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Atera vs Cisco DNA Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Atera boosts efficiency and cuts costs with remote management, software integration, fixed pricing, and automation, enhancing business value.
Sentiment score
5.4
Cisco DNA Center offers ROI through time savings despite its cost with a user rating of 4/5 to 7/10.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Sr. Director, Business Development & Sales Operations at connect professional services
 

Customer Service

Sentiment score
8.5
Atera's support team offers quick resolution, accessible help, valued security measures, and improves through user feedback.
Sentiment score
6.2
Cisco DNA Center support is generally well-received, though some users encounter delays and desire better documentation and consistency.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
Sr. Director, Business Development & Sales Operations at connect professional services
The support for Cisco DNA Center is good.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Scalability Issues

Sentiment score
7.8
Atera is scalable for small to large companies, with intuitive setup and robust API integration, ideal for growth.
Sentiment score
7.6
Cisco DNA Center offers scalable network management with effective expansion, despite limited IPv6 support and high licensing costs.
From my experience, we can easily manage numerous devices.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
The solution is designed for large enterprise companies.
Sr. Director, Business Development & Sales Operations at connect professional services
 

Stability Issues

Sentiment score
8.2
Atera is highly stable and reliable, with minor issues quickly addressed and regular updates enhancing functionality.
Sentiment score
7.5
Cisco DNA Center is generally stable, with users praising its reliability despite minor bugs and stability challenges.
When we communicate problems, they solve them effectively.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Room For Improvement

Atera needs improved integration, support, and customization across identity management, mobile, network monitoring, and technician control features.
Cisco DNA Center needs better integration, pricing, UI, stability, deployment, reporting, training, and troubleshooting for improved usability.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
Sr. Director, Business Development & Sales Operations at connect professional services
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Setup Cost

Atera's pricing model offers cost-effective scalability and predictability, with unlimited devices and savings compared to competitors, ideal for enterprises.
Cisco DNA Center's high costs and licensing requirements can deter smaller businesses, appealing mainly to large enterprises.
 

Valuable Features

Atera provides robust remote access, automation, and monitoring tools, enhancing productivity and user satisfaction with its intuitive interface.
Cisco DNA Center provides analytics, centralized management, and enhanced security with automation, real-time monitoring, and AI-driven network insights.
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
The most valuable features include AI-driven insights which make troubleshooting much easier.
Sr. Director, Business Development & Sales Operations at connect professional services
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
33rd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (17th), Agentic Automation (7th)
Cisco DNA Center
Ranking in Network Monitoring Software
18th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
43
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.4%, down from 0.4% compared to the previous year. The mindshare of Cisco DNA Center is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Cisco DNA Center1.0%
Atera0.4%
Other98.6%
Network Monitoring Software
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
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Top Industries

By visitors reading reviews
Educational Organization
12%
Performing Arts
8%
Comms Service Provider
7%
Computer Software Company
7%
Manufacturing Company
13%
Computer Software Company
10%
Government
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days. I am using it in a huge factory in Turkey, and sometimes I need to see what occ...
 

Also Known As

No data available
DNA Center
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Information Not Available
Find out what your peers are saying about Atera vs. Cisco DNA Center and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.