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BeyondTrust Password Safe vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe offers strong security and compliance benefits, valued for deployment ease, despite high costs and varied ROI.
Sentiment score
7.7
Users praised CyberArk Identity for its long-term value, cost savings, and contribution to a secure environment.
Next year, we may add another BeyondTrust element because the overall experience has been good.
 

Customer Service

Sentiment score
6.9
BeyondTrust Password Safe support is responsive, professional, globally praised but needs documentation improvements and better international team performance.
Sentiment score
6.3
CyberArk Identity support is praised for resolution speed but criticized for slow responses and limited staff product knowledge.
The tickets for minor issues have been resolved efficiently.
I found the technical support from BeyondTrust to be very good.
I rate technical support from BeyondTrust at around eight or nine because it is very good and helpful.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is highly rated for scalability and flexibility with effective resource management and adaptable deployment across environments.
Sentiment score
7.6
CyberArk Identity offers strong scalability for diverse enterprises, with successful implementations; some users experience performance issues at higher scales.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
We can use it on different phones and computers, demonstrating its scalability.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is stable, praised for flexibility, with issues in early versions and necessary management for optimal performance.
Sentiment score
7.9
CyberArk Identity is praised for high stability and reliability, with a 99.9% SLA ensuring minimal disruptions and strong support.
The solution is very stable.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
 

Room For Improvement

BeyondTrust Password Safe requires improved documentation, integration, interface simplicity, flexible features, and more competitive pricing to enhance user experience.
CyberArk Identity requires enhancements in mobile management, scalability, integration, usability, governance, translation, multifactor authentication, support, and reporting.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
I believe one improvement could be having the last used passwords appear more automatically whenever I check for passwords associated with a frequently used system.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Something they could improve is the management of multifactor authentication.
 

Setup Cost

BeyondTrust Password Safe offers cost-effective, asset-based pricing, benefiting organizations prioritizing asset management over user count.
CyberArk Identity is costly but offers value with flexible licensing, appealing to enterprises despite potential setup costs.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
 

Valuable Features

BeyondTrust Password Safe offers robust password management, integration, and analytics for enhanced security and compliance in enterprise environments.
CyberArk Identity integrates diverse IDs with Active Directory, enhancing security with features like MFA, SSO, and compliance tracking.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The most valuable features of BeyondTrust Password Safe, in my opinion, are its ease of use and robust security management.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It is the most powerful access management system.
Being able to integrate CyberArk Identity with Microsoft Defender is valuable.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Privileged Access Management (PAM) (11th)
CyberArk Identity
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (10th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
 

Mindshare comparison

As of June 2025, in the Enterprise Password Managers category, the mindshare of BeyondTrust Password Safe is 3.4%, up from 3.1% compared to the previous year. The mindshare of CyberArk Identity is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
8%
Financial Services Firm
18%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access. BeyondTrust's pricing for the cloud platform is affordable.
What needs improvement with BeyondTrust Password Safe?
I believe one improvement could be having the last used passwords appear more automatically whenever I check for passwords associated with a frequently used system.
What is your primary use case for BeyondTrust Password Safe?
I find that BeyondTrust Password Safe is a very effective application for password management. I find it very easy to use and update.
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which ...
 

Also Known As

BeyondTrust PowerBroker Password Safe
Idaptive
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Identity and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.