Azure Bastion vs Catchpoint comparison

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Azure Bastion

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Azure Bastion operate in network monitoring and secure remote access. Catchpoint seems to have the advantage in network visibility, while Azure Bastion leads in secure remote connectivity.

Features: Catchpoint provides comprehensive network performance monitoring, real-time analytics, and extensive integrations, making it suitable for networks with complex monitoring demands. Azure Bastion offers seamless access to virtual machines without requiring public IP exposure, enhancing security. It integrates smoothly with the Azure environments.

Room for Improvement: Catchpoint could improve its cost efficiency and user interface for ease of use. There is also room for simplifying its advanced features for broader accessibility. Azure Bastion might benefit from enhanced integration options beyond Azure and better documentation for non-experts. Additionally, expanding its security features could make it more competitive.

Ease of Deployment and Customer Service: Catchpoint is user-friendly with a straightforward setup process, plus extensive support and documentation for easy integration. Azure Bastion simplifies deployment by being part of the Azure ecosystem but may require some familiarity with Azure infrastructure. Catchpoint offers broader customer support which can be beneficial for those not accustomed to Azure tools.

Pricing and ROI: Catchpoint's pricing reflects its extensive feature set, which can lead to high ROI through better network performance insights. Azure Bastion is more cost-effective, offering significant ROI by securing network access and reducing threat exposure. Catchpoint's cost is justified by its performance monitoring benefits, whereas Azure Bastion offers an affordable entry point with strong security attributes.

To learn more, read our detailed Azure Bastion vs. Catchpoint Report (Updated: April 2025).

Azure Bastion vs. Catchpoint

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Bastion

Ranking in Network Monitoring Software

24th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (6th), Microsoft Security Suite (19th)

Catchpoint

Ranking in Network Monitoring Software

57th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (9th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.2%, up from 0.1% compared to the previous year. The mindshare of Catchpoint is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Aladin Steiner

Head of Value Stream Azure at SmartIT Services AG

Has good scalability and provides secure access to the virtual machines

The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.

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Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's setup is easy."

"The ability to operate the product with scripting is excellent."

"Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network."

"Azure Bastion makes it easy to provide quick virtual machine access to our customers."

"The solution's most valuable feature is that it is easy to use...It is modernized, so I can create complex infrastructures."

"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."

"The interface is available in the edit portal."

"The connection to virtual machines is very useful."

More Azure Bastion pros

"Catchpoint provides a great amount of information."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The solution offers three different ways of slicing data to look for abnormalities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

More Catchpoint pros

Cons

"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."

"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."

"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."

"There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues."

"Currently, Azure Bastion does not allow for direct data transfer between desktops. A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS."

"The protocol speed could be faster."

"You are charged for retrieving your own data."

"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."

More Azure Bastion cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"Catchpoint can be improved by focusing solely on network monitoring."

"The old user version was better, it was more user-friendly."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

More Catchpoint cons

Pricing and Cost Advice

"The tool is cheaply priced. I would say that the product is free to use."

"It does not save money for us."

"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."

"Azure Bastion's pricing is good."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Government

Financial Services Firm

Comms Service Provider

Educational Organization

49%

Financial Services Firm

15%

Computer Software Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Azure Bastion?

Azure Bastion makes it easy to provide quick virtual machine access to our customers.

What is your experience regarding pricing and costs for Azure Bastion?

The price is not necessarily cheaper, but it is acceptable. We are satisfied with the licensing on a yearly basis.

What needs improvement with Azure Bastion?

Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

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Product Reports

Download Azure Bastion product report

Azure Bastion

May 2025

Download Catchpoint product report

May 2025

Overview

Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.

Microsoft

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/