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BackupAssist vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
63rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Dell Data Protection Advisor
Ranking in Backup and Recovery
40th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Data Protection Advisor0.8%
BackupAssist0.8%
Other98.4%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
CB
Solution architect at GlassHouse
Has provided centralized monitoring for backup operations and reduced deployment times
The benefits of Dell Data Protection Advisor are that deployment and enablement are very easy. You can see everything in the backup infrastructure centrally. The real-time data gathering and monitoring process is robust. The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I have found that the backups are usually very successful."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I find BackupAssist very convenient to work on and I really like its user interface."
"I would definitely recommend this solution to others."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"Now that we are using the solution, we get notified online when our backups are done."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"The platform's most valuable features are data protection and retention."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"The reporting feature and the Dell's continuous improvement of the solution are the most valuable features. The solution not only supports Dell Power Products but also other products."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"As an example, we improved our RTO and RPO."
"This solution is great for IT auditing."
"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"My impression of the stability of the solution is that it is quite good."
 

Cons

"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"The stability of the solution needs improvement for stand alone users."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"Dell Data Protection Advisor's feature for data domain protection needs enhancement."
"It's a bit difficult for first-time users."
"From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs addressing."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product is affordable."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"It's not very expensive — I think the price is fair."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
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Top Industries

By visitors reading reviews
Construction Company
27%
Financial Services Firm
16%
Comms Service Provider
12%
Outsourcing Company
6%
Performing Arts
12%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The pricing of Dell Data Protection Advisor is very competitive among other vendors, and the license model is more economical than other vendor products.
What needs improvement with Dell Data Protection Advisor?
Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations. However, you can scale it if you work on the virtualization platform. There are no limitations re...
What is your primary use case for Dell Data Protection Advisor?
We use Dell Data Protection Advisor for backup operations. Dell Data Protection Advisor is very useful for the central view of the whole backup process, monitoring success and failed backups, and t...
 

Also Known As

No data available
DPA
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about BackupAssist vs. Dell Data Protection Advisor and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.