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AWS CloudFormation vs BMC TrueSight Network Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Intune reduces costs and boosts productivity by streamlining device management, enhancing security, and ensuring high return on investment.
Sentiment score
9.0
AWS CloudFormation significantly benefits organizations financially by reducing downtime and providing full ROI even after three years.
Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.5
Microsoft Intune support receives mixed reviews; premium support is faster, while basic support often lacks effectiveness, needing improvement.
Sentiment score
7.1
AWS CloudFormation support is responsive and expert, with high satisfaction, especially for paid plans, despite some non-production delays.
Sentiment score
6.7
Customers mostly praised BMC TrueSight Network Automation's support for responsiveness and knowledge, although some desired faster response and deeper issue understanding.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
While this might be acceptable for some, it can be lengthy depending on the urgency of the issue.
Free support for AWS CloudFormation is not provided, and while some support is understandable due to its complexity, assistance for service-related issues should be accessible without a cost.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune offers seamless scalability, supporting thousands of users and devices with strong endpoint support and flexible licensing.
Sentiment score
7.3
AWS CloudFormation is highly scalable for various organizations, valued for flexibility but sometimes hindered by limited cloud-agility.
Sentiment score
7.1
BMC TrueSight Network Automation is highly scalable with minor challenges, rated 7-8/10 by users. Improvements are still needed.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Splitting CloudFormation into multiple formations results in changes to resources like API gateway URLs and Cognito pools, which causes issues, especially when trying to maintain consistency across resources.
Adjusting capacity and functionality is a fundamental use.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune is praised for its stability and performance, despite minor bugs and occasional Azure integration issues.
Sentiment score
7.4
AWS CloudFormation is stable and reliable, with occasional small changes, similar to Active Directory, despite learning challenges.
Sentiment score
6.6
BMC TrueSight Network Automation is stable but requires proper planning; some users report performance and UI issues, needing restarts.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
It has been reliable and efficient in all my deployments.
Data loss can occur when splitting or scaling applications due to changes in resources.
 

Room For Improvement

Microsoft Intune needs enhanced application deployment, reporting, and better support for non-Microsoft systems to improve user experience and efficiency.
AWS CloudFormation needs improved UI, multi-cloud support, better documentation, advanced error handling, and enhanced integration with AWS services.
Users recommend new features, cloud adapters, more hardware support, single sign-on, interface improvements, and better performance with affordable pricing.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It presents challenges for users unfamiliar with coding, posing as a barrier to fully utilizing CloudFormation.
Creating microservices and connecting multiple APIs into a single API gateway can be challenging; documentation should address specific needs.
 

Setup Cost

Microsoft Intune is cost-effective due to integration with Office 365 and competitive bundling in Microsoft 365 E3 and E5.
AWS CloudFormation is cost-effective and scalable, with charges based on resource usage, ideal for efficient cloud deployments.
BMC TrueSight Network Automation is costlier than competitors but is considered worth the investment and rated nine out of ten.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
AWS CloudFormation is free.
 

Valuable Features

Microsoft Intune offers seamless integration, robust security, and efficient endpoint management with a centralized console for enhanced productivity.
AWS CloudFormation enables efficient infrastructure management with automation, reusable templates, and integration, reducing setup time and errors.
BMC TrueSight Network Automation excels in network security, OS updates, reporting, compliance management, and maintaining equipment availability.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
I can see the entire infrastructure and its connections through code.
Managing, maintaining, and deploying become easier as it allows the creation of the same resources on multiple accounts, making it efficient for infrastructure management.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
255
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS CloudFormation
Ranking in Configuration Management
9th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
36
Ranking in other categories
No ranking in other categories
BMC TrueSight Network Autom...
Ranking in Configuration Management
20th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (9th)
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of AWS CloudFormation is 1.2%, down from 1.7% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Mbula Mboma - PeerSpot reviewer
Facilitates efficient infrastructure deployment with visibility into resource connections
I primarily use AWS CloudFormation for deploying infrastructure efficiently. For instance, if I want to create load balancers with target groups and EC2 instances, I find CloudFormation simplifies the process of deployment and configuration, reducing the possibility of errors AWS CloudFormation…
SumitSrivastava1 - PeerSpot reviewer
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
23%
Financial Services Firm
19%
Government
7%
University
6%
Financial Services Firm
20%
Computer Software Company
19%
Comms Service Provider
14%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS CloudFormation?
AWS Cloud automation reduces the time needed to create AWS resources.
What is your experience regarding pricing and costs for AWS CloudFormation?
AWS CloudFormation is free. However, there may be unexpected costs if developers deploy services incorrectly without ...
What needs improvement with AWS CloudFormation?
Improvements are needed for sharing resources between template files, especially when using AWS ( /products/amazon-aw...
What do you like most about BMC TrueSight Network Automation?
The compliance management, patching, and OS upgrades are useful features.
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
CloudFormation
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Nextdoor, Coinbase, Expedia
SAP
Find out what your peers are saying about AWS CloudFormation vs. BMC TrueSight Network Automation and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.