Astound Managed SD-WAN vs Secureworks Taegis ManagedXDR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Astound Managed SD-WAN and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Security Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Astound Managed SD-WAN vs. Secureworks Taegis ManagedXDR Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well.""Astound is adequate, sufficient, and gives us room to grow."

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"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered.""The initial setup was very straight forward.""The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you.""The solution definitely made us way more aware of the possibilities out there.""This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable.""The pricing is flexible.""There are some patent pending detectors within the platform that provides a lot of value.""We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."

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Cons
"As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it."""As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."

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"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured.""Secureworks Taegis ManagedXDR's query language and stability need improvement.""The deployment could definitely be improved.""Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions.""The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black.""It would be nice if the solution were a little more affordable.""In terms of ROI, I'd be surprised if there is any investment return on the SIM.""The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."

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Pricing and Cost Advice
  • "Financially, it was a big jump. We went from just shy of a couple of hundred bucks a month to close to $1,200. It's an expense that, although it's significantly higher than what we were paying, is worth it."
  • More Astound Managed SD-WAN Pricing and Cost Advice →

  • "Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
  • "The Red Cloak agent is free."
  • "The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
  • "The pricing of Dell Secureworks is very reasonable."
  • "Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
  • "The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
  • "It is expensive but there is no better product than this."
  • More Secureworks Taegis ManagedXDR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well.
    Top Answer:I shared what our needs were with my sales agent. He then provided multiple solutions with a direct fiber line or business shared line and products to support that. He essentially designed a package… more »
    Top Answer:If, to use a less-than-desirable vernacular, there were an "idiot-proof" mode, that would be helpful. It might be something like "the paperclip guy" in Microsoft Word. When you don't know how to do… more »
    Top Answer:The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that… more »
    Top Answer:It is worth the money. It is expensive but there is no better product than this.
    Top Answer:The tool’s dashboard could be more user-friendly.
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    10.0
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    Comparisons
    Also Known As
    RCN Business Managed Security
    Secureworks Red Cloak Managed Detection and Response, Dell Secureworks
    Learn More
    Overview

    Our solutions are delivered along our secure network infrastructure.

    We take a consultative approach by first understanding your distinctive needs and deliver a unique solution designed especially for you.

    24/7 U.S.-based support.

    Secureworks Taegis ManagedXDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.

    Secureworks Taegis ManagedXDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.

    Secureworks Taegis ManagedXDR Features

    Secureworks Taegis ManagedXDR has many valuable key features. Some of the most useful ones include:

    • 24/7 service
    • Live chat with experts
    • Interface for collaborative investigation
    • Use of prioritization and threat triage
    • Use of investigation and validation
    • Use of executed containment
    • Use of threat engagement manager 
    • Full access to Taegis advanced analytics
    • Supports cloud, network, and endpoint
    • Supports AWS, Azure, O365
    • Use of applied threat intelligence
    • Use of remote incident response services
    • CTU's global threat hunting and research is ongoing
    • Use of response action execution
    • Access to monthly targeted threat hunting
    • Support provided for integration of third-party data source technologies to ensure coverage across your environment

    Secureworks Taegis ManagedXDR Benefits

    There are many benefits to implementing Secureworks Taegis ManagedXDR. Some of the biggest advantages the solution offers include:

    • Improve threat detection and response time: Users have access to Secureworks Taegis ManagedXDR’s team of experts, who research and respond to threats on their behalf 24/7. This solution can cut dwell times from the industry average of 111 days to minutes and hours.

    • Industry leader on your side: To safeguard you around the clock, Secureworks Taegis ManagedXDR’s security professionals are supported by 20+ years of security experience and insights from 1,400+ annual IR engagements and their extensive threat research.

    • Reduce cost and operational burden: Save money (413% ROI, according to a Forrester Consulting TEI research) while relieving your employees of the strain and allowing them to focus on strategic projects.

    Reviews from Real Users

    Secureworks Taegis ManagedXDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.

    A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”

    Sample Customers
    Information Not Available
    RICOH, Owens and Minor
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company56%
    Comms Service Provider33%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm10%
    Manufacturing Company8%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business36%
    Midsize Enterprise36%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise54%
    Buyer's Guide
    Astound Managed SD-WAN vs. Secureworks Taegis ManagedXDR
    March 2024
    Find out what your peers are saying about Astound Managed SD-WAN vs. Secureworks Taegis ManagedXDR and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Astound Managed SD-WAN is ranked 9th in Managed Security Services with 2 reviews while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 14 reviews. Astound Managed SD-WAN is rated 10.0, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of Astound Managed SD-WAN writes "Helps us increase network performance, provides speed for streaming audio and video, and gives us room to grow". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". Astound Managed SD-WAN is most compared with , whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Sophos MDR and Trend Micro Managed XDR. See our Astound Managed SD-WAN vs. Secureworks Taegis ManagedXDR report.

    See our list of best Managed Security Services vendors.

    We monitor all Managed Security Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.