Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
The technical support of Tenable Vulnerability Management is available 24/7, and whenever we require support, we can get it within five minutes.
It needs improvement in response time and addressing feature requests promptly.
I would evaluate Tenable Vulnerability Management's customer service and technical support as average.
BigFix requires some minimum configuration requirements.
They can seamlessly scale the number of endpoints from 100 to 1,000,000 in a day.
It is highly scalable and very user-friendly when it comes to scalability.
The stability is commendable, and I would rate Tenable ten out of ten.
The stability of Tenable Vulnerability Management is highly reliable.
I have faced no stability issues with Tenable.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
Tenable Vulnerability Management is not very effective for real-time risk prioritization for our organization's security strategy.
They should also accelerate the process of implementing new features upon request.
I would suggest HP WebInspect as a better option than Tenable.io.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Tenable charges around $40 per device, while Rapid7 costs $10 to $15 per device.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Tenable enables vulnerability management through potential AI integration that consolidates efforts and resolves multiple vulnerabilities simultaneously.
The main benefit of integration with Tenable Vulnerability Management is that there will be no lack of missing vulnerabilities when it comes to the patching environment.
The best features of Tenable Vulnerability Management are flexibility, breadth and scope, and the fact that their current vulnerabilities come out, and they have tests for them within a day or two.
Product | Market Share (%) |
---|---|
BigFix | 6.6% |
Tenable Vulnerability Management | 0.9% |
Other | 92.5% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 20 |
Midsize Enterprise | 2 |
Large Enterprise | 21 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Managed in the cloud and powered by Tenable Nessus, Tenable Vulnerability Management (formerly Tenable.io) provides the industry's most comprehensive vulnerability coverage with real-time continuous assessment of your organization. Built-in prioritization, threat intelligence and real-time insight help you understand your exposures and proactively prioritize remediations.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.