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BMC Helix Client Management vs Centrify Endpoint Services [EOL] comparison

BMC Helix and Idira by Palo Alto Networks are both solutions in the Mobile Device Management (MDM) category. Additionally, 100% of BMC Helix users are willing to recommend the solution, compared to 100% of Idira by Palo Alto Networks users who would recommend it.
BMC Helix Client Management
Read 7 BMC Helix Client Management reviews
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100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centrify Endpoint Services [EOL] and BMC Helix Client Management compete in endpoint management. BMC Helix Client Management has the upper hand due to robust features and scalability.

Features: Centrify Endpoint Services [EOL] focuses on identity-based security, access controls, and endpoint protection. BMC Helix Client Management offers automation capabilities, asset management, and error reduction tools.

Ease of Deployment and Customer Service: Centrify Endpoint Services [EOL] provides streamlined integration and quick deployment but lacks ongoing support due to its end-of-life status. BMC Helix Client Management offers flexible deployment and strong customer service with ongoing updates and support.

Pricing and ROI: Centrify Endpoint Services [EOL] offered a low initial setup cost but its end-of-life status limits ROI. BMC Helix Client Management requires a higher initial investment but provides higher ROI with ongoing updates and comprehensive features.

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Mobile Device Management (MDM)
June 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (9th), Endpoint Compliance (6th)
Centrify Endpoint Services ...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AA
Ahmad ADNAN
Senior Account Executive at FDS
Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs
The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool. This can be a pain when it comes to the area of compliance, since you might not have full access to everything running in the organization, including important infrastructural components such as servers and databases. For example, some endpoints may have gotten their software updates from servers not visible to the discovery tool, and this can further impact operations when it comes to patch management. Compare this scenario with the way Red Hat handles patch management: their software is always updated from the main patch providers, so you will always know what is running on the endpoints in this kind of environment. Although their endpoint management has its pros and cons, this is where BMC Client Management is at a bit of a disadvantage and I believe they need to improve on this area. Another area BMC could look into improving is the mobile device side of client management. It has lots of support for Microsoft products in terms of client management, but lacks comprehensive mobile device management support, such as for Android devices.
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OM
Oupa Mpe
Solutions Architect at ECM Business Services
Has system multi-factor authentication abilities but is lacking connection between on-premise and cloud-based solutions
What can be improved is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect. My customers were looking to authenticate from the on-premise environment directly to Centrify LDAP and authenticate with the Microsoft Azure Active Direct for workloads that are sitting in Microsoft's cloud platform. The central sites are kind of limited in providing this capability. I'd like to see enhancement of the integration between the on-premise environment, both Linux and Windows-based workloads from on-premise integration into the cloud environment integration. The cloud environment needs improvement, specifically the Microsoft Azure, AWS, and Google cloud platform environments. If this platform can provide the capability to act as an integration, or API, between an on-premise and cloud-based identity and access management solution, then I see this as a complete solution for identity and access management and solutions.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support from BMC Client Management is very good."
"The inventory and patch management tools are very valuable."
"The most valuable features of the solution are patch management and software license management."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The solution provides multiple features in one place."
"BMC Client Management has helped us be able to patch our OS or any software to the latest version."
More BMC Helix Client Management pros
"The most valuable feature in Centrify is the ability to authenticate in a Linux environment, because this is what my customers were looking for. They are coming from a Linux environment, so they appreciate the identity and access management for allowing Linux workloads to authenticate securely."
"The solution itself overall is very stable and user-friendly, and it's good for enterprise businesses with a lot of workloads as well."
 

Cons

"BMC Client Management could improve in the area of integration."
"The solution does not offer the functionality of remote access to users."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The solution needs to add whitelisting because many customers request it."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"What can be improved in Centrify is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect."
 

Pricing and Cost Advice

"To use BMC Client Management they charge annually per node."
"The solution is low cost."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Retailer
11%
Computer Software Company
10%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
No data available
 

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Product Reports

Buyer's Guide
Mobile Device Management (MDM)
June 2026
BMC Helix Client Management reportDownload BMC Helix Client Management product report
Buyer's Guide
Endpoint Protection Platform (EPP)
June 2026
Centrify Endpoint Services [EOL] reportDownload Centrify Endpoint Services [EOL] product report
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Centrify Identity Service
 

Overview

BMC Helix Client Management offers robust systems management capabilities, focusing on patch management, software licensing, and remote administrative access, crucial for compliance and security.

BMC Helix Client Management enables efficient endpoint management across diverse systems with features like software deployment, inventory control, and compliance management. Offering stable performance, the SaaS version excels in supporting IT managers in regulatory compliance while managing thousands of endpoints. Users find the remote control feature exceptionally useful in remote work settings, facilitating updates and issue resolution seamlessly. There is a growing demand for enhancements such as Linux and Android support, improved integration, and mobile device management. Additionally, clients suggest the inclusion of vulnerability assessment, better agent reliability, application whitelisting, and refined remote command execution capabilities.

What are the key features of BMC Helix Client Management?

  • Patch Management: Streamlines deployment and updates to ensure security compliance.
  • Software License Management: Optimizes usage and adheres to licensing agreements.
  • Remote Control Access: Facilitates remote troubleshooting and updates without delays.
  • Inventory Management: Provides comprehensive oversight of software assets.
  • Compliance Management: Assists in maintaining regulatory standards across endpoints.

What benefits should users expect from BMC Helix Client Management?

  • Cost Reduction: Enhances operational efficiency and license use, leading to cost savings.
  • Management Efficiency: Simplifies overseeing large endpoint environments.
  • Security Enhancement: Ensures strict compliance with security protocols, reducing risk.
  • Improved Support for Remote Work: Seamless updates and troubleshooting improve remote productivity.

In the tech-savvy industry, BMC Helix Client Management proves invaluable for IT managers tasked with software deployment and comprehensive endpoint oversight. Users in heavily regulated sectors leverage its capabilities for ensuring compliance and optimizing resource usage, ultimately driving management efficiency and reducing operational costs.

BMC Helix

Centrify Identity Service improves end-user productivity and secures access to cloud, mobile and on-premises apps via single sign-on, user provisioning and multi-factor authentication. Supports internal users (employees, contractors) and external users (partners, customers). Manage apps, mobile devices and Macs via Active Directory, LDAP or cloud identity stores.

Idira by Palo Alto Networks
 

Sample Customers

Charter Manufacturing
Apttus
Buyer's Guide
Mobile Device Management (MDM)
June 2026
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