We performed a comparison between Automation Anywhere and UiPath based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received excellent feedback from reviewers. UiPath has an advantage over Automation Anywhere due to its high performance, excellent support, and easy deployment. One area where Automation Anywhere did come out on top was in the Pricing category.
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"It's a pretty robust product."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"The solution is stable, we have not had any glitches or problems."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"The ease of use of getting started is probably the big thing. They had a lot of references that we were able to check. It is a well-known player, and being able to get up and running quickly was the big thing."
"AA has good coverage in terms of out-of-the-box functionality for bot development and management."
"The most valuable feature is recording in the Control Room, as it allows me to chose what I want to have recorded, ensuring that I get the right thing on time."
"The data capture feature is very valuable. I know there are also some elements where you have to be able to incorporate AI, but I haven't gotten to that level yet."
"OCR, Image Recognition, Object Cloning, and PDF integration help us a lot."
"I found that the REST API commands are very useful and easy to use."
"There are quite a few very strong features available to users."
"It improved on 40+ % of manual effort which was a pain point for project budget and Project team SMEs."
"I like the document understanding feature. It gives us more accuracy."
"The Automation Cloud service helped decrease time to value. Rather than focusing on infrastructure, our focus is purely on finely automating our computers and development."
"We see time savings for our users in the sense that they now can do more tasks that should have been done all along but weren't getting done. That's more where the gains have been this far."
"I've contacted technical support many times and they are very helpful."
"The product is well-integrated with different tools that can help with logging, et cetera."
"UiPath has the simplest low-code user interface that I've seen in my professional life."
"Although we don't use it, document understanding for our use cases is very compelling, but it was a little cost prohibitive just out the gate. We are looking at it long-term now that we have the data filtered if we can more strategically apply it to the best data to fit it. But overall, the platform is very innovative. I don't think I can call out one particular feature. The ease of use of integrating to and from Amazon components, being a cloud-native application ourselves, has been really helpful in the development and the ease of transferring documents between our internal systems and platform."
"UiPath integrates well with Elasticsearch, which is a great search engine."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"The user experience could be better both from an RPA perspective and from a business perspective."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"It should have more commands, which should remove the dependency on MetaBots or other scripts so that everything is available in the tool itself."
"Going on-cloud comes with security hiccups and concerns."
"Excel automation or the activities for Excel is an area of improvement."
"Instead of depending on other open-source BPM products, AA should provide their own BPM for attended automations."
"We have a challenge in our front office automation where capturing details from a table within a table does not happen in the existing AA Enterprise client version 11.3.4. The AA team tries various methods like using an Excel spreadsheet to capture the tables."
"The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version."
"Though the courses in the certification's learning hub are great and awesome, there is some more space for adding more explained contents."
"As of now IQ Bot only takes/fetches the record of the places that we have marked. e.g. Invoices fields that are dynamic in nature are very difficult to fetch the data from the scan copy. If this feature gets added, it will save a lot of time for developers."
"Governance has room for improvement but that's more of a cultural thing. It depends on your company. We have the reference architecture that we have in place, but it's easy for someone to say, "Okay, I need to make an adjustment here outside of that reference architecture." Because it's so easy for them to do that, they leave the company now that a non-compliant bot is out there running a production process, we need to be able to rank that in. There needs to be footwork that we have to do as an organization for my team as opposed to a true problem with the platform."
"The only thing missing is something to track the development cycle. We use third-party tools to do that."
"The stability needs to be improved, as does the scalability."
"The Document Understanding feature should be more developed and advanced. For example, you have to make a template with their ML model. Currently, we can't use our own ML model, and we have to use the UiPath ML model. UiPath has only a few ML models right now. They should come up with more ML models or make it easier for us to use our own ML model."
"It is a little confusing at first. I came from Blue Prism where you have one dashboard and very little jumping back and forth. In Orchestrator, you have menus, and there is a lot of jumping between tabs and sub-tabs to get to the specific information, but once you learn that, it is pretty intuitive. There is just that initial learning curve if you're coming from another system. Blue Prism does everything in the one pane, and even though UiPath is neatly laid out, you just got to learn how they laid it out."
"There are so many offerings and configurations and customizations that make things a bit complicated. Streamlining it would be ideal."
"Licensing is one area where UiPath could do better and can be more competitive. It is a little expensive. Their bundling of products is a bit confusing. For instance, if we want the UiPath Apps license, it is bundled with Action Center, so you also have to procure the Action Center license. These bundles are not tailored as per our company's requirements. If we reach out to the UiPath partners who deal with the accounts, they usually take your request into consideration and see what best they can do, but it is still not easily customizable."
"The StudioX interface is too different from Studio."
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Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 155 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 148 reviews. Automation Anywhere (AA) is rated 9.0, while UiPath is rated 8.6. The top reviewer of Automation Anywhere (AA) writes "While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Automation Anywhere (AA) is most compared with Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA), Pega Robotic Process Automation and NICE Robotic Automation, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Pega Robotic Process Automation, Robocorp and ABBYY FlexiCapture. See our Automation Anywhere (AA) vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment?
If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution.
If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems.
I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.
If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations.
You don't need anything else to use besides UiPath.
The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath.
Good luck!
RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Everyday a new platform is being introduced. You should check whether you want to automate simple process(es), that do not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source need to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to provide solve the issue of the requester autonomously.
Can you start really small, through a consumption model or implement the full blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.
How are the processes implemented, how much can be done drag&drop and how much need complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available. Does it include ETL, AI/ML, API, OCR as standard, optional or integration with as part of the platform.
Many technical and business factors come in play and should be reviewed before even looking at a platform.
Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems.
I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.