


ESET Endpoint Protection Platform and Automox are competitors in the endpoint protection category. Automox seems to have the upper hand due to its versatile and modern approach to endpoint management, which users find more adaptable.
Features: ESET Endpoint Protection Platform provides comprehensive security tools, effective malware detection, and minimal system impact. Automox offers versatility, ease of integration with existing systems, and effective patch management capabilities.
Room for Improvement: ESET users suggest improvements in advanced threat analytics and reporting capabilities. Automox users recommend enhancements in real-time alerting and broader platform compatibility.
Ease of Deployment and Customer Service: ESET Endpoint Protection Platform is straightforward to deploy and has responsive customer support. Automox is also easy to set up but stands out with better ongoing management and scaling flexibility. Customer service for Automox is noted for faster response times and more effective issue resolution.
Pricing and ROI: ESET offers competitive pricing, which users find attractive given its robust protection. Automox is considered a premium product with a higher upfront cost, delivering better ROI through efficiency and comprehensive endpoint management. ESET's pricing begins at $39.99 per endpoint per year, while Automox starts at $35 per endpoint per month.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
It is a cloud-based solution, so you do not need on-premises infrastructure, which saves hardware.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Offered an additional remote solution, all while saving a lot of time and cost through troubleshooting.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
I saw the return on investment with ESET Endpoint Protection Platform within months.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support has been excellent as the support team is always responsive and proactive.
They have great technical support.
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scalability is excellent because it caters to my organization needs and can handle our organizational needs, ensuring that all our devices are well patched.
Automox's scalability is excellent as it has continued to grow with my organization and caters to my organization's needs.
In terms of scalability, I can rate it eight or nine out of ten.
Their support is phenomenal, offering quick assistance.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
It's not crashing or experiencing any downtime.
I have not experienced any lagging or downtime
I can confirm that Automox is very stable.
In terms of stability, I can rate it at nine out of ten.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Anything that can predict imminent failure of the device would be great.
An alert of a security threat could be another type of notification that tells me something is important.
The integration is seamless.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel from one place to another to go on site and troubleshoot devices.
Automox's price is very cost-effective and affordable.
the price has always been competitive and very cost-effective
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
The price is very reasonable compared to the features provided.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
One of the best features I appreciate about Automox is automated patching.
Automox allows me to patch all devices regardless of the operating system.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| ESET Endpoint Protection Platform | 2.6% |
| Automox | 0.2% |
| Other | 93.7% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 18 |
| Large Enterprise | 21 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.
ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.
ESET PROTECT Advanced
The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.
Performance and Compatibility
ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.
Centralized Management
ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.
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