We performed a comparison between BigFix and Symantec Endpoint Security Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The most valuable feature is the analysis, because of the beta structure."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is stable and scalable."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"We've had no issues with stability."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The patch management and the BigFix Inventory have been the most valuable features."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"The technical support for BigFix is really amazing."
"Servers are patched more consistently than they have been previously."
"One feature I found most valuable in Symantec Endpoint Security Complete is the firewall feature on the endpoint. The firewall feature helps users handle virus outbreaks."
"I am impressed with the tool's detection response."
"One of the most valuable features includes elements such as host libraries."
"Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support."
"It protects emails and messages shared between users."
"The solution's most important feature is its reliability. It is not heavy on the workstation."
"The SONAR feature is valuable as it offers real-time protection and threat rejection."
"I like that Symantec can update directories."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"ZTNA can improve latency."
"The solution is not stable."
"The only minor concern is occasional interference with desired programs."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution should address emerging threats like SQL injection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The deployment has room for improvement and can be more streamlined."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"The remote software installation could be better."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"Its pricing should be improved. It is too costly."
"I would like to see the Self Service section made more user-friendly."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The Threat Defense for Active Directory feature has a problem in that it is not possible to deploy it within a hybrid management architecture... we would have to migrate all the infrastructure to be managed by the cloud to deploy this feature, so we have not deployed it."
"Symantec could have better support for iOS and Android mobile devices."
"The overall support level for the solution could be increased."
"The product’s scalability must be improved."
"Any traffic coming through should be recognized whether it is a legitimate URL or not."
"The solution should include automatic updates."
"Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products."
"Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Symantec Endpoint Security Complete is ranked 38th in Endpoint Protection Platform (EPP) with 13 reviews. BigFix is rated 8.6, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete. See our BigFix vs. Symantec Endpoint Security Complete report.
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