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Avada Software Infrared360 vs Opsview comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
34th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (73rd), Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th)
Opsview
Ranking in Server Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Network Monitoring Software (41st), IT Infrastructure Monitoring (36th), Cloud Monitoring Software (24th)
 

Mindshare comparison

As of October 2026, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 1.1%, up from 0.5% compared to the previous year. The mindshare of Opsview is 2.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Opsview2.5%
Avada Software Infrared3601.1%
Other96.4%
Server Monitoring
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
reviewer1898607 - PeerSpot reviewer
Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees
Real-time dashboards have improved our deployment monitoring and incident response
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"IR360 does not require a large team to manage our entire middleware estate and allows the leveraging of a logical model of reuse."
"I highly recommend Infrared360 for an all-in-one IBM MQ tool."
"Monitoring that ties into our incident management system"
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"Afterwards, they were impressed by how easy monitoring could be, and they no longer had to edit large text files in order to configure hosts and service checks."
"I like its scalability thanks to slaves, as you can add as many as you want, which also allows you to reach and monitor devices running on the network that are not accessible by the master."
"Opsview provides all the functionality of NetSaint and Nagios but with the simplicity of a GUI front end, using MySQL to centralize configuration."
"Our support team are more responsive to failures and potential problems by using the Opsview Monitoring System."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"It's a good solution. It covers all aspects of monitoring purposes."
"The fully-extensible event handling has enabled us to reduce on-call incidents by more than 90%."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider, and we also use it for monitoring purposes on behalf of our clients."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We definitely need a better overview in terms of a dashboard giving us insights."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Hard to say, some minor changes could help improve ease of configuring (which have already been requested and are now on the roadmap)."
"I wish they'd update the iOS app, which, I think, is the same version I used back in 2012 or so."
"Often the webpage becomes inaccessible and you need to refresh the page."
"Reload time: Although there have been major gains in the time to process reloads, I think that there is still room for improvement in this area."
"It's probably the priciest option of all its main competitors."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"Customized reporting can be improved."
"SNMP traps management to be improved."
 

Pricing and Cost Advice

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"I would rate pricing a seven out of ten, where ten is the highest price."
"The solution is priced similarly to other tools offering similar features."
"The solution is not cheap. I think that the pricing is a little bit on the high side."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
Outsourcing Company
15%
Construction Company
15%
Healthcare Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Opsview Monitor?
There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...
What is your primary use case for Opsview Monitor?
Our primary use case is monitoring our deployments.
What advice do you have for others considering Opsview Monitor?
We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we ...
 

Also Known As

Infrared360
Opsview Monitor, Opsview Enterprise
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Find out what your peers are saying about Avada Software Infrared360 vs. Opsview and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.