BigFix and Comodo Advanced Endpoint Protection are two competitive tools in the endpoint security landscape. Based on user reviews, Comodo Advanced Endpoint Protection stands out in overall features and value for price.
Features: BigFix offers comprehensive patch management, automation capabilities, and extensive management features. Comodo Advanced Endpoint Protection provides robust threat detection, advanced containment, and proactive threat protection.
Room for Improvement: BigFix needs a more intuitive configuration process, enhanced reporting features, and better user-friendliness. Comodo Advanced Endpoint Protection requires improved integration with other security tools, fewer false positives, and smoother integration.
Ease of Deployment and Customer Service: BigFix has a more complex deployment process but provides excellent customer support. Comodo Advanced Endpoint Protection has a simpler deployment experience but less responsive customer service.
Pricing and ROI: BigFix has higher upfront setup costs but offers satisfactory ROI. Comodo Advanced Endpoint Protection has a more affordable setup cost and a promising ROI due to its effective threat protection, making it more cost-effective.
Without this type of solution, work becomes hampered and files become inaccessible.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Customer support is generally satisfactory but could be improved, especially in terms of response time.
BigFix requires some minimum configuration requirements.
When deploying on old PCs, servers, or laptops, optimal performance cannot be expected.
The stability of Comodo Advanced Endpoint Protection is rated at ninety-five to ninety-seven percent.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
Comodo Advanced Endpoint Protection could improve by extending its auto containment feature to Mac and Linux systems since it currently only supports Windows.
The main areas for improvement are support responsiveness and the additional enhancement with the DLP integration.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Pricing is competitive and considered average compared to other solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
It includes an auto containment feature, ensuring files and folders remain secure.
If anything happens or any suspicious activities are detected, an alert is generated, allowing for quick response.
| Product | Market Share (%) |
|---|---|
| BigFix | 1.1% |
| Comodo Advanced Endpoint Protection | 0.6% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Comodo Advanced Endpoint Protection (AEP) delivers patent-pending auto-containment, where unknown executables and other files that request runtime privileges are automatically run in a virtual contain that does not have access to the host system's resources or user data.
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