We compared LeanIX and Ardoq based on our user's reviews in 4 parameters. After reading all of the collected data, you can find our conclusion below.
Users find LeanIX to be more cost-effective, with a straightforward setup process and flexible licensing options. They appreciate its robust reporting capabilities and integrations, however, they desire a more intuitive user interface and better integration with third-party tools. Users value Ardoq's flexible data modeling and collaborative features yet seek better integration with other software applications and more customizable reporting options. Ardoq's excellent customer support is consistently praised, while LeanIX's customer service is also commended for its responsiveness and expertise. LeanIX excels in pricing transparency and support, while Ardoq stands out in flexibility and collaboration.
Features: LeanIX stands out for its robust reporting capabilities, customizable data structures, and integrations with other tools, providing detailed insights and improving efficiency. Ardoq offers flexibility in data modeling, collaboration features, and an intuitive interface for non-technical users.
Pricing and ROI: LeanIX offers a cost-effective setup process with transparent pricing and flexible licensing options. Users appreciate the value they receive from the pricing structure and the support provided by the team. Ardoq also offers competitive pricing with reasonable setup costs and flexible licensing options. LeanIX excels in identifying redundant systems, resource allocation, and streamlining processes, leading to substantial efficiency and cost savings. Ardoq focuses on an intuitive interface, customizable features, and workflow streamlining, contributing positively to organizational success.
Room for Improvement: LeanIX users have mentioned the need for a more intuitive user interface, better integration with third-party tools, improved reporting capabilities, faster performance, and fewer glitches. Ardoq users are seeking better software integration, customizable reporting options, enhanced training resources, and improved customer support responsiveness.
Deployment and Customer Support: LeanIX has a user-friendly, quick setup process that can be completed by a small team in approximately three days. Ardoq has a more complex setup that can be challenging, with options for specific cloud deployment models such as AWS and Azure. LeanIX excels in providing exceptional technical assistance and fostering collaborative engagement between departments, featuring dedicated success managers. Ardoq, on the other hand, offers efficient internal support and extended paid assistance options, earning praise from customers.
The summary above is based on 14 interviews we conducted recently with LeanIX and Ardoq users. To access the review's full transcripts, download our report.
"I like LeanIX's ease of use in general."
"Interfaces well with downstream systems of data."
"Among the most valuable features are the easy-to-use interface and the ability to get quick results... Many tools that I have seen are great for technical people and for giving technical and business information as well, but they're not as friendly and easy as LeanIX... It works well for both technical and business users. It provides a good combination, enabling you to quickly put valuable information in for both technical and non-technical people and derive results."
"The usability is very high. It almost looks like a Facebook for Enterprise architecture, it's pretty nice. It's HTML5 based. The repository is very easy. It has 10 different ways of sorting the objects you have in your architecture repository. Maintaining new data or to add data to your repository is very easy."
"One of the product's most valuable features is its ability to configure hardware devices."
"LeanIX has a great application information architecture."
"Ease of use is the most valuable feature. From an enterprise architecture perspective, it's not too cumbersome with too many functionalities, yet it has a lot of attributes for the content it covers."
"We've been able to develop some nice looking reports, and the dashboard's capability to map is very easy compared to Enterprise Architect."
"The training environment wasn't very intuitive, but maybe with more use, it will get better."
"Scalability as a standalone system is good, given the information that has been described inside Ardoq. But not the scalability as a third-party system or with integration with other systems. Because in this direction, the scalability is about zero for Ardoq."
"The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution."
"The initial setup has room for improvement."
"They're probably positioned pretty well. I hope that they would not focus that much on the business architecture, and they would focus more on the overall cloud strategy and how we can leverage multi-cloud and transition back and forth from other cloud providers. With a lot of current vendors, you get locked in with one cloud, and then you try to migrate to someone else, and it becomes very problematic. What they need to do is to look at the overall data strategy, and they probably need to amplify their data strategy, especially around multi-cloud."
"They could include a combination of LeanIX and some modeling extensions."
"It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct."
"The modeling could be improved."
"It's hard to predict the pricing of the system."
"The solution needs to incorporate a data patch tool that moves within and irons data."
Ardoq is ranked 12th in Enterprise Architecture Management with 2 reviews while LeanIX is ranked 1st in Enterprise Architecture Management with 16 reviews. Ardoq is rated 7.6, while LeanIX is rated 8.6. The top reviewer of Ardoq writes "Provides stable performance and scalability but not intuitive for data modeling". On the other hand, the top reviewer of LeanIX writes "Streamlines the process of identifying apps nearing end-of-life or requiring retirement and facilitates informed decisions about app retention". Ardoq is most compared with Sparx Systems Enterprise Architect, BiZZdesign HoriZZon, MEGA HOPEX, ADOIT and erwin Data Modeler by Quest, whereas LeanIX is most compared with ServiceNow, Sparx Systems Enterprise Architect, MEGA HOPEX, ADOIT and Alfabet Enterprise Architecture Management. See our Ardoq vs. LeanIX report.
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