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Automation Anywhere vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Automation Anywhere boosts ROI by automating tasks, reducing costs, increasing efficiency, and enabling employees for strategic roles.
Sentiment score
5.5
<p>Automation with SS&amp;C Blue Prism led to significant time savings, cost reductions, and improved team efficiency and scalability.</p>
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
Account Manager at a manufacturing company with 5,001-10,000 employees
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Senior Technical Lead at upstage
 

Customer Service

Sentiment score
6.9
Automation Anywhere support is responsive but inconsistent; effectiveness varies with user experience and plan level, often needing improvement.
Sentiment score
7.0
<p>SS&amp;C Blue Prism's customer service is proactive and reliable, though some users suggest improvements in response time and accessibility.</p>
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
They provide very detailed responses that enable us to handle any issues effectively.
Technical Auditor at a financial services firm with 10,001+ employees
The response times were slow to turn around.
Intelligent Automation Solution Architect at Digiblu
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is praised for scalable solutions with efficient bot management and AI features, despite integration challenges.
Sentiment score
7.6
<p>SS&amp;C Blue Prism efficiently manages scalability, supporting growth by distributing tasks, though some users need server upgrades for optimal performance.</p>
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
It is scalable from the solution perspective.
Technical Auditor at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is generally stable but some users face upgrade issues and occasional instabilities with recent versions.
Sentiment score
8.5
<p>SS&amp;C Blue Prism is reliable for large data volumes, requiring server monitoring and maintenance to prevent latency issues.</p>
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
I found it to be high on stability, and I would rate it at nine.
Intelligent Automation Solution Architect at Digiblu
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
Senior Consultant at Eviden
 

Room For Improvement

Automation Anywhere needs improvements in integration, cost, UI simplification, AI functionality, collaboration tools, and user support.
<p>SS&amp;C Blue Prism needs better cost-effectiveness, object recognition, integration, learning resources, UI modernization, and flexible pricing.</p>
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Rpa Infrastructure Lead at a tech vendor with 10,001+ employees
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
Intelligent Automation Solution Architect at Digiblu
 

Setup Cost

Enterprise buyers find mixed reviews on Automation Anywhere's pricing, with some citing high costs, especially for added features.
<p>SS&amp;C Blue Prism is cost-effective for large enterprises but expensive for smaller firms, especially compared to UiPath.</p>
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
Intelligent Automation Solution Architect at Digiblu
The licensing cost can be a bit expensive compared to its competitors.
Technical Lead at Astek
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
Account Manager at a manufacturing company with 5,001-10,000 employees
 

Valuable Features

Automation Anywhere offers user-friendly, scalable automation tools enhancing productivity and efficiency with AI, reducing errors and saving time.
<p>SS&amp;C Blue Prism automates workflows efficiently, offering intuitive design, seamless integration, and scalability, saving time and reducing costs significantly.</p>
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
I find the design studio, where I can build the automation, to be the most useful.
Intelligent Automation Solution Architect at Digiblu
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
2nd
Ranking in Intelligent Document Processing (IDP)
3rd
Ranking in Business Orchestration and Automation Technologies
2nd
Ranking in AI Finance & Accounting
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
623
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Procurement & Supply Chain (1st)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
10th
Ranking in Intelligent Document Processing (IDP)
7th
Ranking in Business Orchestration and Automation Technologies
15th
Ranking in AI Finance & Accounting
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
Business Process Design (9th), Process Automation (7th), Medical Insurance Claims Software (1st), Insurance Claims Processing (2nd), Document Management Software (5th), Low-Code Development Platforms (11th), Loan Management Software (1st), Document Automation Software (2nd), AI Customer Experience Personalization (5th)
 

Mindshare comparison

As of March 2026, in the AI Finance & Accounting category, the mindshare of Automation Anywhere is 14.7%, down from 50.0% compared to the previous year. The mindshare of SS&C Blue Prism is 1.3%. It is calculated based on PeerSpot user engagement data.
AI Finance & Accounting Mindshare Distribution
ProductMindshare (%)
Automation Anywhere14.7%
SS&C Blue Prism1.3%
Other84.0%
AI Finance & Accounting
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Marketing Services Firm
7%
Financial Services Firm
14%
Retailer
14%
Construction Company
12%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise81
Large Enterprise522
By reviewers
Company SizeCount
Small Business3
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for SS&C Blue Prism?
My experience with the pricing, setup cost, and licensing of SS&amp;C Blue Prism is that the licensing cost can be a bit expensive compared to its competitors, but the setup was straightforward and...
What needs improvement with SS&C Blue Prism?
SS&amp;C Blue Prism can be improved as it has no free trial software, which meant I could not learn it in my spare time. Also, the software looks like Windows 98 compared to other sleeker and newer...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&amp;C Blue Prism is to automate end-to-end processes. I use SS&amp;C Blue Prism Cloud to automate end-to-end processes, and with it, I can quickly scale up or down according...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
SS&C AWD
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Automation Anywhere vs. SS&C Blue Prism and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.