BackupAssist vs Dell PowerProtect Cyber Recovery comparison

BackupAssist and Dell Technologies are both solutions in the Backup and Recovery category. BackupAssist is ranked #62, while Dell Technologies is ranked #52 with an average rating of 8.0. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of Dell Technologies users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

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1,683 Comparison Views

100% willing to recommend

Dell PowerProtect Cyber Rec...

Read 4 Dell PowerProtect Cyber Recovery reviews

564 Views
564 Comparison Views

100% willing to recommend

BackupAssist

Dell PowerProtect Cyber Rec...

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Executive SummaryUpdated on Mar 1, 2026

BackupAssist and Dell PowerProtect Cyber Recovery are competitors in the data protection and recovery sector. BackupAssist stands out for its pricing and support, whereas Dell PowerProtect Cyber Recovery impresses with advanced features, suggesting a superior product despite its higher cost.

Features:BackupAssist offers file and server backup, ransomware protection, and cloud storage capabilities. Dell PowerProtect Cyber Recovery provides cyber recovery solutions, including automated workflows, integration with security ecosystems, and data isolation for cyber resilience.

Ease of Deployment and Customer Service:BackupAssist is praised for its simple installation and configuration processes, along with responsive customer service. Dell PowerProtect Cyber Recovery has a more complex deployment process due to its advanced nature but offers robust support and professional services for a comprehensive deployment model.

Pricing and ROI:BackupAssist is a cost-effective choice providing strong return on investment for small businesses with budget constraints. Dell PowerProtect Cyber Recovery, although more expensive upfront, offers substantial features that promise long-term benefits, making it suitable for businesses focusing on comprehensive data protection.

To learn more, read our detailed BackupAssist vs. Dell PowerProtect Cyber Recovery Report (Updated: May 2026).

Buyer's Guide

BackupAssist vs. Dell PowerProtect Cyber Recovery

May 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

62nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (13th)

Dell PowerProtect Cyber Rec...

Ranking in Backup and Recovery

52nd

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Sven Van Baekel

System Administrator at De Persgroep Publishing

Backup and recovery have improved security with VMware integration and faster restore times

Before we start, my only question is that we are only using the Data Protection Manager, so not the full suite. The users using the backup solution mainly consist of me and my colleague. We have integrated it into VMware, so users can restore or take backups of their own VMs, but I am not sure how many are using it because the backups are automatic, and for restores, I think some of them are using them. I would certainly recommend this product for the backup of the VMs, but for the bare metal, I recommend it a little bit less. Overall, I give this solution a rating of eight.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I find BackupAssist very convenient to work on and I really like its user interface."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"Now that we are using the solution, we get notified online when our backups are done."

"I have found that the backups are usually very successful."

"I would definitely recommend this solution to others."

More BackupAssist pros

"The benefit to my company is that our backup workloads are protected, and that is the best feature."

"The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction."

"Having used Dell PowerProtect Cyber Recovery for four years, I can say it has helped my business significantly, especially compared to when we were using NetWorker, which was a pain in the ass."

"One of the key advantages of Dell PowerProtect Cyber Recovery is the isolation capability, which is very important, along with the intelligence that occurs through analytics taking place inside the vault."

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Has a few problems working with snapshots time-outs and failed backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

More BackupAssist cons

"In terms of areas for improvement in Dell PowerProtect Cyber Recovery, I think the bare-metal part can be improved. My main problem is with the bare-metal recovery."

"I would like more visibility into what is going on with the individual backup images and how they are being scanned, so there are some automation and visibility features that could be enhanced."

"I think Dell PowerProtect Cyber Recovery can be improved by including the clean room as part of the product because currently, the clean room is an additional component, and if it will be part of the CRS, then it will be beneficial."

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The product pricing here in Zimbabwe is good, I cannot complain."

Information not available

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Questions from the Community

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What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?

Regarding pricing, I find it a lot cheaper than Veeam. With Veeam, you have to license every asset, but here you can also do it on capacity. Pricing-wise, it is better than Veeam, but I am not quit...

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What needs improvement with Dell PowerProtect Cyber Recovery?

Regarding the machine learning-based anomaly detection feature of Dell PowerProtect Cyber Recovery, we are not using that currently. I am not quite sure what you mean when you ask how I assess its ...

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What is your primary use case for Dell PowerProtect Cyber Recovery?

My use case for Dell PowerProtect Cyber Recovery is mainly backup and recovery. We are a customer of Dell PowerProtect Cyber Recovery.

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Product Reports

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Buyer's Guide

Dell PowerProtect Cyber Recovery

May 2026

Download Dell PowerProtect Cyber Recovery product report

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Dell PowerProtect Cyber Recovery delivers advanced data protection and cyber resilience by isolating critical data to secure it against cyber threats.

Dell PowerProtect Cyber Recovery leverages an isolated recovery vault to ensure critical business data remains secure and recoverable even during cyberattacks. Its AI-driven analytics validate data integrity, allowing confidence in the reliability of backups. This approach facilitates rapid restoration of operations, helping maintain business continuity amidst cyber threats.

What are the most important features of Dell PowerProtect Cyber Recovery?

Isolated Recovery Vault: Ensures that vital data remains intact and untampered with.
AI-based Analytics: Validates data integrity to maintain backup reliability.
Rapid Data Recovery: Enables swift restoration of business functions post-cyberattack.

What benefits or ROI should be considered in reviews for Dell PowerProtect Cyber Recovery?

Enhanced Cybersecurity: Provides robust defense against ransomware threats.
Improved Data Resilience: Ensures data is secure, recoverable, and available when needed.
Operational Continuity: Supports fast restoration of operations after an incident.

Industries such as finance, healthcare, and government benefit significantly from Dell PowerProtect Cyber Recovery. These sectors require stringent data protection and are vulnerable to cyber threats. By implementing Dell's solution, they enhance data security and ensure operational continuity, mitigating risks associated with cyberattacks.

Dell Technologies

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Information Not Available

Buyer's Guide

BackupAssist vs. Dell PowerProtect Cyber Recovery

May 2026

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