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Azure Data Factory vs Hightouch comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Data Factory
Ranking in Data Integration
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
97
Ranking in other categories
Cloud Data Warehouse (8th)
Hightouch
Ranking in Data Integration
52nd
Average Rating
7.2
Reviews Sentiment
5.0
Number of Reviews
5
Ranking in other categories
Customer Data Platforms (CDP) (4th), AI Customer Experience Personalization (19th)
 

Mindshare comparison

As of November 2026, in the Data Integration category, the mindshare of Azure Data Factory is 2.2%, down from 4.4% compared to the previous year. The mindshare of Hightouch is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Mindshare Distribution
ProductMindshare (%)
Azure Data Factory2.2%
Hightouch0.4%
Other97.4%
Data Integration
 

Featured Reviews

Kunal Das - PeerSpot reviewer
Test Engineer at Happiest Minds Technologies
Drag-and-drop pipelines have saved days of work and now automate data movement and backfilling
If the AI features were more improved so that I don't have to provide each and every detail, Azure Data Factory could be improved in a much better way by improving the AI features. For example, if I want to fetch any data from a raw source, I need to provide each and every detail. But if I am just uploading my raw data and if AI will sync with that data, it can analyze that data and give me proper suggestions on how that should be done in a proper way. Automatic suggestions could improve in a much better way. As I have mentioned, the AI features as well as more drag-and-drop activities could be improved. If I am making a pipeline, it should give me suggestions, such as which activity should be used, so that I don't have to remember each activity. If I have used one activity, I shouldn't have to remember what activity should I use next. It should give auto-suggestions. That is why I have given a nine out of 10. Currently, I don't know about its governance and security, but in view of its improvement, I think Azure Data Factory should improve in these areas. As I already mentioned, the AI features should be improved. Also, the auto-suggestion features should also improve.
reviewer2921991 - PeerSpot reviewer
Vp Of Data at a financial services firm with 201-500 employees
Centralized event tracking has improved product analytics and simplified data workflows
I think Hightouch as a platform has a lot to offer. It is primarily a CRM or reverse ETL type of offering with a lot of AI bells and whistles. However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer. I say this because a lot of the documentation is out of date, and we hit a few random edge cases when using the events platform, which felt a little raw compared to other, more mature event platforms. I would say the improvement here would be for them to spend a little more time and attention on the platform itself, or provide a little more TLC, especially from the events perspective.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I've found most valuable, in order: That it is a complete ETL Solution, the second one is interface, the third one workflow, and the fourth one ease of use."
"For me, it was that there are dedicated connectors for different targets or sources, different data sources. For example, there is direct connector to Salesforce, Oracle Service Cloud, etcetera, and that was really helpful."
"From what we have seen so far, the solution seems very stable."
"My only advice is that Azure Data Factory, particularly for data ingestion, is a good choice."
"One advantage of Azure Data Factory is that it's fast, unlike SSIS and other on-premise tools. It's also very convenient because it has multiple connectors. The availability of native connectors allows you to connect to several resources to analyze data streams."
"On the tool itself, we've never experienced any bugs or glitches. There haven't been crashes. Stability has been good."
"Microsoft supported us when we planned to provision Azure Data Factory over a private link. As a result, we received excellent support from Microsoft."
"If you have Azure as a cloud service and you want to perform ETL then Azure Data Factory is a product that I can recommend."
"Hightouch's best features include a simple and easy-to-navigate user interface, which means there is not much of a learning curve involved, simplifying the process of setting it up and selecting desired fields along with using the query editor."
"With campaigns like flat battery, for example, we have managed to save over six figures a year."
"We have had a positive impact from Hightouch, and one area where we had that impact is on the handling of customer data."
"There are definitely improvements in analytics quality because of the contracts they provide on the control plane, and there were also definite time savings."
"The feature that made the biggest difference day-to-day is Hightouch's ability to create normalized, performant data models, which could truly aid enterprises dealing with a variety of data systems."
 

Cons

"We have experienced some issues with the integration. This is an area that needs improvement."
"There is one particular problem with Azure Data Factory. When you have a parent-to-child relationship and the child has one more relationship, creating a hierarchy situation, there are issues."
"There should be a way that it can do switches, so if at any point in time I want to do some hybrid mode of making any data collections or ingestions, I can just click on a button."
"As far as customer service and support with Azure Data Factory, we are not always satisfied with the response time."
"Data Factory's performance during heavy data processing isn't great."
"There is a need for better data transformation, especially since many people are now depending on DataBricks more for connectivity and data integration."
"There is no built-in pipeline exit activity when encountering an error."
"It's essentially just a black box. There is some monitoring that can be done, but when something goes wrong, even simple fixes are difficult to troubleshoot."
"However, it feels to me that the entire events offering is a bit of a second-class citizen in the suite of tools they offer."
"Hightouch is a mature product, although it still needs to catch up with leading CDPs."
"Hightouch can be improved in a number of areas, but one of them is being on the applicability in small users and organizations."
"I still think it is a bit clunky in some areas and it can be improved further; it is not a perfect tool yet, but it definitely does as advertised."
 

Pricing and Cost Advice

"While I can't specify the actual cost, I believe it is reasonably priced and comparable to similar products."
"Pricing appears to be reasonable in my opinion."
"The solution's fees are based on a pay-per-minute use plus the amount of data required to process."
"ADF is cheaper compared to AWS."
"I rate the product price as six on a scale of one to ten, where one is low price and ten is high price."
"Our licensing fees are approximately 15,000 ($150 USD) per month."
"It's not particularly expensive."
"Product is priced at the market standard."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
8%
Computer Software Company
8%
Manufacturing Company
13%
Outsourcing Company
11%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise21
Large Enterprise64
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

How do you select the right cloud ETL tool?
AWS Glue and Azure Data factory for ELT best performance cloud services.
How does Azure Data Factory compare with Informatica PowerCenter?
Azure Data Factory is flexible, modular, and works well. In terms of cost, it is not too pricey. It offers the stability and reliability I am looking for, good scalability, and is easy to set up an...
How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
What needs improvement with Hightouch?
One way Hightouch can be improved is that you should be allowed to easily export data that goes through journeys. At the moment, there is no simple way to do that, so this is definitely a feature t...
What is your primary use case for Hightouch?
My main use case for Hightouch is to facilitate our marketing campaigns, particularly our email campaigns.A specific example of how I use Hightouch for my marketing and email campaigns is that if w...
What advice do you have for others considering Hightouch?
I rate Hightouch a 7 out of 10 because I think it has improved a lot in the past 18 months. They are always willing to add more features. I still think it is a bit clunky in some areas and it can b...
 

Overview

 

Sample Customers

1. Adobe 2. BMW 3. Coca-Cola 4. General Electric 5. Johnson & Johnson 6. LinkedIn 7. Mastercard 8. Nestle 9. Pfizer 10. Samsung 11. Siemens 12. Toyota 13. Unilever 14. Verizon 15. Walmart 16. Accenture 17. American Express 18. AT&T 19. Bank of America 20. Cisco 21. Deloitte 22. ExxonMobil 23. Ford 24. General Motors 25. IBM 26. JPMorgan Chase 27. Microsoft (Azure Data Factory is developed by Microsoft) 28. Oracle 29. Procter & Gamble 30. Salesforce 31. Shell 32. Visa
Information Not Available
Find out what your peers are saying about Azure Data Factory vs. Hightouch and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.