We performed a comparison between Atera and Ivanti Patch for Linux, UNIX, Mac based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."Pricing is definitely my favorite part of it. It is also extremely easy to use."
"I would say it's the number one tool for all ITMS."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."
"The most valuable features of this solution are automatic batch matching and unattended support access."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"The solution is easy to implement."
"The website development section is the most valuable feature of the solution."
"Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date."
"The tool is a stable product."
"The billing module has a standard layout which is too limited for my needs."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"The solution is scalable. However, in the past, we did have some issues."
"Having more freedom to perform identity access management would be great."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"There is definitely room for improvement with its automation capabilities."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"The tool needs to improve its visual system."
"The better way to improve the solution is by working on an area where it lacks, which includes the migration part."
"The solution can be quite expensive, compared to other options on the market."
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Atera is ranked 10th in Patch Management while Ivanti Patch for Linux, UNIX, Mac is ranked 15th in Patch Management with 4 reviews. Atera is rated 9.2, while Ivanti Patch for Linux, UNIX, Mac is rated 9.0. The top reviewer of Atera writes "Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location". On the other hand, the top reviewer of Ivanti Patch for Linux, UNIX, Mac writes "With good website development capabilities, the solution also provides exceptional stability". Atera is most compared with NinjaOne, Datto Remote Monitoring and Management, N-able N-central, Microsoft Configuration Manager and SuperOps.ai, whereas Ivanti Patch for Linux, UNIX, Mac is most compared with Ivanti Security Controls.
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