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Azure Network Watcher vs ConnectWise RMM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Network Watcher
Ranking in Network Monitoring Software
46th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ConnectWise RMM
Ranking in Network Monitoring Software
53rd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Server Monitoring (18th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Azure Network Watcher is 0.5%, up from 0.4% compared to the previous year. The mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Azure Network Watcher0.5%
ConnectWise RMM0.6%
Other98.9%
Network Monitoring Software
 

Featured Reviews

PS
Enterprise Architect at ATOS
Monitoring traffic has improved cost control and threat visibility across network flows
The main area for improvement is AI-based features. Currently, many intelligent tools are coming from third parties, and Azure Network Watcher needs to improve in this area. The focus should be on getting better analytics and foundation models for proactive monitoring through AI models. While these capabilities exist, they are still in beta version. Azure Network Watcher should improve to match the capabilities that Google is targeting from an analytical point of view. Azure Network Watcher needs to improve foundation models in terms of AI-specific features and analytics, which are still evolving. This may take some time, but within one or two years, these improvements should reach a nine rating.
Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is good for monitoring device behavior."
"Azure Network Watcher provides valuable features based on your specific requirements and use cases, helping you monitor network bandwidth, throughput, data flow consumption, and control costs by giving insight into egress and ingress traffic, total input and output operations, bandwidth, and threats through IP identification."
"My advice to others looking into using Azure Network Watcher is to go for it, as you'll have the tool by default when you're subscribed to Azure VNet."
"The solution is stable."
"This is a stable system providing stable performance."
"This will help the company or the administrator, by helping them see how the traffic moves, to make sure that no entities are having any communication issues or different endpoints with task issues."
"The solution is stable, there are no bugs or glitches and it doesn't crash or freeze, it's reliable."
"The most valuable features I have found are typology, visualization, and capture."
"We've seen a lot of MSPs who have grown by using Continuum."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The technical support has been fantastic."
"My advice for others looking into using ConnectWise RMM is that it is the best tool to work with in terms of RMM, and I do not know why people prefer NinjaOne; I clearly prefer ConnectWise much more."
"It enables us to respond to issues quickly and efficiently."
"The most valuable feature is the patching solution."
"Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks."
"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
 

Cons

"Sometimes, you encounter a VPN tunnel, network, or routing issue, but finding out more about the blockage is challenging."
"User experience could be improved."
"Azure Network Watcher could improve by having other built-in applications, for example, an application to log activities for inbound and outbound traffic."
"The solution could improve by limiting the need to clarify the logs. When the clarification is minimized, it is better for everyone involved."
"The initial setup and deployment could be improved to be simplified."
"I still use Wireshark and Azure Network Watcher to get the required data. My team captures the traffic from Azure Network Watcher, downloads it, then imports that traffic into Wireshark to get more details on the number of hits and replies, for example. If you can do that on Azure Network Watcher and have Wireshark built-in, that would make Azure Network Watcher better. If Azure Network Watcher has that functionality where you won't need a third-party tool to get what you need, that would be helpful. I'm also expecting more from Azure Network Watcher. It's more complex than knowing how the IP flows from its source to the destination. The tool also needs more open-source features, such as having some built-in Wireshark that improves monitoring for customers. Sometimes, you encounter a VPN tunnel, network, or routing issue, but finding out more about the blockage is challenging. Is it one hundred percent an Azure issue? Is it a peer issue? You don't get complete information from Azure Network Watcher, so you must use other tools and depend on your strategies to resolve a specific issue. If more features could be added in the next release of Azure Network Watcher, specifically ones you can find on open-source tools, then that would be a plus point for the tool."
"It's not the most friendly or straightforward to set up. I don't see the value versus the way you have to set it up at first."
"The solution could use some additional components of the network culture, not only VMs. I'd like to see some additional security features because what they currently have concentrates only on the network."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"ConnectWise RMM sometimes has a lag, and the speed can be an issue."
"The solution could improve by offering better overall management and dashboards."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"Azure Network Watcher is a little bit expensive."
"Price-wise, I have no information on how much Azure Network Watcher costs."
"The pricing is good. It's not too expensive."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
13%
Outsourcing Company
9%
Comms Service Provider
6%
Construction Company
13%
Outsourcing Company
10%
Comms Service Provider
10%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Network Watcher?
I do not have the exact setup cost information on hand, but it is available in the public Azure portal. You can access the calculator there to get detailed pricing information.
What needs improvement with Azure Network Watcher?
The main area for improvement is AI-based features. Currently, many intelligent tools are coming from third parties, and Azure Network Watcher needs to improve in this area. The focus should be on ...
What is your primary use case for Azure Network Watcher?
Azure Network Watcher is used for monitoring network traffic. It provides insight into egress and ingress traffic, which helps determine whether consumption can be controlled. Most Azure services c...
What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
 

Also Known As

No data available
Continuum Command, Continuum RMM
 

Overview

 

Sample Customers

Information Not Available
Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Find out what your peers are saying about Azure Network Watcher vs. ConnectWise RMM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.