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Barracuda Backup vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Backup
Ranking in Cloud Backup
41st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
Backup and Recovery (49th)
Druva Phoenix
Ranking in Cloud Backup
32nd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
8
Ranking in other categories
Disaster Recovery as a Service (7th), Disaster Recovery (DR) Software (18th), SaaS Backup (9th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Barracuda Backup is 0.5%, up from 0.3% compared to the previous year. The mindshare of Druva Phoenix is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users."
"Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish."
"One valuable feature of Barracuda Backup is that it can be used as thin VMware storage."
"Barracuda Backup is cost-effective because there is no licensing cost per server or VM."
"The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The initial setup was very straightforward."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Druva Phoenix is easy to use and easy to start with."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
 

Cons

"Barracuda Backup's user interface needs to be renewed as it appears outdated."
"An improvement is required in reports and backups for sharing on Linux and Unix."
"Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues."
"The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported."
"In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The product's pricing needs to be improved."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
 

Pricing and Cost Advice

Information not available
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Educational Organization
8%
Computer Software Company
18%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What is your primary use case for Barracuda Backup?
I am not using Barracuda Backup ( /vendors/barracuda-networks ); I am selling it. The primary use case for my clients is to take the backup. It is used by a range of clients from small to enterpris...
What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
 

Also Known As

LiveVault
CloudRanger
 

Overview

 

Sample Customers

Ochsner Health System
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Barracuda Backup vs. Druva Phoenix and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.