We performed a comparison between AWS Step Functions and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"What I like the most about Amazon Step Functions is how easy it is to use."
"One can rate all the calls and that is a good feature."
"It's Amazon, it's scalable."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"The number of historical events is great."
"The solution is stable...The solution is easy to scale."
"It is a scalable solution."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The product helps you to build faster."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"The solution's data size limit can be improved."
"It is hard to coordinate the declaratory language."
"The pricing of the solution can be improved."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The price and support are areas with shortcomings where the solution needs to improve."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
AWS Step Functions is ranked 12th in Business Process Management (BPM) with 8 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. AWS Step Functions is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". AWS Step Functions is most compared with Camunda, IBM BPM, Apache Airflow, Oracle BPM and IBM Business Automation Workflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian and Microsoft Power Apps. See our AWS Step Functions vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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