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ArcSight Logger vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
22nd
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (19th), User Entity Behavior Analytics (UEBA) (10th)
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The most valuable feature is the search capability, which is simple to use."
"The solution provides information about the risk factors."
"The machine learning is a good feature."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"We haven't had any crashes or bugs. It is stable."
"ArcSight provides the basic information that we want."
"It provides in-depth information on business activities once we log into the system."
"The solution could be improved by including XDR, remediation and Sandbox."
"The reports that you can run are really nice."
"The reporting is great. Everything you need is in the report for you already."
"We haven't had any stability issues."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"ManageEngine Log360 is not difficult to deploy."
"The Sharecon feature is the most valuable."
"The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities."
 

Cons

"The solution must provide readymade connectors for different applications."
"The console in older versions is not user-friendly."
"We have had problems with archiving."
"The platform is quite expensive. They should reduce its cost."
"In the next release, I want to see more intelligence."
"It would be better if the product is cheaper."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits."
"The matter of the data retention needs to be addressed."
"Most times log sheets are not assigned well."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"It takes a little bit of time for Log360 to actually learn your environment."
"It is not expensive compared to other solutions."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The pricing is quite harsh."
"ArcSight is an expensive solution."
"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"There is a cost for each feature used."
"ManageEngine Log360 is expensive compared to other products."
"Affordable pricing is provided by the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about ArcSight Logger vs. ManageEngine Log360 and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.