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Azure Bastion vs Catchpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Azure Bastion offers significant savings and seamless infrastructure automation, though some users don't see specific cost or time benefits.
Sentiment score
7.1
Catchpoint delivers significant ROI with fewer outages, enhanced user experience, real-time insights, cost-effectiveness, and 24/7 support.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
There have been fewer outages, and it is very easy to identify the issue of performance bottleneck through root cause analysis and insights.
Web Developer at AT&T
Real-time monitoring of networks, websites, and apps gives insightful information which helps to make data-driven decisions.
Senior Network Engineer at AT&T
We have seen a return on investment as we have fewer outages.
Senior Security Engineer at AT&T
 

Customer Service

Sentiment score
7.0
Azure Bastion's customer service is efficient and patient, with positive ratings, though some improvements are needed in data transfer.
Sentiment score
7.8
Catchpoint's 24/7 proactive customer support is highly rated for responsiveness, reliability, and professional assistance, ensuring high user satisfaction.
We usually get backup within two hours.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
IT Manager at NTT DATA
Catchpoint customer support is very helpful and proactive.
Web Developer at AT&T
The customer support is always very friendly and responsive and always available twenty-four hours per day, seven days a week.
Senior Security Engineer at AT&T
Customer support is available 24/7 and very proactive and responsive.
Senior Network Engineer at AT&T
 

Scalability Issues

Sentiment score
6.6
Azure Bastion offers scalability for extensive use but lacks customization, meeting diverse organizational needs with varying user exploration.
Sentiment score
7.3
Catchpoint's scalability is praised for adapting to growth, excelling in SaaS environments, though on-premises setups face challenges.
It is designed to provide access over a private network without hitting the internet.
IT Manager at NTT DATA
Catchpoint's scalability is great as it grows with my organization's needs and can handle those needs very well.
Web Developer at AT&T
 

Stability Issues

Sentiment score
8.2
Azure Bastion is praised for stability and performance, with minimal issues, especially in North America, ensuring long-term reliability.
Sentiment score
8.6
Catchpoint is praised for its stability, reliability, and consistent performance, earning high satisfaction and trust from users.
Catchpoint is stable as I have not experienced any lagging.
Senior Network Engineer at AT&T
 

Room For Improvement

Azure Bastion users face data retrieval costs, limited functionality, browser issues, and call for improved protocol speed and AI support.
Catchpoint struggles with complex setups, UI issues, and lacks automation, needing better integration, flexibility, and cost efficiency.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
IT Manager at NTT DATA
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
Owner at BNS
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Dashboard customization and UX should be improved.
Web Developer at AT&T
I would also add that the script recorder needs some work due to an update by Google, deprecating the use of the current solution.
Senior Network Engineer at AT&T
 

Setup Cost

Azure Bastion's pricing reflects its high-quality security, starting at $150/month, suitable for enterprises despite competitive alternatives.
Catchpoint's pricing is high but cost-effective for large enterprises, offering competitive features and volume discounts, challenging smaller budgets.
Microsoft's pricing is on the higher side and could be more competitive.
IT Manager at NTT DATA
The price is not necessarily cheaper, but it is acceptable.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
The cost is very effective and relatively competitive.
Senior Security Engineer at AT&T
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
Web Developer at AT&T
Catchpoint's price is very cost-effective, but I don't know if it might be out of budget for a smaller organization working on a tight budget.
Senior Network Engineer at AT&T
 

Valuable Features

Azure Bastion offers secure VM access with Azure AD integration, avoiding public IPs, supporting scripting, and infrastructure as code.
Catchpoint improves performance and reduces downtime with synthetic monitoring, root cause analysis, and user-friendly reporting tools.
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
Owner at BNS
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
IT Manager at NTT DATA
Synthetic monitoring and root cause analysis have helped my team by allowing root cause monitoring to help us understand where the threat is coming from, enabling us to catch the threat before it impacts our users.
Web Developer at AT&T
The reduction in outages is notable, with a 60 to 70% increase in outages reduction.
Human Resources Manager at AT&T
With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents.
Senior Network Engineer at AT&T
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
46th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Remote Monitoring and Management (RMM) (13th), Microsoft Security Suite (25th)
Catchpoint
Ranking in Network Monitoring Software
57th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Azure Bastion0.3%
Catchpoint0.5%
Other99.2%
Network Monitoring Software
 

Featured Reviews

AP
IT Manager at NTT DATA
Access servers securely over private networks but need better data transfer solutions
Azure Bastion is primarily used to access servers securely without exposing them to the public network. It is configured in a private network to allow accessing an environment without public exposure Azure Bastion eliminates the need for a jump server by providing secure access to servers without…
Henry Mike - PeerSpot reviewer
Senior Network Engineer at AT&T
Monitoring has delivered proactive issue detection and improves user experience across our apps
The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Financial Services Firm
9%
Construction Company
8%
Financial Services Firm
18%
Construction Company
10%
Retailer
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...
What is your primary use case for Azure Bastion?
We use Azure Bastion ( /products/azure-bastion-reviews ) as an administration tool to access Azure ( /products/microsoft-azure-reviews ) Virtual Servers.
What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
 

Comparisons

 

Overview

Find out what your peers are saying about Azure Bastion vs. Catchpoint and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.