BigFix vs Symantec Endpoint Security Complete comparison

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Executive Summary

We performed a comparison between BigFix and Symantec Endpoint Security Complete based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. Symantec Endpoint Security Complete Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up.""Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great.""The most valuable feature is the analysis, because of the beta structure.""I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks.""This is stable and scalable.""We have FortiEDR installed on all our systems. This protects them from any threats.""Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance.""Forensics is a valuable feature of Fortinet FortiEDR."

More Fortinet FortiEDR Pros →

"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once.""We've had no issues with stability.""Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others.""The patch management and the BigFix Inventory have been the most valuable features.""In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits.""BigFix has drastically reduced the maintenance window period to patch and reboot servers.""The technical support for BigFix is really amazing.""Servers are patched more consistently than they have been previously."

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"One feature I found most valuable in Symantec Endpoint Security Complete is the firewall feature on the endpoint. The firewall feature helps users handle virus outbreaks.""I am impressed with the tool's detection response.""One of the most valuable features includes elements such as host libraries.""Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support.""It protects emails and messages shared between users.""The solution's most important feature is its reliability. It is not heavy on the workstation.""The SONAR feature is valuable as it offers real-time protection and threat rejection.""I like that Symantec can update directories."

More Symantec Endpoint Security Complete Pros →

Cons
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team.""ZTNA can improve latency.""The solution is not stable.""The only minor concern is occasional interference with desired programs.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""The solution should address emerging threats like SQL injection.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation.""We'd like to see more one-to-one product presentations for the distribution channels."

More Fortinet FortiEDR Cons →

"The deployment has room for improvement and can be more streamlined.""One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed.""The remote software installation could be better.""I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.""License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying.""Its pricing should be improved. It is too costly.""I would like to see the Self Service section made more user-friendly.""BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."

More BigFix Cons →

"The Threat Defense for Active Directory feature has a problem in that it is not possible to deploy it within a hybrid management architecture... we would have to migrate all the infrastructure to be managed by the cloud to deploy this feature, so we have not deployed it.""Symantec could have better support for iOS and Android mobile devices.""The overall support level for the solution could be increased.""The product’s scalability must be improved.""Any traffic coming through should be recognized whether it is a legitimate URL or not.""The solution should include automatic updates.""Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products.""Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "I'm recommending going with three-year licensing, rather than the yearly licensing option for this product."
  • "In terms of costs, Symantec Endpoint Security Complete has become costlier compared to how much it was in the past. The cost of the product is very high now. The customer needs to pay extra for additional features, but not for technical support. For example, if you need an email gateway or if you are looking for URL filtering, you have to pay extra, and that's where the costs for Symantec Endpoint Security Complete become higher."
  • "The pricing is good. It's good value for the money."
  • "The product's pricing is dependent on partnership levels. The solution's price is competitive compared to other solutions."
  • "License renewal is not a straightforward process. I have a three-year subscription. It takes a long time to renew the license after three years. It is not proactive on that. The solution is expensive for the coverage that it does. I have to include other products to complement the protection that Symantec Endpoint Security Complete does not cover. We have to pay 18 euros. There are no additional support or maintenance costs."
  • "It's cost-effective and well-suited for smaller to midrange companies."
  • More Symantec Endpoint Security Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:The most valuable features of Symantec Endpoint Security Complete for me are sandboxing and its threat-hunting… more »
    Top Answer:I would rate Symantec as a five out of ten in terms of costliness. Our licensing costs for Symantec Endpoint Security… more »
    Top Answer:Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products. In… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Tivoli Endpoint Manager
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Healthcare Company10%
    University10%
    VISITORS READING REVIEWS
    Educational Organization45%
    Financial Services Firm9%
    Computer Software Company7%
    Government7%
    REVIEWERS
    Comms Service Provider30%
    Transportation Company20%
    Manufacturing Company20%
    Security Firm10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company9%
    Financial Services Firm9%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business52%
    Midsize Enterprise15%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise39%
    REVIEWERS
    Small Business50%
    Midsize Enterprise14%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise20%
    Large Enterprise47%
    Buyer's Guide
    BigFix vs. Symantec Endpoint Security Complete
    May 2024
    Find out what your peers are saying about BigFix vs. Symantec Endpoint Security Complete and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Symantec Endpoint Security Complete is ranked 38th in Endpoint Protection Platform (EPP) with 13 reviews. BigFix is rated 8.6, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete. See our BigFix vs. Symantec Endpoint Security Complete report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.