No more typing reviews! Try our Samantha, our new voice AI agent.

Azure Bastion vs Catchpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations achieved 20% cost savings and faster admin tasks with Azure Bastion, streamlining infrastructure and supporting more environments.
Sentiment score
7.2
Catchpoint enhances ROI through real-time monitoring, reducing outages and team size, improving resolution speed, and offering constant support.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
We used to spend at least 30 to 40 minutes on average on a call to detect what the problem was, but that reduced drastically to around 16 to 18 minutes.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
I believe we see a good return on investment with Catchpoint because you only need one or two people to monitor, so you do not need a larger team.
Support Engineer at a tech vendor with 5,001-10,000 employees
I have seen a return on investment, and I think it saves everything in terms of money and time, as we are using it on a day-to-day basis.
Lead Embedded SRe at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
7.2
Azure Bastion customer service is efficient and knowledgeable, with high satisfaction but some data transfer concerns.
Sentiment score
7.7
Catchpoint's customer service is praised for its responsiveness, 24/7 availability, and efficient resolution of technical and network issues.
We usually get backup within two hours.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
IT Manager at NTT DATA
The initial migration and the initial days of monitoring Catchpoint involved having a dedicated TAM and a dedicated support number that could give us quick answers.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
They would literally write Playwright for you if you cannot get the element right.
Senior Software Engineer at Turing
The customer support for Catchpoint is really good; they get you on the call and will assist you if you are mixed up or blocked with some kind of coding.
Lead Embedded SRe at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
6.7
Azure Bastion offers scalable enterprise solutions, though customization limits and concurrent user restrictions affect some user experiences.
Sentiment score
7.3
Catchpoint is praised for scalable growth management but requires manual setup for private nodes and effective CI/CD pipeline use.
It is designed to provide access over a private network without hitting the internet.
IT Manager at NTT DATA
The migration part, especially onboarding a new application for monitoring, is seamless and does not require a lot of our effort and analysis.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Updating the license for the number of users is easy to do in Catchpoint.
Product Specialist at a tech vendor with 5,001-10,000 employees
I would rate Catchpoint's scalability around eight out of ten.
Senior Software Engineer at Turing
 

Stability Issues

Sentiment score
8.3
<p>Azure Bastion is stable and reliable, with few issues reported, benefiting from Microsoft's strong R&amp;D support.</p>
Sentiment score
8.8
Catchpoint is praised for its stability and reliability, consistently delivering performance without downtime, even during challenging scenarios.
 

Room For Improvement

Azure Bastion needs browser updates, better AI for connectivity, and improvements in file transfer, monitoring, and networking.
Catchpoint users struggle with high costs, limited flexibility, and a need for better customization, automation, and user interface improvements.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
IT Manager at NTT DATA
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
Owner at BNS
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
There is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
Support Engineer at a tech vendor with 5,001-10,000 employees
Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
 

Setup Cost

Azure Bastion pricing is debated, balancing affordability and security with varied opinions compared to AWS and GCP costs.
Catchpoint's pricing is cost-effective for larger enterprises, varies by consumption, and is transparent but may be high for small businesses.
Microsoft's pricing is on the higher side and could be more competitive.
IT Manager at NTT DATA
The price is not necessarily cheaper, but it is acceptable.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
My experience with pricing, setup cost, and licensing is that the pricing is good, and the licensing is also good.
Product Specialist at a tech vendor with 5,001-10,000 employees
you just need to buy the licenses, and the team sends you the license keys, which is pretty easy.
Support Engineer at a tech vendor with 5,001-10,000 employees
I think the cost increased because we were so dependent on Catchpoint for monitoring most of our applications.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
 

Valuable Features

Azure Bastion ensures secure, efficient VM access with centralized control, eliminating public IP exposure and enhancing network integration.
Catchpoint enhances performance with monitoring tools, offering cost savings, detailed insights, and improved user engagement and experience.
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
Owner at BNS
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
IT Manager at NTT DATA
Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure.
Support Engineer at a tech vendor with 5,001-10,000 employees
Out of those features, the hop-by-hop breakdown of BGP peers is the one that made the biggest difference in my work because I have not seen this feature in others.
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
The alerting functionality in Catchpoint provides value. We configure thresholds for response times and failures so that our operations team could be notified whenever authentication failed, APIs became unavailable, or page performance degraded beyond acceptable limits.
Senior Software Engineer at Turing
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
52nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Remote Monitoring and Management (RMM) (12th), Microsoft Security Suite (26th)
Catchpoint
Ranking in Network Monitoring Software
21st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (17th), Cloud Monitoring Software (14th), Digital Experience Monitoring (DEM) (6th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.4%, up from 0.2% compared to the previous year. The mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Catchpoint0.6%
Azure Bastion0.4%
Other99.0%
Network Monitoring Software
 

Featured Reviews

AP
IT Manager at NTT DATA
Access servers securely over private networks but need better data transfer solutions
Azure Bastion is primarily used to access servers securely without exposing them to the public network. It is configured in a private network to allow accessing an environment without public exposure Azure Bastion eliminates the need for a jump server by providing secure access to servers without…
Chethan Premsingh - PeerSpot reviewer
Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees
Proactive monitoring has reduced downtime and now identifies traffic issues before customers notice
I think Catchpoint can be improved because it is competitively a little costlier. I understand that Catchpoint provides the best solution, but comparatively, if I compare it with Uptrends, New Relic, DataDog, and ThousandEyes, Catchpoint does multiple things, but it comes with a cost. That is one of the areas you can leverage use cases based on customer requirements and come up with a better pricing model. The existing ones are good, but for our use case from Zoom, we were just looking for our endpoints to be monitored every minute, and that cost us a lot compared to the existing tool that we were using. That area is something to look for improvement.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Comms Service Provider
9%
Educational Organization
8%
Financial Services Firm
19%
Construction Company
10%
Comms Service Provider
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion could be improved with more granular session monitoring, rich audit capabilities, and deeper integration with security operation workflows. We would also appreciate enhanced reporting...
What is your primary use case for Azure Bastion?
Azure Bastion serves as our primary solution for providing secure administrative access to Azure VPNs and VMs without exposing RDP or SSH ports to the internet. From a cybersecurity perspective, it...
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup costs, and licensing is that you just need to buy the licenses, and the team sends you the license keys, which is pretty easy. I am not sure about cost-effectivene...
What needs improvement with Catchpoint?
I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is to check website availability in different regions so that we can be aware of any downtimes. A specific example of how I have used Catchpoint to check website ava...
 

Comparisons

 

Overview

Find out what your peers are saying about Azure Bastion vs. Catchpoint and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.