Automation Anywhere (AA) vs UiPath comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 24, 2022
 

Categories and Ranking

Automation Anywhere (AA)
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
8.4
Number of Reviews
497
Ranking in other categories
Process Mining (3rd)
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Number of Reviews
771
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere (AA) is 11.8%, down from 16.0% compared to the previous year. The mindshare of UiPath is 26.8%, up from 26.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
Unique Categories:
Process Mining
0.7%
No other categories found
 

Q&A Highlights

WS
May 25, 2022
 

Featured Reviews

RR
Dec 14, 2020
Reduces complexity, provides a good user experience, and allows us to integrate it with our in-house solutions through APIs
Scalability depends on how many parallel processes you want to run. A bot runner basically runs a bot. How many bots can it run? How many of these need to run in serial? How many of these need to run in parallel? This information will determine how much you have to scale. Now, if you're willing to pay a lot of money and have multiple bot runners, that means for each and every bot runner, you can have multiple processes running at the same time. So, if you are willing to pay, yes, you can scale. It depends on your budget. The product works whether you're on 1 bot or 20 bots. The product just goes off and does its thing. That's not a problem. If it is 1 bot that you're running once a day at 10:00 in the morning, then you need one bot runner. If you have 20 processes that you're automating and these 20 things have to run throughout the day at different points in time at 10:00, 12:00, or 2:00, you can still run them with one bot runner. In those use cases, scalability is not a problem. Scalability becomes an issue when you have multiple processes. If a reconciliation process needs to run along with the general ledger balancing, month-end closing, and everything else, and all of them need to run at the same time, then you're looking at about 10 bot runners running 10 different bots at the same time. If you're willing to pay, you can get what you want, but it becomes a very expensive affair. We have 15 to 20 people who are touching the application for various purposes. We have business analysts, developers, testers, and the external implementation team. We also have business users.
AS
Feb 15, 2021
Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving
Features for process discovery would improve the end-to-end development capabilities. From a developer's point of view, my biggest struggle with UiPath is debugging. The debug mode in UiPath feels clunky and it is a sore spot. It feels it's hard to control the flow of the process. There are a lot of internal errors and it's not intuitive. In general, debugging is not a good experience and I don't enjoy doing it. In contrast, Blue Prism has better debugging capabilities. Blue Prism is a little more dynamic; you can adjust variables, you can jump around the flow, and it's easier to control. With UiPath, it's a little bit of a nightmare. It becomes harder to debug the bigger your automation is, because it's quite unpredictable, and it's quite unstable. Definitely, if debugging was improved, I would say UiPath would get 11 out of 10. Something that I noticed recently is that they have moved to paid certification for developers, whereas it used to have free certification. This is a little bit outside of the platform itself but the pain point here from my perspective is that there is a barrier to entry for new RPA developers, or ones that want to renew their certification. It has become a lot harder and that used to be a differentiator for UiPath. It had a very strong online learning offering and it offered no-charge recertification on top. This is now very similar to what other tools are doing and I see that as a negative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Toward this life cycle, we have a very structured approach of governing, monitoring, and tracking, that's the approach we have taken. Insights we gain from this governance, we apply towards automation strategy and implementations. We've done this for many clients across the globe. We are happy to share those experiences with some of you as well."
"Its user interface is very understandable. Even a non-technical person can understand it. Everything in the user interface is self-explanatory. It is quite good."
"It saves time for the people who operate it."
"Bot Insights is neatly integrated into the platform, which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, and invoices that need to be processed."
"The ease of use and its ability to change the code when something in the main process or core process changes. The ease of use is really good."
"Automation Anywhere's image reader is the most valuable feature."
"Automation Anywhere is stable."
"The support team responds quickly."
"The UiPath Academy is fantastic and amazing. I'm a big promoter of it in my discussions with customers."
"The initial setup is straightforward. There is a lot of guidance in the configuration and actual setup. It feels like installing Windows. It's simple compared to other solutions which tend to be a bit more complex."
"The UI Explorer can examine the underlying structure of the application's user interface."
"I like the fact that UiPath makes everything fast, and you don't need to employ as many people to do all the dirty work. All of our clients only used UiPath."
"The inbuilt RE Framework makes development easier and fast."
"The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive."
"It has mainly taken the load off of employees. We had a huge amount of tasks which weren't being done. It provides our employees time to do their other work, since we automated very manual things."
"UiPath has helped reduce human error. We are working with clients where it is very important to provide them their necessary services. We are a telecom company, so we are providing activation of numbers, etc. If people are doing this manually, it can cause inconveniences for our clients, but it might also put the reputation at stake. For example, because when people do it manually, they can send out the wrong invoice. This is a huge reputation risk, because sometimes we are working not only with just a person, but with a business. When we work with other companies, it is important to do things accurately. When the robots do things, there is almost a 100% probability that they won't make any mistakes, like typos."
 

Cons

"They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it."
"The solution should include an analytics dashboard. As the space is maturing, many vendors sell functionalities as separate components so this is not unique to the solution."
"Bringing a DevOps model for bot implementation integrated through private bot store might be a good idea to improve the tool."
"Automation Anywhere should make it easier for developers to manage queues and exception handling. The OCR component could also be better. We have had to use other OCR tools to get information from the account documents."
"The version that we are using has been difficult for us to code. As changes are very frequent, we have to make sure the code can be updated automatically so we don't have to make a change every time a user makes a change. Then, the user doesn't have to update us and we don't have to push a change to production. We have found a workaround with the help of the Automation Anywhere support people for this."
"The Web Recorder should also include a feature where the user can select what browser you want it to run since it is currently using the Internet Explorer browser as default. Some of our web-based systems are currently not compatible with Internet Explorer and can only run using Firefox or Google Chrome."
"Productivity increased when we implemented Automation Anywhere, but it did not meet the client's expectations regarding the number of human workers it replaced."
"The technical support has been a little slow to respond to our inquiries."
"We have used it with Windows and it has been perfect. But recently, we tried it with Linux and we faced some issues regarding this automation. The auto-recording didn't happen as much as in other operating systems. They need to add more user-friendly automation and templates for that. They don't have many templates for other operating systems."
"Licensing is one area where UiPath could do better and can be more competitive. It is a little expensive. Their bundling of products is a bit confusing. For instance, if we want the UiPath Apps license, it is bundled with Action Center, so you also have to procure the Action Center license. These bundles are not tailored as per our company's requirements. If we reach out to the UiPath partners who deal with the accounts, they usually take your request into consideration and see what best they can do, but it is still not easily customizable."
"The user interface could be better. There have been advancements in UI design and user experience in recent years. UiPath could do a better job of keeping up with these trends."
"When we have to capture some text from our invoices and from our notes and do some manual work, sometimes the tool doesn't extract the data in a precise way."
"I think the only issue we have faced is with the upgrade compatibility."
"UiPath Studio supports three types of workflows: sequence, flowchart, and state machine. Flowchart and state machine are good. Sequences are also good, and they're for linear workflows. However, in a sequence, as we keep on dragging and dropping the reusable components, the size of the screen increases. If we drag and drop the conditional or looping activities on the site, the screen size increases in length and breadth, and it becomes too complex for a developer to navigate between activities."
"Initial deployment is very complex and some integrators aren't well qualified."
"The support team could be more responsive and helpful."
 

Pricing and Cost Advice

"There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can."
"It costs up to $1,200 per license."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"The pricing model can be a bit more flexible."
"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"The price is a little bit high but the support is good."
"My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"The investment is relatively small compared to the potential in qualitative and quantitative benefits that can be achieved."
"Blue Prism definitely has a simpler licensing structure, but I feel like that's almost a shot in the foot at certain points. It also gets kind of deceptive. There's a crossover point at which, if you're scaling up to a high number of bots, UiPath path definitely does come out cheaper. But the initial implementation has a higher cost."
"Right now we only have a couple of Studio licenses and a couple of bots, so we're at about $8,000 USD per year."
"The Community Edition is free for everyone and you get all the features, but there is a limitation on the number of bots. The Enterprise Edition is a bit costly for the advanced features."
"Attended is fairly cheap. Anytime you bring in Orchestrator, that starts to become a little more expensive. I'm a little concerned about all the new SKUs that are coming in and the products associated with them. I am really interested in finding out if someone wanted a full product suite, what kind of money are they looking at annually."
"UiPath is expensive."
"UiPath is too expensive."
"The price and setup costs need to be supported by a strong business case."
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Answers from the Community

WS
May 25, 2022
May 25, 2022
My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. If you have both IBM and UiPath then I would use UiPath for a...
2 out of 6 answers
DR
Nov 3, 2020
My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment?  If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution.  If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems.  I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.
JF
Jul 6, 2021
Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems.  I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.  
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
5%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Automation Anywhere (AA) vs. UiPath and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.