

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
AWS support is very good.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
I am actually happy with technical support from NETSCOUT.
The solution is highly scalable and accommodates the growth needs effectively.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
If you could add more training on how to use it correctly and on the functions that I haven't used before or some people have not really used before, that would help.
It requires a downtime before deploying the Auto Scaling group.
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time.
The pricing of Auto Scaling is medium range, neither high nor low.
The cost depends on the size of the customer, as sizing controls the pricing.
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
During peak traffic times, the Auto Scaling group can be deployed to ensure that the client works well, and the traffic remains average.
The automation aspect where you can automate it to whatever you want is what I value the most about Auto Scaling.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds.
| Product | Mindshare (%) |
|---|---|
| AWS Auto Scaling | 0.5% |
| NETSCOUT Network & Application Observability | 0.8% |
| Other | 98.7% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 13 |
| Large Enterprise | 59 |
AWS Auto Scaling optimizes resource use by automatically adjusting instances based on demand. It integrates with CloudWatch for seamless monitoring, enhancing system reliability and cost efficiency without manual intervention.
AWS Auto Scaling is designed to dynamically scale resources in response to demand, supporting horizontal and vertical scaling for optimal performance. It integrates well with AWS services like EC2 and ECS, allowing for flexible and scalable solutions. Predictive scaling and intelligent automation reduce costs and ensure reliability, particularly during unpredictable traffic variations. Users implement it to maintain efficiency and minimize downtime, benefiting from features such as self-healing and health checks.
What are the key features of AWS Auto Scaling?In industries with variable demand, AWS Auto Scaling is deployed to manage real-time traffic surges, ensuring efficient use of resources during periods such as events and festive seasons. Users grow dynamic environments while balancing costs and maintaining stability, integrating the tool with CI/CD processes for continuous and efficient deployment.
NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.
NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics that enhance network evaluations, helping transform raw data into actionable intelligence for better performance monitoring across diverse environments. However, it faces challenges like complexity, non-intuitive dashboard setup, and high server requirements. Enhancements in data analysis, visualization, and security features, along with improved integration with other products and detailed alerts, are needed.
What are the key features of NETSCOUT Network & Application Observability?
What benefits do users highlight?
NETSCOUT Network & Application Observability is widely implemented in industries such as telecom and banking for network troubleshooting and application performance management. It helps in monitoring infrastructure, capturing unknown traffic, and managing bandwidth. The tool supports security alerts, real-time communications analysis, and proactive monitoring of remote sites, aiding in efficient network operations and enhanced end-user experience.
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