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Axway Automator vs Tidal by Redwood comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Axway Automator
Ranking in Workload Automation
31st
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Tidal by Redwood
Ranking in Workload Automation
18th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Workload Automation category, the mindshare of JAMS is 3.0%, up from 2.0% compared to the previous year. The mindshare of Axway Automator is 1.3%, up from 0.9% compared to the previous year. The mindshare of Tidal by Redwood is 3.8%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
JAMS3.0%
Tidal by Redwood3.8%
Axway Automator1.3%
Other91.9%
Workload Automation
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
it_user656310 - PeerSpot reviewer
Senior Systems Engineer at a financial services firm with 501-1,000 employees
A scheduler that runs scripts on servers of most platforms. I would like it to export information about the configuration in a meaningful format.
* The finance departments are able to run complex processes using scheduled scripts. For example, receiving extract data from service providers via Axway ST, processing the data, reformatting it, sending it out to another system, processing it further, and automating the resulting general ledger reports. These are then viewed by application users. * The IT department is also able to automate complex functions. For example, receiving Bloomberg data from Axway ST, automating the decryption, running a program to filter the data, sending it out to various recipients, and sending email alerts on job failures (scripted). * With routine maintenance procedures, it is a simple thing to pause and restart schedules. It is simple to view the status of schedules and the error outputs from within the console.
JG
Batch Production Manager at a consultancy with 201-500 employees
Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed
The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"In summary, this product is top class."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"The planning capabilities are most valuable."
"The most valuable aspect of JAMS is its robustness."
"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."
"This feature helps my team day-to-day by running hundreds and hundreds of jobs on JAMS in a timely fashion, which is extremely important and sensitive, providing a lot of reporting to the entire firm and beyond."
"With routine maintenance procedures, it is a simple thing to pause and restart schedules."
"We use the solution for cross-platform and cross-application workloads. That's one of the core reasons we chose it. It's one of a few things in the industry that can be used for cross-platform integration."
"You will enjoy the features of it; it is a great tool."
"It's a great product; I endorse it because it is stable, and that is a big thing for us!"
"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."
"One of the most useful features is being able to set up a schedule and create dependencies. The calendar can kick off processes at certain times, based on dependencies that you specify, like time, or whether another process has finished. Dependencies are the most useful thing."
"For our MRP job stream, if Tidal can just once prevent an MRP issue from happening or let us recover from an MRP issue quickly, it has paid for itself."
"We literally run our whole enterprise on this, so if Tidal goes down, the world stops."
"For us, the calendaring system is very robust. Some of the teams have very specific requests for when they need jobs to run. That's been really valuable, because a lot of times, when people run scripts, if they run on a holiday, they're going to fail... A couple of times a month it probably saves us work and the necessity of logging in from home and checking to make sure everything's okay."
 

Cons

"For the most part, JAMS is very stable. Occasionally, if you leave multiple windows open over a period of time, it is necessary to end that task and restart."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"All my machines at work are Macs. JAMS client is a Windows-based thing."
"JAMS has built-in reporting. I've never really used it. I tried using it a few years ago and I couldn't figure it out. It was wonky. It could be improved upon."
"The cost has definitely gone up tremendously. That is where I do know, as much as the feature sets are there, and if the newly acquired company is going to be doing a pushback, they might just say, 'Do we still need to pay this much? Or at that point, should we look into an alternative?'"
"The product does not allow the users to cut and paste the job names from the screen."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"I would give technical support a rating of 4/10. It was difficult to communicate in English with this team."
"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."
"Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."
"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."
"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."
"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
 

Pricing and Cost Advice

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"This is a good product at a fair price."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"The pricing is reasonable."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
Information not available
"There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."
"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."
"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."
"The price is reasonable in terms of the product’s functionality."
"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."
"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."
"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."
"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
6%
Construction Company
16%
Manufacturing Company
12%
Financial Services Firm
11%
Insurance Company
10%
Financial Services Firm
18%
Manufacturing Company
9%
Construction Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise14
Large Enterprise20
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
My experience with pricing, setup cost, and licensing is that the pricing was acceptable. I have gone with JAMS licen...
What needs improvement with JAMS?
I am fine with what JAMS offers and have nothing to suggest for improvement. JAMS' code-driven automation is not wide...
What is your primary use case for JAMS?
My main use case for JAMS is scheduling, which is the primary usage. I am mainly using JAMS for scheduling various jo...
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Also Known As

No data available
No data available
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
Metropolitan Borough of Wirral
Information Not Available
Find out what your peers are saying about BMC, Broadcom, JAMS Software and others in Workload Automation. Updated: May 2026.
899,324 professionals have used our research since 2012.