

Robotic process automation leaders Automation Anywhere and SS&C Blue Prism are competitive products. Blue Prism excels in advanced features, while Automation Anywhere has greater pricing satisfaction.
Features: Automation Anywhere offers intuitive automation, rapid development capabilities, and robust analytics tools. It excels in tasks requiring rapid development and offers an easy-to-use framework combining MetaBots, dev controls, and object cloning. SS&C Blue Prism provides sophisticated process automation suitable for complex business needs, with high integration flexibility and support for complex workflow definitions.
Room for Improvement: Automation Anywhere could enhance capabilities in complex automations requiring intricate workflows and conditional processes. There is room to improve its high-end technical integration flexibility. SS&C Blue Prism can streamline its deployment process to reduce technical expertise requirements, enhance user-friendliness, and further develop its analytics features.
Ease of Deployment and Customer Service: Automation Anywhere is recognized for its straightforward deployment and responsive customer service, making it accessible for users with minimal technical knowledge. SS&C Blue Prism, while robust in deployment, requires more technical expertise, although it offers commendable support, ensuring customer satisfaction across varied deployments.
Pricing and ROI: Automation Anywhere appeals to cost-sensitive buyers with its competitive pricing model that promises quick ROI. SS&C Blue Prism, with higher setup costs, delivers significant long-term benefits and efficiency, justifying its investment for large organizations seeking deep solutions.
| Product | Market Share (%) |
|---|---|
| Automation Anywhere | 22.7% |
| SS&C Blue Prism | 0.8% |
| Other | 76.5% |


| Company Size | Count |
|---|---|
| Small Business | 145 |
| Midsize Enterprise | 80 |
| Large Enterprise | 519 |
Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.
Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.
What are the important features of Automation Anywhere?In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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