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ARIS BPA vs MEGA HOPEX vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.5%, down from 9.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of MEGA HOPEX is 3.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
ARIS BPA7.5%
MEGA HOPEX3.2%
iGrafx Process360 Live Platform1.4%
Other87.9%
Business Process Design
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
JorgeValdez - PeerSpot reviewer
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has come up with a web portal that makes it easy to model and show to clients."
"​The matrix model makes building relations easier.​"
"The most valuable features are business process modeling and reporting."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"The tool has good navigation."
"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."
"ARIS Reporting – Helps download valuable content from the tool in multiple formats."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution is very stable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It has simplified compliance with regulations and company standards."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"We found the technical support to be helpful."
"Provides a valuable BPMN feature."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution itself was easy to use."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"An advantage is its accessibility."
"It is very interactive."
"We use the portfolio management feature heavily."
"The strength of MEGA HOPEX lies in its ability to customize the metamodel."
"It's excellent for supporting decision-making."
 

Cons

"The model graphics can be exported in PDF, but the model is too small to read."
"They should make improvements as per customer requirements."
"There should be a more intuitive tool when creating reports."
"The user interface could be more intuitive and better designed."
"Improvement should be made as per customer requirements."
"I find it difficult to access the database as I want with direct querying."
"Since this is a design tool, seamless interface to make the process flows executable."
"ARIS BPA needs to be more accurate when generating documents."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The price could be more competitive."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It can be more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"With iGrafx, the implementation and the licensing were pretty complex."
"I would love to see a template and shapes for customer journey mapping."
"There could be continuous AI enhancements for the platform."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"There is still room for improvement in MEGA HOPEX in my field of work. Some aspects are not working efficiently."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"The initial setup can be quite complex at first."
"I would like to see more regular updates released."
 

Pricing and Cost Advice

"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."
"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
"In terms of pricing, it would be nice if it were more affordable."
"ARIS is quite expensive."
"The price could be better."
"​It is on the higher side."
"The product is expensive."
"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"It is very expensive."
"The product has a high cost."
"The pricing depends on the number of licenses purchased."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"MEGA HOPEX's licensing costs are yearly."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
11%
Government
9%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Non Profit
6%
Financial Services Firm
20%
Government
9%
Computer Software Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise47
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I ne...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. ...
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be ...
 

Also Known As

ARIS, ARIS BPM
No data available
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Multinational Bank
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design. Updated: August 2025.
866,286 professionals have used our research since 2012.