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BeyondTrust Password Safe vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe enhances compliance and security, offering rapid returns, cost-efficiency, automation, and easy privileged account management.
Sentiment score
7.8
CyberArk Identity users report cost savings and time efficiency, ensuring security and long-term value, despite metric unfamiliarity.
Next year, we may add another BeyondTrust element because the overall experience has been good.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
 

Customer Service

Sentiment score
6.9
BeyondTrust Password Safe support is praised for responsiveness and expertise, but documentation and complex issue resolution need improvement.
Sentiment score
6.6
CyberArk Identity's customer service receives mixed reviews, citing both quick resolutions and areas needing improvement in expertise and service quality.
The tickets for minor issues have been resolved efficiently.
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
I found the technical support from BeyondTrust to be very good.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is scalable, integrates with systems, and supports diverse environments for both small businesses and enterprises.
Sentiment score
7.9
CyberArk Identity is praised for its scalability, ease of expansion, and superior adaptability, outperforming many competitors in diverse environments.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
We can use it on different phones and computers, demonstrating its scalability.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is mostly stable and intuitive, though some experience occasional crashes and require substantial management efforts.
Sentiment score
8.2
CyberArk Identity is highly reliable, offers 99.9% SLA stability, and receives positive user ratings for stability from seven to nine.
The solution is very stable.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
 

Room For Improvement

BeyondTrust Password Safe needs better documentation, support, integration, UI updates, and optimized pricing for enhanced user satisfaction.
CyberArk Identity requires improvements in mobile management, user interface, integrations, scalability, cloud migration, support response, usability, and pricing.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
SaaS-based applications and other things should be included, along with their password management options for web applications.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Something they could improve is the management of multifactor authentication.
 

Setup Cost

BeyondTrust Password Safe provides cost-effective subscription licensing based on managed assets, offering flexibility and affordability without hidden fees.
CyberArk Identity's pricing is higher but justified by comprehensive features, making it ideal for enterprise needs.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
 

Valuable Features

BeyondTrust Password Safe provides session recording, password rotation, intuitive interface, streamlined management, and essential reporting for secure account oversight.
CyberArk Identity enhances security with SSO, MFA, and integrations, offering robust identity governance and protection for privileged accounts.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The most valuable features of BeyondTrust Password Safe, in my opinion, are its ease of use and robust security management.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
Being able to integrate CyberArk Identity with Microsoft Defender is valuable.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Privileged Access Management (PAM) (9th)
CyberArk Identity
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (5th), Active Directory Management (8th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
 

Mindshare comparison

As of August 2025, in the Enterprise Password Managers category, the mindshare of BeyondTrust Password Safe is 3.5%, up from 3.0% compared to the previous year. The mindshare of CyberArk Identity is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
We do not utilize the dynamic privilege elevation and delegation feature yet, because the customer is not planning to use this feature. They want to control the manner of user creation processes in...
What is your primary use case for BeyondTrust Password Safe?
Currently, we have one customer using BeyondTrust Password Safe. BeyondTrust Password Safe is usually used for two things: compliance and audit.
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
 

Also Known As

BeyondTrust PowerBroker Password Safe
Idaptive
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Identity and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.