Executive SummaryUpdated on Jul 31, 2025
monday.com and Bitrix24 compete in the project management software category. Based on feature richness, flexibility, and ROI, monday.com seems to have the upper hand due to its advanced automation capabilities and comprehensive support, while Bitrix24 excels in cost-effectiveness and robust CRM functionalities.
Features: monday.com offers comprehensive project management, allowing customization tailored to specific project needs and strong automation capabilities to streamline workflows. Bitrix24 provides robust CRM functionalities, collaboration features, and task management. It stands out with affordable pricing and diverse project organization options.
Room for Improvement: monday.com can enhance automation complexity and offer more efficient user interface design, as notifications can be overwhelming. Bitrix24 users suggest the need for improved user experience and workflow interactions, as well as better integration capabilities. Navigation and responsiveness are areas where Bitrix24 can also improve.
Ease of Deployment and Customer Service: monday.com is praised for its ease of deployment on public cloud systems, with technical support deemed responsive and dependable. Bitrix24 is versatile in deployment, offering both public cloud and on-premises use, but may challenge non-technical users. While its customer service is good, it could offer more personalized support.
Pricing and ROI: monday.com’s pricing reflects its deep feature set tailored for enterprise needs, with organizations noting significant ROI through productivity and process improvements despite higher costs. Bitrix24 is recognized for affordability, offering a wide range of features at a lower cost, appealing to budget-conscious businesses. monday.com delivers higher value through advanced features, while Bitrix24 is optimal for cost-effectiveness and CRM capabilities.
To learn more, read our detailed
Bitrix24 vs. monday.com for Enterprise Report (Updated: July 2025).
