Avantra and ServiceNow Discovery are enterprise IT management solutions. Users are more satisfied with the pricing and support of Avantra, whereas ServiceNow Discovery is perceived to have a more comprehensive feature set, making it worth the higher cost for some businesses.
Features: Avantra is praised for its automation capabilities, simplified monitoring, and intuitive interfaces. ServiceNow Discovery is noted for its extensive integration options, comprehensive asset visibility, and robust configuration management database capabilities.
Room for Improvement: Avantra users suggest enhancing the customization options and reporting capabilities. They also desire better scalability features. ServiceNow Discovery users point out the need for more intuitive navigation, reduced complexity in configuration, and better performance analytics.
Ease of Deployment and Customer Service: Avantra is noted for its straightforward deployment process and responsive customer service. ServiceNow Discovery's deployment is more complex and time-intensive, often requiring specialized knowledge, though its customer service is also highly rated.
Pricing and ROI: Avantra is seen as offering competitive pricing with a faster ROI due to lower setup costs and reduced operational complexity. ServiceNow Discovery's higher upfront costs and longer deployment time lead to a slower ROI, although users believe its advanced features justify the investment in the long run.
Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.
Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.
Avantra Benefits
Avantra Features
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
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