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Azure Backup vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
18th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
No ranking in other categories
Synology DSM
Ranking in Backup and Recovery
52nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.2%, down from 3.0% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Azure Backup1.2%
Synology DSM1.3%
Other97.5%
Backup and Recovery
 

Featured Reviews

Sanjay Sahu - PeerSpot reviewer
Project Manager at Capgemini
Has supported secure data storage with incremental backups and centralized monitoring
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helped us use R2 RBO to back up frequently."
"Microsoft technical support is okay; I never had any problem with it, and compared to Amazon Web Services, I think I like Microsoft's support because I just have to call them to obtain all the support that I need, and they are very proactive, helping you build solutions since they know that your business will grow and mature after helping you design the solution, provide you with tools, and free licenses."
"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."
"The tool has a lot of features."
"Azure Backup is a stable product."
"The most valuable features are the timely backup facility, allowing scheduling of backups, and the speed at which backups occur."
"Switching to Azure has saved us thousands; the hardware is always updated and we're now able to invest more in our staff which is highly beneficial because it translates to satisfied clients."
"Azure Backup is easy to configure and restore."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"Synology DSM is very easy to work and operate."
"The product performs well. It is easy to use and implement."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
 

Cons

"Azure Backup must include features similar to enterprise solutions."
"The product must improve on a database level."
"The monitoring and tagging features could be improved. I would like to see more functionality in regards to the mapping."
"Ransomware protection is missing in Azure Backup."
"Azure sometimes provides reliable recovery that can be slow for large-scale scenarios."
"The only thing I would say that could be improved is the reporting. It can be a little more customized or something like that."
"I believe more options could be available to understand better what's happening in the system. Additionally, automating the client updates and connector updates would be beneficial. Updating the connector from time to time can be challenging, and it could be made more transparent and straightforward for users. Moreover, another drawback lies in the time it takes to test full data backup recovery. Deploying a full recovery takes longer. We need to allocate a longer period for complete data recovery to establish the environment again."
"For companies frequently accessing data or not using Microsoft Azure, the solution may not be very helpful."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Synology DSM's user interface is not quite intuitive."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Users may lose their data if they don't configure the solution properly."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"The only bothersome aspect is that the device is aging."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
 

Pricing and Cost Advice

"This is an expensive solution in the Bangladesh marketplace."
"Azure Backup is a product that is priced at a cheap rate, and it is a great tool."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."
"Support payment works by the level of partnership and the number of shares."
"Comparing the pricing with other technologies, Azure Backup is more affordable for customers. It follows a pay-as-you-go model, where we pay according to our consumption."
"Azure Backup can be expensive if you are not vigilant about your storage steering."
"Licensing fees are paid on a monthly basis."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"Synology DSM is a free tool."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"The price of the solution is very good."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Computer Software Company
6%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise24
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
What needs improvement with Azure Backup?
Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...
Ask a question
Earn 20 points
 

Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
Information Not Available
Find out what your peers are saying about Azure Backup vs. Synology DSM and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.