

Catchpoint and Azure Bastion operate in network monitoring and secure remote access. Catchpoint seems to have the advantage in network visibility, while Azure Bastion leads in secure remote connectivity.
Features: Catchpoint provides comprehensive network performance monitoring, real-time analytics, and extensive integrations, making it suitable for networks with complex monitoring demands. Azure Bastion offers seamless access to virtual machines without requiring public IP exposure, enhancing security. It integrates smoothly with the Azure environments.
Room for Improvement: Catchpoint could improve its cost efficiency and user interface for ease of use. There is also room for simplifying its advanced features for broader accessibility. Azure Bastion might benefit from enhanced integration options beyond Azure and better documentation for non-experts. Additionally, expanding its security features could make it more competitive.
Ease of Deployment and Customer Service: Catchpoint is user-friendly with a straightforward setup process, plus extensive support and documentation for easy integration. Azure Bastion simplifies deployment by being part of the Azure ecosystem but may require some familiarity with Azure infrastructure. Catchpoint offers broader customer support which can be beneficial for those not accustomed to Azure tools.
Pricing and ROI: Catchpoint's pricing reflects its extensive feature set, which can lead to high ROI through better network performance insights. Azure Bastion is more cost-effective, offering significant ROI by securing network access and reducing threat exposure. Catchpoint's cost is justified by its performance monitoring benefits, whereas Azure Bastion offers an affordable entry point with strong security attributes.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
There have been fewer outages, and it is very easy to identify the issue of performance bottleneck through root cause analysis and insights.
Real-time monitoring of networks, websites, and apps gives insightful information which helps to make data-driven decisions.
We have seen a return on investment as we have fewer outages.
We usually get backup within two hours.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
Catchpoint customer support is very helpful and proactive.
The customer support is always very friendly and responsive and always available twenty-four hours per day, seven days a week.
Customer support is available 24/7 and very proactive and responsive.
It is designed to provide access over a private network without hitting the internet.
Catchpoint's scalability is great as it grows with my organization's needs and can handle those needs very well.
Azure Bastion is stable.
Catchpoint is stable as I have not experienced any lagging.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Dashboard customization and UX should be improved.
I would also add that the script recorder needs some work due to an update by Google, deprecating the use of the current solution.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
The cost is very effective and relatively competitive.
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
Catchpoint's price is very cost-effective, but I don't know if it might be out of budget for a smaller organization working on a tight budget.
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
Synthetic monitoring and root cause analysis have helped my team by allowing root cause monitoring to help us understand where the threat is coming from, enabling us to catch the threat before it impacts our users.
The reduction in outages is notable, with a 60 to 70% increase in outages reduction.
With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents.
| Product | Mindshare (%) |
|---|---|
| Azure Bastion | 0.3% |
| Catchpoint | 0.5% |
| Other | 99.2% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
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