

ArcSight Logger and ManageEngine Log360 compete in log management solutions. ManageEngine Log360 appears to have an upper hand due to its feature-rich solution, offering more comprehensive logging capabilities than ArcSight Logger.
Features: ArcSight Logger is recognized for advanced search capabilities, integration ease, and dynamic rule creation. ManageEngine Log360 provides real-time incident management, detailed reports, and seamless IT management tool integration. It offers a comprehensive security posture, which users find valuable.
Room for Improvement: ArcSight Logger users suggest enhancements in reporting, dashboard functionalities, and user-friendly interfaces. ManageEngine Log360 users recommend optimization under heavy data loads, better alerting mechanisms, and improved backend performance. These suggestions highlight areas where each product could refine its offerings.
Ease of Deployment and Customer Service: ArcSight Logger is noted for straightforward deployment and reliable support. ManageEngine Log360 has an intuitive setup with comprehensive documentation, though some experience longer configuration times. Users value personalized support from ManageEngine Log360.
Pricing and ROI: ArcSight Logger presents competitive pricing, attracting price-conscious buyers, though some users note ROI limitations due to fewer advanced features. ManageEngine Log360, despite higher upfront costs, is viewed as providing better ROI with continuous updates and extensive features, making it favorable for long-term investment.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
We provide pre-implementation, implementation, and post-implementation support.
I would rate their technical support as nine out of ten.
The support provided by ManageEngine Log360 is fantastic.
We backed up the database and completed the recovery with the application, proving it is reliable for disaster recovery.
Splunk does much more than SIEM, including log analysis, user behavior analysis, threat intelligence, and customer behavior analysis.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The price is suitable from a perspective of different pricing options.
ArcSight Logger installs on very minimal resources with very few requirements
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
| Product | Mindshare (%) |
|---|---|
| ManageEngine Log360 | 1.3% |
| ArcSight Logger | 0.9% |
| Other | 97.8% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
ArcSight Logger effectively manages vast log data volumes, streamlining complex query execution and data compression while supporting various devices to meet compliance needs.
ArcSight Logger, known for scalability, simplifies handling extensive log data and executes complex queries swiftly. Its data compression features, coupled with versatile device support, allow for smooth security analytics and log collection. Users appreciate its real-time network insights and intuitive interface. However, improvements are needed in indexing speed, user navigation simplification, enhanced system integration, advanced analytics, and comprehensive threat management. Companies leverage ArcSight Logger for on-premises log management, vital for IT asset event monitoring and compliance within telecom and enterprise sectors.
What are the key features?In industries like telecom and enterprise, ArcSight Logger facilitates on-premises deployments to manage logs, process queries, and integrate with security tools, essential for incident response. It aids in retaining logs, monitoring Windows events, overseeing communications, and is employed in fraud prevention and security monitoring involving syslog servers.
ManageEngine Log360 offers comprehensive log management and security alerting, integrating advanced analytics for threat detection and compliance reporting. Scalable for on-premise and hybrid deployments, it facilitates incident response with seamless system integration and user-friendly monitoring.
ManageEngine Log360 enhances visibility across IT infrastructures by aggregating logs from Active Directory, file servers, and network devices, aiding in security incident detection with User Behavior Analytics and threat identification tools. Its modular approach supports compliance in vital sectors such as aerospace, contributing significantly to centralized monitoring and anomaly detection. By reducing manual log examination, Log360 aligns with both security and operational goals across diverse environments, though areas like integration with Active Directory and interface improvements are avenues for advancement. Streamlining data retention and expanding automation are priorities for its evolution, ensuring effective incident management with reduced administrative burdens.
What are the key features of ManageEngine Log360?In sectors like aerospace, Log360 supports compliance demands by integrating log management for enhanced security and regulatory reporting. Its adaptability to on-premises and hybrid structures makes it valuable for technology-driven environments, where security and efficiency are paramount.
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