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BigFix vs Centrify Endpoint Services [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (23rd), Patch Management (8th), Unified Endpoint Management (UEM) (11th), Autonomous Endpoint Management (6th)
Centrify Endpoint Services ...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
OM
Solutions Architect at ECM Business Services
Has system multi-factor authentication abilities but is lacking connection between on-premise and cloud-based solutions
What can be improved is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect. My customers were looking to authenticate from the on-premise environment directly to Centrify LDAP and authenticate with the Microsoft Azure Active Direct for workloads that are sitting in Microsoft's cloud platform. The central sites are kind of limited in providing this capability. I'd like to see enhancement of the integration between the on-premise environment, both Linux and Windows-based workloads from on-premise integration into the cloud environment integration. The cloud environment needs improvement, specifically the Microsoft Azure, AWS, and Google cloud platform environments. If this platform can provide the capability to act as an integration, or API, between an on-premise and cloud-based identity and access management solution, then I see this as a complete solution for identity and access management and solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It detected stuff that other things wouldn't detect."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"The tool's use cases are relevant to security."
"Palo Alto is the core of the security infrastructure in the environment."
"Has great threat detection capabilities."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"The best feature of BigFix is its multi-platform support."
"It's very straightforward."
"The most valuable feature in Centrify is the ability to authenticate in a Linux environment, because this is what my customers were looking for. They are coming from a Linux environment, so they appreciate the identity and access management for allowing Linux workloads to authenticate securely."
"The solution itself overall is very stable and user-friendly, and it's good for enterprise businesses with a lot of workloads as well."
 

Cons

"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"There are some false positives."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"The encryption is not up to the mark."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"The tool needs to be improved in terms of integration and interface."
"The support of other 3rd party systems could be better."
"The technical support is usually pretty good. However, I had a ticket that stayed open for a couple of weeks which I didn't get a response to, and when we got the response it wasn't really good."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"A major feature that I think they need to add to Detect is application whitelisting."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"The product is quite buggy and complicated to use."
"Technical support depends on who you get. I deal with some amazing support folks, and then I've dealt with some less-than-amazing support folks."
"What can be improved in Centrify is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect."
 

Pricing and Cost Advice

"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It is "expensive" and flexible."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It's about $55 per license on a yearly basis."
"The price of the solution is high for the license and in general."
"The price was fine."
"The price is very fair."
"It might be about $23 a client."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"Its price is very reasonable."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
Centrify Identity Service
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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