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Automation Anywhere vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
626
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.7%, up from 0.1% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere0.7%
Newgen OmniFlow1.0%
Other98.3%
Business Process Management (BPM)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very comprehensive with different platforms especially SAP and Oracle EBS."
"It has streamlined many manual processes, eliminating errors and inefficiencies. It has also allowed us to introduce metrics, so we can generate operational reports and improve our overall business."
"Pulling data from web pages using Object Cloning has been an absolute delight."
"It is quite strong in the unattended space."
"The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background."
"The solution helps with reducing operational costs, which can be reduced by up to 30% to 40% in savings in terms of operational cost."
"Automation Anywhere is very easy to use; it's a low-code platform that a person who doesn't have any technical knowledge can use."
"The Capture command has been a lifesaver for me in each of my use cases and the advanced Excel functionalities like running macro, reading and manipulating data, etc. It allows the bot creator to leverage the inbuilt functionalities that AA2019 has to offer to a great extent."
"The most valuable feature is the flexibility in using it."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The most valuable feature for us is the Omnicon, because our company is now able to capture information from documents."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"This solution is very cost effective and very flexible."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
 

Cons

"New versions keep coming up. The challenge for us is to have the downtime to do the migrations."
"I'd like to see the stabilization of Co-Pilot and integration with multiple products... In the future, I will require integration with SAP Oracle, Atlassian, and Service Now. The contact center vertical is important..."
"The UI can be improved a little bit to make it easier for beginners to understand."
"There should be more available Data Analytics and more AI Front and Deep Learn concepts."
"AA should include more features in the mobile app, such as monitoring and debugging bots."
"I have noticed that after the bots have been delivered to run in a production environment, there are issues in terms of quality and performance."
"While the ease of use for non-tech users is good, it could be improved."
"For future prospects, this tool should 80 percent deal with neural networks, deep learning, and artificial intelligence and that has to be integrated a lot. As these are future skills, these integrations will help us take the tool to take to the next level."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"I would like to see more automated analytics built into the solution."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"The development teams should be more agile and they need to have more team members."
"From what I have seen so far, this system is too hardcoded and inflexible."
"Improvement is needed in supporting the partner ecosystem."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"The development teams should be more agile and they need to have more team members."
 

Pricing and Cost Advice

"I am not responsible for the pricing part, but I know the pricing is competitive compared to other tools."
"It's a bit expensive compared to other RPA tools on the market."
"It is not cheap, with costs ranging between 700 to 800 dollars per month. While Power Automate is cheaper at 15 dollars per month, Automation Anywhere offers superior features, user-friendliness, and smoothness."
"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."
"We have seen ROI on one of the process, but not on the other processes yet."
"Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it."
"If it is saving FTE and Generating a good ROI then it is Worth Investing."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"The price of Newgen OmniFlow is priced reasonably."
report
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894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
Financial Services Firm
15%
Comms Service Provider
11%
Import And Exporter
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business150
Midsize Enterprise82
Large Enterprise523
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
OmniFlow
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Rak Bank, Bank Dhofar
Find out what your peers are saying about Automation Anywhere vs. Newgen OmniFlow and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.