We performed a comparison between Automation Anywhere and UiPath based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received excellent feedback from reviewers. UiPath has an advantage over Automation Anywhere due to its high performance, excellent support, and easy deployment. One area where Automation Anywhere did come out on top was in the Pricing category.
"I like the OCR feature, where we can capture information from PDFs."
"Scheduling helps to generate and send reports without any delay."
"Automation Anywhere has improved my organization by automating many rule-based and nonjudgmental processes in domains like telecommunications, human resources, financial services, and daily or monthly reporting."
"Business analytics provides real-time data that's something other competing companies lack. It uses statistics and graphs to show the performance of the bots which processes are lagging behind and if you need to give priority to certain tasks."
"We are able to create robotic tasks in a short time."
"Having a cloud-based deployment provides more flexibility because we just need an internet connection for connecting the agent into the AA cloud."
"It frees individuals up from mundane tasks so they can concentrate on being more active and creative other things that they need to do."
"It helps to improve and optimize processes. It eliminates some of the manual tasks, so we can save costs."
"The OCR engine is a valuable feature."
"I like the Orchestrator and the AI Center. The AI Center has many pre-trained trained models you can adapt to your requirements."
"It has a really good turnaround time for our operations department to start working on claims, because all the information has already been pulled upfront with the bots. Instead of having to go into an account and request medical records or a certain type of document, it's normally already been pulled on the front-end as soon as the account loads because we run everything through the bots."
"The most valuable feature is the ability to stop the process after it has been started by an individual user."
"Valuable features include the OCR capabilities, to take somewhat structures data and put them into more structured data so that we can do our analysis. Another is screen scraping and, finally, the overall process of integrating it with other applications that we use in our analysis. It has also exceeded our expectations in the fact that it's a lot faster to implement than we thought it would be."
"Is it easy to build automation using UiPath in comparison, to, for example, Blue Prism or Power Automate."
"If we have one place where we can see the end-to-end journey of our automations, then I do not need to manage multiple licenses. I do not need to spend money and expertise hiring multiple people and training them on multiple platforms. Also, when upgrading the systems, if I have a one place where I can manage all my automations at the same time, including UI and background automations, then we can build low-code apps using UiPath Apps. Therefore, I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them."
"The most valuable feature is the UiPath Studio, the graphical coding software, which has high usability and modern appearance."
"Automation Anywhere is easy to use, even if you lack technical skills. People without deep technical expertise can easily develop scenarios."
"From the IQ Bot perspective, frankly speaking, they still have to improve a lot... My expectation from a straight, technical, architectural point of view was that I would be able to create my own algorithm and integrate it. But with IQ Bot, I am not able to integrate anything..."
"We had a few setbacks because of bots getting queued and unable to force delete a task bot which kept persisting in the control room. These features should be included in future releases which will be highly beneficial."
"For future prospects, this tool should 80 percent deal with neural networks, deep learning, and artificial intelligence and that has to be integrated a lot. As these are future skills, these integrations will help us take the tool to take to the next level."
"We had a major issue when it came to single sign-on. We couldn't get it working. There was a bug in Automation Anywhere that eventually got solved just a few weeks back. However, we have not implemented it. We have had hiccups with the single sign-on, but otherwise it was a smooth setup. We are not using single sign-on because of this bug."
"They are already working on this: The boom of generative AI, the next-gen technologies, including advanced AI and ML technologies, are in the roadmap. I would like to see more and more AI integration and a bit more analytics. That would be great."
"With the user interface, a lot of the parts of it I really like, but there are some things that could be made a little simpler. A little less clicking around here and dragging over there to use."
"We would like Automation Anywhere to have a way to run a capacity check on machines and show us what is available."
"One improvement that could be made is in terms of keeping the documentation updated. Some of the online documentation is outdated. Because things are always changing, it is understandable that information becomes outdated pretty quickly, but sometimes, when you want to go use something, deploy something, or troubleshoot something, the documentation says, "Do this," but what it says to do no longer exists."
"When we have to capture some text from our invoices and from our notes and do some manual work, sometimes the tool doesn't extract the data in a precise way."
"I would like more script access to the flow of activity, so we can try to see a text version of what we have in the user interface."
"Support maintenance is an improvement area. I understand that UiPath Academy is there to help users understand it better, but it would be better if the support and community were faster in responding to what is requested by clients. Sometimes, it takes quite some time, so a faster response when clients need something would be better."
"You can't get the response that you want until the people in the field decide that they want to change and adopt it. That will be the challenge. Managing the change is huge for us. It's always an obstacle. It's not that, can you automate something, it's more of a question of, internally, will they let you automate something?"
"It would be helpful if they made the Document Understanding modules a little more user-friendly. There is a learning curve for using it correctly."
"While I like the Academy a lot, it could maybe go deeper into some of the topics."
"There is not an out-of-the-box way to configure granularly."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. Automation Anywhere (AA) is rated 8.4, while UiPath is rated 8.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Automation Anywhere (AA) is most compared with Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA), Tricentis Tosca and Pega Robotic Process Automation, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Robocorp, Pega Robotic Process Automation and Tungsten RPA. See our Automation Anywhere (AA) vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment?
If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution.
If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems.
I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.
RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Every day a new platform is being introduced. You should check whether you want to automate the simple process(es), that does not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source needs to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to solve the issue of the requester autonomously.
Can you start really small, through a consumption model, or implement the full-blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.
How are the processes implemented, how much can be done drag&drop and how much needs complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available? Does it include ETL, AI/ML, API, or OCR as standard, optional or integrated with as part of the platform?
Many technical and business factors come into play and should be reviewed before even looking at a platform.
If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations.
You don't need anything else to use besides UiPath.
The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath.
Good luck!
Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems.
I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.