No more typing reviews! Try our Samantha, our new voice AI agent.

BigPanda vs Dell CloudIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
28th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (12th)
Dell CloudIQ
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 1.0% compared to the previous year. The mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BigPanda0.6%
Dell CloudIQ0.9%
Other98.5%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Proactive monitoring has improved availability and capacity reporting for my infrastructure
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful feature has been the AI/ML, and the way BigPanda uses the AI/ML is good compared to other SRE tools."
"BigPanda is great in that it notifies us of problems as well as where they were triggered."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The most valuable feature is the dashboard."
"The event correlation is really good and it is able to reduce the noise."
"The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"Overall, I rate BigPanda as a nine out of ten."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"The tool for forecasting capacity is valuable."
"The dashboard is clear and user-friendly."
"It's convenient because you can access it from a mobile device without needing a laptop."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"We chose this solution because it is a free product offered from Dell which you can use to monitor, manage and optimize cybersecurity."
"The dashboard is clear and user-friendly."
"The mobile application is the most valuable feature for us; we can monitor all the storages on our phones, and it's really good."
 

Cons

"The UI for this solution could be improved. It is very hard to find what you are looking for."
"The cost of this product is too high compared to New Relic."
"The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options."
"The solutions were quite useful but not completely stable."
"BigPanda can improve the correlations. We didn't see any big value."
"Logic Monitor has a slightly different and better version of agentic AI."
"The solution could improve by having better integration."
"The cost of this product is too high compared to New Relic."
"The reporting capabilities of this solution could be improved."
"In terms of improvement, they should enhance the product range."
"PowerScale is the only file system offered and that is limiting."
"PowerScale is the only file system offered and that is limiting."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"It can improve the reporting facility to create custom reports or dashboards."
 

Pricing and Cost Advice

"BigPanda is cheaper than the competitors."
"We pay $200,000 USD per year."
"The price of BigPanda is in the middle compared to other solutions."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"I believe it is a free product because we don't pay for it."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
9%
Healthcare Company
7%
Retailer
6%
Computer Software Company
13%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What needs improvement with Dell CloudIQ?
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is hel...
What is your primary use case for Dell CloudIQ?
I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.
What advice do you have for others considering Dell CloudIQ?
For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
North Carolina State University
Find out what your peers are saying about BigPanda vs. Dell CloudIQ and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.