We performed a comparison between Auth0, Keeper, and Okta Workforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It is easily connected and easy to put our app in single sign-on."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It supports identity federation, FSO and multi-tenancy."
"It has a lot of customization and out-of-the-box features."
"The most valuable feature of the product is scalability."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"Keeper was user-friendly."
"Possibility to login using the fingerprint sensor on Android/iPhone."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"It is nice to be able to use my Touch ID and have access to all my passwords in one place."
"Chrome extension and app."
"The generator of complex passwords keeps me safe from being hacked."
"It has a double authentication factor increasing the security level."
"It's easy to use and straightforward."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"The solution can scale very well."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"Stability-wise, I rate the solution a ten out of ten."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"The price modelling is a bit confusing on the site and can be costly."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The product support for multi-tenancy could be improved."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"This is a costly solution and the price of it should be reduced."
"The Management API could be improved so it's easier to get user information."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"Maybe a sort of category organizer to help with organizing passwords for different things, such as banking, medical, shopping, and school."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"Needs to improve KeeperFill on iOS."
"I would add a category for personal documents or photos of ID cards."
"The stability of the solution can be improved."
"Okta Workforce Identity can improve by having more features in governance."
"You can't hide the device when you're checking logs."
"We experienced some technical glitches that need to be resolved."
"It is challenging to obtain a comprehensive backup."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
