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BackupAssist vs Dell PowerProtect Cyber Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
59th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Dell PowerProtect Cyber Rec...
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
XiongXiong - PeerSpot reviewer
Director, Information Technology at Ascend Performance Materials
Modern data protection has ensured resilient backups and reliable recovery from cyber incidents
The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I would definitely recommend this solution to others."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"The benefit to my company is that our backup workloads are protected, and that is the best feature."
"Dell PowerProtect Cyber Recovery has impacted our overall cybersecurity strategy significantly, because when you move away from protecting your outer walls around your firewalls and educating your people, it has been at the core of protecting our data to ensure that we replicate it and can recover the data that we need."
"What makes Dell PowerProtect Cyber Recovery distinct—with its three devices: the CyberSense, the Cyber Recovery, and the Dell Data Domain—is that it is not only taking backups and not only taking immutable backups, it has a complete, isolated environment that locks down completely."
"We have experienced a significant reduction in recovery times since deploying Dell PowerProtect Cyber Recovery, with an approximate reduction of about 60 to 70% compared to our pre-deployment benchmarks."
"One of the key advantages of Dell PowerProtect Cyber Recovery is the isolation capability, which is very important, along with the intelligence that occurs through analytics taking place inside the vault."
"The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction."
"In terms of reliability, Dell PowerProtect Cyber Recovery is highly reliable, especially due to its method of backing up data."
"Using Dell PowerProtect Cyber Recovery is a very critical piece of my cybersecurity strategy because it is utilized in situations when I have nowhere else to turn but to my vault."
 

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"Has a few problems working with snapshots time-outs and failed backups."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"Dell technical support for Dell PowerProtect Cyber Recovery rates a 7 out of 10. A little improvement on both response time and quality would be appreciated."
"I would like more visibility into what is going on with the individual backup images and how they are being scanned, so there are some automation and visibility features that could be enhanced."
"My experience with the customer service and technical support from Dell has been somewhat mixed, especially during critical situations."
"The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution."
"I think Dell PowerProtect Cyber Recovery can be improved by including the clean room as part of the product because currently, the clean room is an additional component, and if it will be part of the CRS, then it will be beneficial."
"In terms of areas for improvement in Dell PowerProtect Cyber Recovery, I think the bare-metal part can be improved. My main problem is with the bare-metal recovery."
"What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager."
"One improvement I would suggest for Dell PowerProtect Cyber Recovery is making the management interface more intuitive."
 

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
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Top Industries

By visitors reading reviews
Construction Company
27%
Comms Service Provider
14%
Financial Services Firm
14%
Outsourcing Company
7%
Construction Company
17%
Outsourcing Company
17%
Financial Services Firm
13%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?
The pricing is expensive, but it makes sense given the benefits and value it provides when purchased for a bank. There is a reason behind this high price. However, for medium-sized organizations, i...
What needs improvement with Dell PowerProtect Cyber Recovery?
There is nothing to be improved from my point of view. My main concern was that the whole solution of the CRS, CyberSense, Dell PowerProtect Cyber Recovery and the backup softwares are separate isl...
What is your primary use case for Dell PowerProtect Cyber Recovery?
Dell PowerProtect Cyber Recovery is primarily used as ransomware backup protection. It creates a vault for important data so that if a ransomware breach occurs, it does not affect your data. Import...
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
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Find out what your peers are saying about BackupAssist vs. Dell PowerProtect Cyber Recovery and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.