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Atera vs Cisco Secure Network Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
6.7
Cisco Secure Network Analytics improves visibility and detection, aiding IT collaboration; value varies by environment and enhances security posture.
 

Customer Service

Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
6.1
Cisco Secure Network Analytics receives praise for its knowledgeable international support, despite occasional challenges with local expertise.
There is a lack of adequate local support from the Indian side.
Group Head at Stpi
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
CEO at BRIGHT-i SYSTEMS LIMITED
 

Scalability Issues

Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
6.3
Cisco Secure Network Analytics scales well for enterprises, though high costs and outdated hardware can limit effectiveness.
The scope of the load balancing work was a team effort where we used three tools for load balancing.
Senior Developer at Atlas Laboratory
 

Stability Issues

Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
8.3
Cisco Secure Network Analytics is praised for stability, minimal downtime, and reliability despite initial setup challenges and infrastructure complexity.
Cisco products are incredibly stable, boasting a 200% stability.
Group Head at Stpi
Once resolved, the system works well, and overall I think it's good.
CEO at BRIGHT-i SYSTEMS LIMITED
 

Room For Improvement

Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
Cisco Secure Network Analytics needs better integration, user interface, AI features, and simplified setup with improved training and database management.
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Group Head at Stpi
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
CEO at BRIGHT-i SYSTEMS LIMITED
 

Setup Cost

Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
Cisco Secure Network Analytics is costly with complex licensing, though valued for features; pricing strategy adjustments are suggested.
Cisco solutions are considered to be very expensive.
Group Head at Stpi
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
CEO at BRIGHT-i SYSTEMS LIMITED
 

Valuable Features

Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
Cisco Secure Network Analytics offers comprehensive visibility and enhanced threat detection, improving security and reducing investigation times effectively.
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
Atera's automation capabilities stand out because we can create new users and customers efficiently.
Owner at Sytex Ltd.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Group Head at Stpi
Every solution is gradually integrated with AI, and Cisco has already implemented AI building features in their solution.
CEO at BRIGHT-i SYSTEMS LIMITED
The best feature of Cisco Secure Network Analytics is its reliability, which I find to be the one that gets used the most.
Senior Developer at Atlas Laboratory
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
39th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), IT Infrastructure Monitoring (42nd), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (22nd), Agentic Automation (10th), Autonomous Endpoint Management (7th)
Cisco Secure Network Analytics
Ranking in Network Monitoring Software
33rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
62
Ranking in other categories
Network Traffic Analysis (NTA) (5th), Network Detection and Response (NDR) (6th), Cisco Security Portfolio (8th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of Cisco Secure Network Analytics is 0.9%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Secure Network Analytics0.9%
Atera0.6%
Other98.5%
Network Monitoring Software
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Muhammad Harun-Owr-Roshid - PeerSpot reviewer
CEO at BRIGHT-i SYSTEMS LIMITED
Have streamlined network visibility and troubleshooting while seeing benefits from AI integration
In terms of improvements for Cisco Secure Network Analytics, from the implementation point of view, now that AI is in use, some other features need to be upgraded considering AI solutions. Proper management of the database is also important; it should be centralized for easier data collection from a single database. When precise manual analysis is needed, it's sometimes difficult, so having a centralized database will allow network admins to find actual scenarios more effectively, especially since some information may not be visible on the GUI. Cisco should upgrade their hardware part to run the database, because sometimes it cannot handle the load while all features are running in the network. The database management should indeed be centralized because while AI runs behind the systems, central management is essential. For example, in a network with 100 Cisco switches, a few routers, firewalls, and access points, all data generated should be preserved in a central database. This approach simplifies management and analysis for troubleshooting, as GUI interfaces may not always provide visible information. Centralizing the database will allow for better understanding of which information is preserved for each specific device.
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise52
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What is your experience regarding pricing and costs for Cisco Stealthwatch?
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions. However, ...
What needs improvement with Cisco Stealthwatch?
Several features often look very promising during evaluation or implementation but end up being used only lightly in day-to-day operations. Advanced reporting and scheduled compliance reports look ...
What is your primary use case for Cisco Stealthwatch?
My main use case for Cisco Secure Network Analytics has been network visibility and anomaly-based threat detection within the enterprise environment. In security operations and VAPT-related activit...
 

Also Known As

No data available
Cisco Stealthwatch, Cisco Stealthwatch Enterprise, Lancope StealthWatch
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Edge Web Hosting, Telenor Norway, Ivy Tech Community College of Indiana, Webster Financial Corporation, Westinghouse Electric, VMware, TIAA-CREF
Find out what your peers are saying about Atera vs. Cisco Secure Network Analytics and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.