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Aspect Unified IP vs NEC UNIVERGE UC&C Contact Center comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aspect Unified IP
Ranking in Contact Center Infrastructure
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (11th), IVR Systems (14th)
NEC UNIVERGE UC&C Contact C...
Ranking in Contact Center Infrastructure
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Contact Center Infrastructure category, the mindshare of Aspect Unified IP is 2.6%, down from 3.1% compared to the previous year. The mindshare of NEC UNIVERGE UC&C Contact Center is 3.3%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Contact Center Infrastructure
 

Also Known As

Unified IP
UNIVERGE UC&C Contact Center
 

Overview

 

Sample Customers

Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Nippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network