We performed a comparison between Automox and SentinelOne Singularity Identity based on real PeerSpot user reviews.
Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"It's easy to deploy agents to endpoints."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"Its flexibility is most valuable."
"The biggest value for us is getting a much better picture of what our risks are."
"The XDR capabilities are very good."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures."
"Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful."
"The incident and threat logs are great."
"I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that."
"One of the top things we're interested in is cloud protection."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The stability has come a long way from what it was like when it started and now it's really good."
"They need to improve the automation features."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"The first-level support has room for improvement."
"The resolution turnaround from SentinelOne Singularity Identity's support should be improved."
"The UI can be more user-friendly."
"Sometimes I get kicked out of the console. I don't know why."
"I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve."
"The solution's query resolution time could be reduced further, and a faster resolution could be provided."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
"We haven't received the expected support whenever we've had questions."
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Automox is ranked 37th in Vulnerability Management with 10 reviews while SentinelOne Singularity Identity is ranked 9th in Vulnerability Management with 14 reviews. Automox is rated 8.8, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". Automox is most compared with Microsoft Intune, BigFix, Microsoft Configuration Manager, Tanium and NinjaOne, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Qualys VMDR, Tenable Vulnerability Management, Microsoft Defender for Office 365 and SailPoint IdentityIQ. See our Automox vs. SentinelOne Singularity Identity report.
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