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Avaya Spaces vs Slack comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
16th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Slack
Ranking in Enterprise Social Software
3rd
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 0.8%, up from 0.8% compared to the previous year. The mindshare of Slack is 12.6%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"The huddle feature is valuable to me."
"The product gives the best user experience."
"The most valuable features are video conferencing and sharing content during meetings."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins."
"Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us."
"Slack's stability is exceptional."
 

Cons

"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The audio calling service needs to improve its quality."
"The notifications on the phone are delayed."
"The only area of concern that I have is with the inability to preview received documents without having to download them first."
"There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through."
"The UI could be a little bit better."
"The solution should have less frequent updates."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"I would like the text in chat to be more customizable."
"It would be better if Slack had a 'select all' option to delete all the files."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"The tool's pricing could be cheaper."
"The solution’s pricing is cheap."
"I would rate the tool's pricing a four out of ten."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"Slack is not the cheapest solution, but that's okay."
"It is less expensive than one of its competitors."
"It is an affordable solution."
"When it comes to pricing, it is on the expensive side."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
80%
Computer Software Company
5%
Financial Services Firm
4%
University
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya Spaces?
The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features.
What is your experience regarding pricing and costs for Avaya Spaces?
The license grants you a subscription and costs about $120. I am not aware of additional costs.
What needs improvement with Avaya Spaces?
The audio calling service needs to improve its quality.
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Sometimes Slack behaves unexpectedly and shuts down without notification or support communication. There is a need to add a call group feature to facilitate scheduling and conducting meetings withi...
 

Comparisons

No data available
 

Also Known As

Avaya Cloud Application Link
No data available
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Avaya Spaces vs. Slack and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.