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Automation Anywhere (AA) vs UiPath comparison

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Executive Summary
Updated on March 24, 2022

We performed a comparison between Automation Anywhere and UiPath based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Although many Automation Anywhere users say the initial setup is easy, there are also some users who disagree and say the initial setup is complex. UiPath reviewers all agree that the initial setup is straightforward.

  • Features: Users of both products are very satisfied with their stability, scalability, ease-of-use, and wide variety of features. Automation Anywhere users write that it has high accuracy levels. A couple of Automation Anywhere users note that it occasionally freezes when dealing with a large amount of data.

    UiPath reviewers write that the product is customizable and integrates well. A small number of users feel that UiPath needs to improve its debugging tools. Several users of both solutions mention that their OCR capabilities could be better.
  • Pricing: Automation Anywhere reviewers report being satisfied with the price of the product. Several UiPath users write that the product is expensive.

  • ROI: Users of both solutions report a significant ROI.

  • Service and Support: Most Automation Anywhere users are satisfied with the level of support they receive. However, some users disagree. UiPath users report being very satisfied with the level of support they receive. In addition, UiPath reviewers write that there are a lot of training materials available online.

Comparison Results: Both products received excellent feedback from reviewers. UiPath has an advantage over Automation Anywhere due to its high performance, excellent support, and easy deployment. One area where Automation Anywhere did come out on top was in the Pricing category.

To learn more, read our detailed Automation Anywhere (AA) vs. UiPath report (Updated: July 2022).
Buyer's Guide
Automation Anywhere (AA) vs. UiPath
July 2022
Find out what your peers are saying about Automation Anywhere (AA) vs. UiPath and other solutions. Updated: July 2022.
610,518 professionals have used our research since 2012.
Q&A Highlights
Question: IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?
Answer: Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields.""It's a pretty robust product.""We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution.""The solution is stable, we have not had any glitches or problems.""It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff.""Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner.""The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable.""The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

More WorkFusion Pros →

"The ease of use of getting started is probably the big thing. They had a lot of references that we were able to check. It is a well-known player, and being able to get up and running quickly was the big thing.""AA has good coverage in terms of out-of-the-box functionality for bot development and management.""The most valuable feature is recording in the Control Room, as it allows me to chose what I want to have recorded, ensuring that I get the right thing on time.""The data capture feature is very valuable. I know there are also some elements where you have to be able to incorporate AI, but I haven't gotten to that level yet.""OCR, Image Recognition, Object Cloning, and PDF integration help us a lot.""I found that the REST API commands are very useful and easy to use.""There are quite a few very strong features available to users.""It improved on 40+ % of manual effort which was a pain point for project budget and Project team SMEs."

More Automation Anywhere (AA) Pros →

"I like the document understanding feature. It gives us more accuracy.""The Automation Cloud service helped decrease time to value. Rather than focusing on infrastructure, our focus is purely on finely automating our computers and development.""We see time savings for our users in the sense that they now can do more tasks that should have been done all along but weren't getting done. That's more where the gains have been this far.""I've contacted technical support many times and they are very helpful.""The product is well-integrated with different tools that can help with logging, et cetera.""UiPath has the simplest low-code user interface that I've seen in my professional life.""Although we don't use it, document understanding for our use cases is very compelling, but it was a little cost prohibitive just out the gate. We are looking at it long-term now that we have the data filtered if we can more strategically apply it to the best data to fit it. But overall, the platform is very innovative. I don't think I can call out one particular feature. The ease of use of integrating to and from Amazon components, being a cloud-native application ourselves, has been really helpful in the development and the ease of transferring documents between our internal systems and platform.""UiPath integrates well with Elasticsearch, which is a great search engine."

More UiPath Pros →

Cons
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not.""The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines.""The user experience could be better both from an RPA perspective and from a business perspective.""One thing we didn't like was their OCR solution. We felt it's somewhat inefficient.""This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs.""So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability.""There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk.""There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

More WorkFusion Cons →

"It should have more commands, which should remove the dependency on MetaBots or other scripts so that everything is available in the tool itself.""Going on-cloud comes with security hiccups and concerns.""Excel automation or the activities for Excel is an area of improvement.""Instead of depending on other open-source BPM products, AA should provide their own BPM for attended automations.""We have a challenge in our front office automation where capturing details from a table within a table does not happen in the existing AA Enterprise client version 11.3.4. The AA team tries various methods like using an Excel spreadsheet to capture the tables.""The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version.""Though the courses in the certification's learning hub are great and awesome, there is some more space for adding more explained contents.""As of now IQ Bot only takes/fetches the record of the places that we have marked. e.g. Invoices fields that are dynamic in nature are very difficult to fetch the data from the scan copy. If this feature gets added, it will save a lot of time for developers."

More Automation Anywhere (AA) Cons →

"Governance has room for improvement but that's more of a cultural thing. It depends on your company. We have the reference architecture that we have in place, but it's easy for someone to say, "Okay, I need to make an adjustment here outside of that reference architecture." Because it's so easy for them to do that, they leave the company now that a non-compliant bot is out there running a production process, we need to be able to rank that in. There needs to be footwork that we have to do as an organization for my team as opposed to a true problem with the platform.""The only thing missing is something to track the development cycle. We use third-party tools to do that.""The stability needs to be improved, as does the scalability.""The Document Understanding feature should be more developed and advanced. For example, you have to make a template with their ML model. Currently, we can't use our own ML model, and we have to use the UiPath ML model. UiPath has only a few ML models right now. They should come up with more ML models or make it easier for us to use our own ML model.""It is a little confusing at first. I came from Blue Prism where you have one dashboard and very little jumping back and forth. In Orchestrator, you have menus, and there is a lot of jumping between tabs and sub-tabs to get to the specific information, but once you learn that, it is pretty intuitive. There is just that initial learning curve if you're coming from another system. Blue Prism does everything in the one pane, and even though UiPath is neatly laid out, you just got to learn how they laid it out.""There are so many offerings and configurations and customizations that make things a bit complicated. Streamlining it would be ideal.""Licensing is one area where UiPath could do better and can be more competitive. It is a little expensive. Their bundling of products is a bit confusing. For instance, if we want the UiPath Apps license, it is bundled with Action Center, so you also have to procure the Action Center license. These bundles are not tailored as per our company's requirements. If we reach out to the UiPath partners who deal with the accounts, they usually take your request into consideration and see what best they can do, but it is still not easily customizable.""The StudioX interface is too different from Studio."

More UiPath Cons →

Pricing and Cost Advice
  • "It is not the most expensive solution, but it is also not the cheapest."
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • More WorkFusion Pricing and Cost Advice →

  • "My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."
  • "It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."
  • "The price of this product is good."
  • "I don't deal have cost specifics but I can say it is a tool that provides value for the money."
  • "Pricing is affordable and I would recommend beginning with the Starter Package."
  • "The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
  • "Automation Anywhere is flexible in terms of costing and licensing."
  • "From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
  • More Automation Anywhere (AA) Pricing and Cost Advice →

  • "The pricing is okay, but I recommend to build a business case before going live. Ensure that you really use the license and building the robot makes sense. Try to think of multiple use cases, because one license can be used for several robots."
  • "It is important for whatever we implement that it's cost effective in a sense that the robots will replace some human time. If human time costs less than the robot, then that's not a good deal."
  • "The pricing is average; it is not too high nor too low."
  • "The pricing is good compared to other software. Based on the features that UiPath is providing, and the community support, the price is reasonable."
  • "The licensing system is something that needs to be improved."
  • "The licensing is close to optimum; however, there is room for improvement in both the cost and flexibility of the licenses."
  • "If you want to start doing RPA, I think you should definitely go with UiPath because it has the Community edition. You can just install it and check whether or not your process works fine with UiPath. It will be an attended bot, but you can form an idea whether your bot can easily be automated."
  • "It is cost-effective and has an affordable price."
  • More UiPath Pricing and Cost Advice →

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    Answers from the Community
    Walter Sitoe
    Daniel Robus - PeerSpot reviewerDaniel Robus
    Real User

    My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? 


    If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. 


    If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. 


    I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

    Celestine - PeerSpot reviewerCelestine
    Real User

    If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations. 

    Yasser - PeerSpot reviewerYasser
    Real User

    You don't need anything else to use besides UiPath. 


    The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath. 


    Good luck!

    Willem De Jongh - PeerSpot reviewerWillem De Jongh
    User


    RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Everyday a new platform is being introduced. You should check whether you want to automate simple process(es), that do not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source need to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to provide solve the issue of the requester autonomously.


    Can you start really small, through a consumption model or implement the full blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.


    How are the processes implemented, how much can be done drag&drop and how much need complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available. Does it include ETL, AI/ML, API, OCR as standard, optional or integration with as part of the platform.


    Many technical and business factors come in play and should be reviewed before even looking at a platform.


    Jack Frano - PeerSpot reviewerJack Frano
    Reseller

    Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. 


    I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.  

    Questions from the Community
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Top Answer:It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very… more »
    Top Answer:From my experience using AA tool, it depends on the applications that you want to automate, because there some… more »
    Top Answer:It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
    Top Answer:I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages… more »
    Top Answer:Yes, Attended Bots  which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power… more »
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌… more »
    Comparisons
    Also Known As
    Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
    Learn More
    Overview

    Enterprises in regulated industries, such as banking, financial services, and healthcare, leverage WorkFusion's Intelligent Automation platform to multiply operational capacity and streamline data- and document-intensive processes. As the only automation software provider with deep vertical expertise, WorkFusion offers pre-built solutions for your mission-critical processes, such as customer lifecycle management, insurance claims processing, or patient record management. Because of advanced AI and ML technologies including AutoML, Continuous Learning, Differential Privacy, and Federated Learning, WorkFusion’s solutions yield 95%+ out-of-the-box automation rates for various document types, including fully unstructured sources such as emails or news articles. 

    WorkFusion has been recognized as a Leader in both RPA and Intelligent Document Processing categories and has received the highest ranking for the "Augment Knowledge Workers" and "Document Processing" use cases by Gartner Critical Capabilities assessment.

    Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries. 

    For additional information, visit www.automationanywhere.com.

    UiPath is a popular RPA tool that helps users automate manual and redundant tasks as well as other business processes. The platform is open-source, and is most commonly used for performing PDF automation, web automation, Citrix automation, and Windows desktop automation.

    UiPath Offers:

    • Stability
    • Scalability
    • Flexibility
    • High-performance
    • Ease of use
    • Security

    UiPath Valuable Features

    UiPath includes a solid set of unique features, including:

    Robotic enterprise framework, extensive library of activities, automation hub, process mining, task mining, task capture, studio, studio X, integration service, IntelliSense, Automation Cloud Platform, Orchestrator, test suite, insights, data service, AI fabric, documented understanding model, easy building of building automations, enterprise-level governance for APIs, server-side triggers to start automated processes, database communication, scraping, PDF functions, simplified authentication​, and Marketplace templates.

    UiPath Benefits

    Some of the benefits of using UiPath include:

    • Little to no code needed: You can easily develop automations and automation-powered applications without prior coding knowledge.

    • Increased productivity: Skilled AI robots facilitate more efficiency and lead to better customer satisfaction.

    • Speed: You can automate more processes, faster, with drag-and-drop AI and ready-to-go templates available through Marketplace.

    • Supports different processes: Regardless of which processes you need to run, UiPath provides different types of robots (attended, unattended, or hybrid) to accommodate your needs.

    • Faster ROI: Benefit from an increased ROI with UiPath’s automated end-to-end, enterprise-wide solution.

    • Community-centric: It offers a free trial in its community edition with active community support, tutorials and tips.

    • Cost-effectiveness: This tool is cost-effective because there are minimal operational costs.

    UiPath Components

    UiPath includes the following components:

    • UiPath Studio: This component uses visual aids such as diagrams and flowcharts to design automation processes. It also involves the coding and sequencing of these processes. It consists of Graphical User Interface (GUI) buttons, drag and drop features, and pre-built templates.

    • UiPath Robot: In this component, multiple bots are deployed to execute the automation processes using predefined rules.

    • UiPath Orchestrator: This component functions as a web-based application that schedules, deploys, and manages processes.

    Reviews from Real Users:

    "It is a very simple tool to work with for anybody. Simplicity is the best in UiPath. It also has the best community support. If we are looking for any solution, we can directly reach out to UiPath at any point in time." - Milan B., Senior Specialist Application Architecture and Developer at a tech services company

    "The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive." - Harshad J., Senior RPA Developer at Capita

    “This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit." - Rahul S., RPA Assistant Manager at PwC India

    "The interface is intuitive and very user-friendly." - Jorge M.C., Robotic Process Automation Consultant at a tech services company

    “I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them." - Manager and Lead - Digital Center of Excellence at a consultancy

    Offer
    Learn more about WorkFusion
    Learn more about Automation Anywhere (AA)
    Start Your UiPath Free Trial

    Accelerate your digital transformation now with free access to the UiPath Platform

    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial  
    Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
    Airbus, Bank of America, Berkshire Hathaway, Chevron, CVS Health, DHL, General Electric, Google, Lufthansa, NASA, NTT, Orange, Philips, Singtel, Spotify, The Home Depot, Toyota, Uber, United Airlines, UnitedHealth Group, Wells Fargo
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider16%
    Financial Services Firm13%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Manufacturing Company11%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider15%
    Financial Services Firm8%
    Energy/Utilities Company7%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company7%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider18%
    Financial Services Firm9%
    Energy/Utilities Company5%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business12%
    Midsize Enterprise9%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise68%
    REVIEWERS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    Buyer's Guide
    Automation Anywhere (AA) vs. UiPath
    July 2022
    Find out what your peers are saying about Automation Anywhere (AA) vs. UiPath and other solutions. Updated: July 2022.
    610,518 professionals have used our research since 2012.

    Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 155 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 148 reviews. Automation Anywhere (AA) is rated 9.0, while UiPath is rated 8.6. The top reviewer of Automation Anywhere (AA) writes "While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Automation Anywhere (AA) is most compared with Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA), Pega Robotic Process Automation and NICE Robotic Automation, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Pega Robotic Process Automation, Robocorp and ABBYY FlexiCapture. See our Automation Anywhere (AA) vs. UiPath report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.