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Barracuda Email Gateway Defense (Barracuda Essentials) vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
Barracuda Email Gateway Defense improved security, reduced incidents, and increased efficiency, providing significant cost savings and operational stability.
Sentiment score
7.2
Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.
If your staff can become aware and trained to have minimal incidents, that is a huge return on investment for any organization.
Account Executive at Hilton Worldwide
We have seen a return on investment evidenced by fewer breaching incidents and less workload for our security team.
Senior Software Engineer at Kroger
I have seen a return on investment with Barracuda Email Gateway Defense (Barracuda Essentials) as it has protected our customers against targeted phishing emails, set up training campaigns easily, and trained the human firewall.
Marketing Director at Unisys
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
Assistant Manager at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
8.6
Barracuda Email Gateway Defense customer support is praised for responsive, proactive 24/7 assistance, achieving high ratings from users.
Sentiment score
7.2
Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very responsive and supportive 24/7.
Marketing Director at Unisys
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and responsive.
Senior Software Engineer at Kroger
The customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very proactive and supportive.
Account Executive at Hilton Worldwide
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
9.0
Barracuda Email Gateway Defense offers high scalability and reliability, efficiently supporting medium to large businesses' email protection needs.
Sentiment score
7.4
Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable and grows with my organization's needs.
Account Executive at Hilton Worldwide
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable, with no downtime noticed, and it is really fast.
Senior Software Engineer at GE
Barracuda Email Gateway Defense (Barracuda Essentials) is scalable because I do not need to manage anything; it will be managed on their end.
Security Practitioner at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
9.1
Barracuda Email Gateway Defense is highly rated for stability, with most users experiencing no downtime, ensuring reliable operation.
Sentiment score
7.7
Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.
Barracuda Email Gateway Defense (Barracuda Essentials) is very stable; I have not experienced any downtime or reliability issues.
Senior Software Engineer at Procter & Gamble
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
 

Room For Improvement

Barracuda Email Gateway Defense needs UI, pricing flexibility, better documentation, improved integration, and enhanced phishing detection and support.
Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.
The cost could be more affordable, especially for smaller organizations working on a tight budget.
Senior Software Engineer at GE
We need to enhance detection capabilities for phishing emails.
Security Practitioner at a tech vendor with 10,001+ employees
The price increased about two years ago, which is a big concern, especially for small organizations working on a tight budget.
Senior Software Engineer at Kroger
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
Assistant Manager at a tech services company with 51-200 employees
 

Setup Cost

Barracuda Email Gateway Defense is valued as budget-friendly for small organizations, despite being pricier than some alternatives.
Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.
My experience with pricing, setup costs, and licensing is that this tool is very cost-effective, but the price was increased around two years ago.
Senior Software Engineer at Kroger
My experience with pricing, setup cost, and licensing is that the cost is very effective and affordable.
Marketing Director at Unisys
I find the price to be cost-effective.
Senior Software Engineer at GE
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
 

Valuable Features

Barracuda Essentials enhances email security with advanced threat protection, anti-phishing, and user-friendly monitoring for increased productivity.
Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.
The URL filtering is excellent, as it reviews every link sent in an email and rewrites it to open in a sandbox first if clicked on.
Senior Software Engineer at Kroger
I value their ability to protect against various online threats such as spam, phishing, ransomware, and malware.
Marketing Director at Unisys
It has been a very good tool, increasing email security by 70%, improving compliance and risk management, and providing adequate training, making our staff more aware and alert, as they check more often and report more spam emails.
Senior Software Engineer at GE
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Cloud Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (2nd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.5%, up from 0.2% compared to the previous year. The mindshare of Commvault Cloud is 4.7%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.7%
Barracuda Email Gateway Defense (Barracuda Essentials)0.5%
Other94.8%
Cloud Backup
 

Featured Reviews

Kelly  Perry - PeerSpot reviewer
Senior Software Engineer at Procter & Gamble
Email defenses have reduced phishing risk and now protect our remote workforce every day
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis. I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
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Top Industries

By visitors reading reviews
Media Company
26%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Email Gateway Defense (Barracuda Essentials)?
My experience with pricing, setup cost, and licensing is that it is competitive compared to other solutions. They provide costs in a similar manner to their competitors.
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, as it offers advanced phishing features but still needs fine-tuning. While it is strong, some advanced and highly targeted ph...
What is your primary use case for Barracuda Email Gateway Defense (Barracuda Essentials)?
Barracuda Email Gateway Defense (Barracuda Essentials) is an email filtering gateway for inbound and outbound that integrates with platforms like Microsoft 365 and Google Workspace. Barracuda Email...
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Information Not Available
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. Commvault Cloud and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.