Automation Anywhere vs Newgen OmniFlow comparison

Why PeerSpot?

Automation Anywhere and Newgen are both solutions in the Business Process Management (BPM) category. Automation Anywhere is ranked #2 with an average rating of 8.6, while Newgen is ranked #31. Automation Anywhere holds a 1.0% mindshare in BPM, compared to Newgen’s 1.0% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

Automation Anywhere

Read 666 Automation Anywhere reviews

38,708 Views
4,645 Comparison Views

96% willing to recommend

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

2,396 Views
2,300 Comparison Views

100% willing to recommend

Automation Anywhere

Newgen OmniFlow

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 15, 2026

In the competitive field of workflow automation and robotic process automation, Newgen OmniFlow and Automation Anywhere are notable contenders. Automation Anywhere has the upper hand due to its advanced features, especially cognitive bots and AI integrations, even though Newgen OmniFlow attracts cost-conscious buyers with competitive pricing and support options.

Features: Newgen OmniFlow is valued for its robust process orchestration and integration capabilities, flexible for complex workflows, low-code designer tools, and user-friendly interface. Automation Anywhere offers extensive automation features, cognitive document processing, intuitive user interface, and smart RPA capabilities.

Room for Improvement: Newgen OmniFlow could enhance its scalability, advance its AI integration, and streamline its UI customization. Automation Anywhere might improve its documentation, increase intuitive AI applications, and expand on natural language processing features for broader use cases.

Ease of Deployment and Customer Service: Newgen OmniFlow simplifies transitions with its cloud-based deployment and responsive customer service. Automation Anywhere offers flexible deployment with cloud and on-premises options, focusing on detailed onboarding and support.

Pricing and ROI: Newgen OmniFlow provides a cost-effective entry with lower initial setup costs, enhancing ROI through reduced overhead. Automation Anywhere, while higher in upfront costs, promises significant ROI by enhancing productivity and the scalability of its solutions.

To learn more, read our detailed Automation Anywhere vs. Newgen OmniFlow Report (Updated: September 2026).

Buyer's Guide

Automation Anywhere vs. Newgen OmniFlow

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Ranking in Business Process Management (BPM)

2nd

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

666

Ranking in other categories

Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)

Newgen OmniFlow

Ranking in Business Process Management (BPM)

31st

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 1.0%, up from 0.3% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	1.0%
Newgen OmniFlow	1.0%
Other	98.0%

Business Process Management (BPM)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Comparing to other products in the market, we are getting all the features in hundred percent quality with what the objective needs to be met by other products, and that is also delivered in Automation Anywhere."

"We have saved around 90% of the time that would be required to perform tasks manually."

"Pulling data from web pages using Object Cloning has been an absolute delight."

"The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact."

"I like all of the product features, but I mostly like to work with IQ Bots because they have cognitive automation capabilities."

"The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere."

"What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere."

"It extracts what the IQ Bot does, converting it and ensuring the entire process right from the input to the output and is fully automated. It is digitizing a particular process, which is really great."

More Automation Anywhere pros

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."

"Good for static workflows, and the customer support team is proactive and accommodating."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."

"This solution is very cost effective and very flexible."

More Newgen OmniFlow pros

Cons

"Queue management is still missing from the latest version which is a barrier to using the platform to start implementing complex cases where you have parent and child transactions going through multiple stages."

"I could not say it's a stable product, because when you move in the market, there are many companies are there."

"We face some issues, but we can’t prove them again. They occurred sometimes, but don’t occur again. For example, I record a video when a bot is running, and it is working fine. Another time it is not working. We face issues with Excel file creation. I’m trying to create a file in Excel .xls. It is getting corrupted."

"We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0."

"Automation tools have a lot of dependency on the environment, particularly on machines. Reducing this dependency could increase success."

"I'd like to see the OCR feature be perfected. Today we get an accuracy ratio from OCR of around 40 percent to 50 percent only."

"I really appreciate the user interface of Automation Anywhere, but I would like to see some improvement on some of the automation around screen processing. This includes adding some artificial intelligence on the way that bots actually can read the screen and know when things change and be able to adapt to those changes."

"More interactions with PDFs would be great for Automation Anywhere."

More Automation Anywhere cons

"From what I have seen so far, this system is too hardcoded and inflexible."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."

"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"In terms of stability, like every product, it has its issues."

More Newgen OmniFlow cons

Pricing and Cost Advice

"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."

"The starting price, which is a one-off fee is a bit high and this may deter mid and small-sized companies from acquiring and decide to shun the platform."

"The cost for scalability is much cheaper than developing a new system."

"It is affordable for us."

"It's the best RPA tool, but the pricing could be improved."

"In terms of pricing, this is a good product."

"As our team size increases, we may get some more licenses for the tool."

"Our costs are approximately between $5,000 to $10,000 per license."

More Automation Anywhere pricing and cost advice

"The price of Newgen OmniFlow is priced reasonably."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Overall, this solution is very cost effective when compared to other solutions in the market."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

11%

Comms Service Provider

11%

Outsourcing Company

14%

Construction Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	85
Large Enterprise	561

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

See all answers

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

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Compared 8% of the time

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Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Newgen OmniFlow

September 2026

Download Newgen OmniFlow product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

OmniFlow

Interactive Demo

Automation Anywhere

Demo not available

Newgen

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Newgen OmniFlow offers a highly adaptable workflow automation solution with a fluidic UI, supporting both on-premises and cloud deployments. Its low-code no-code tools simplify complex form design, while integration capabilities ensure seamless data handling across various platforms.

Newgen OmniFlow enhances business process automation through its flexibility and broad integration options, supporting customer onboarding, finance, asset management, and banking operations. It features plug-and-play functionality and accelerators that significantly speed up rollout, minimizing the dependency on Java to simplify installations. Its ease of use is often highlighted, though room for improvement remains in areas like interface refinement, browser compatibility, and system stability. Challenges include integration difficulties and system crashes. Missing features include advanced analytics, intuitive design tools, and comprehensive reporting capabilities. Cost management and IT support efficiency are essential for improving maintenance. Despite these challenges, Newgen addresses automation conflicts in sectors like corporate banking by adapting to specific project needs.

What are Newgen OmniFlow’s key features?

Fluidic UI: Provides an intuitive and flexible user interface for seamless interaction.
Plug-and-Play Functionality: Ensures quick and easy integration into existing systems.
Low-Code No-Code Tools: Simplifies design of complex forms, reducing the need for extensive coding.
Omnicon for Data Capture: Allows effective extraction of information from documents.
Integration with Social Media and APIs: Enhances connectivity and data exchange.

What ROI and benefits should users expect?

Improved Efficiency: Streamlines workflows, reducing process times and increasing productivity.
Cost Savings: Decreases implementation and maintenance expenses through simplified processes.
Scalability: Supports growing business needs without significant system alterations.
Enhanced Data Handling: Facilitates better data management and utilization across departments.
Reduced IT Complexity: Minimizes reliance on specific technologies like Java, simplifying IT management.

Organizations across finance, HR, and banking industries implement Newgen OmniFlow primarily for business process automation, benefiting from its ability to integrate seamlessly with existing systems. The tool is deployed either on-premises or in the cloud, allowing flexibility in managing tasks such as customer onboarding and conflict resolution between RPA and Newgen systems. Its adaptability aids specific project needs within environments that demand robust workflow management solutions.

Newgen

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Rak Bank, Bank Dhofar

Buyer's Guide

Automation Anywhere vs. Newgen OmniFlow

September 2026

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