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BIC Platform vs ProcessMaker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
28th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
ProcessMaker
Ranking in Business Process Management (BPM)
38th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.4%, up from 1.2% compared to the previous year. The mindshare of ProcessMaker is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

reviewer2229045 - PeerSpot reviewer
Provides good stability, but they should add a feature for enterprise architecture
We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…
UchechiSylvanus - PeerSpot reviewer
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The central dictionary is a valuable feature."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
 

Cons

"The solution could improve its connectivity to other systems."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There's an issue with the current manual that they're working on."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Retailer
8%
Educational Organization
8%
Financial Services Firm
23%
Computer Software Company
15%
Government
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
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Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about BIC Platform vs. ProcessMaker and other solutions. Updated: July 2025.
862,543 professionals have used our research since 2012.