critical needs.

Dell Technologies

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

North Carolina State University

Buyer's Guide

BigPanda vs. Dell CloudIQ

September 2026

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