ArcSight Logger vs ManageEngine Log360 comparison

OpenText and ManageEngine are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while ManageEngine is ranked #21 with an average rating of 7.3. OpenText holds a 0.8% mindshare in Log Management, compared to ManageEngine’s 1.1% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 69% of ManageEngine users who would recommend it.

ArcSight Logger

Read 31 ArcSight Logger reviews

1,469 Views
1,332 Comparison Views

80% willing to recommend

ManageEngine Log360

Read 16 ManageEngine Log360 reviews

2,170 Views
1,557 Comparison Views

69% willing to recommend

ArcSight Logger

ManageEngine Log360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and ManageEngine Log360 compete in log management solutions. ManageEngine Log360 appears to have an upper hand due to its feature-rich solution, offering more comprehensive logging capabilities than ArcSight Logger.

Features: ArcSight Logger is recognized for advanced search capabilities, integration ease, and dynamic rule creation. ManageEngine Log360 provides real-time incident management, detailed reports, and seamless IT management tool integration. It offers a comprehensive security posture, which users find valuable.

Room for Improvement: ArcSight Logger users suggest enhancements in reporting, dashboard functionalities, and user-friendly interfaces. ManageEngine Log360 users recommend optimization under heavy data loads, better alerting mechanisms, and improved backend performance. These suggestions highlight areas where each product could refine its offerings.

Ease of Deployment and Customer Service: ArcSight Logger is noted for straightforward deployment and reliable support. ManageEngine Log360 has an intuitive setup with comprehensive documentation, though some experience longer configuration times. Users value personalized support from ManageEngine Log360.

Pricing and ROI: ArcSight Logger presents competitive pricing, attracting price-conscious buyers, though some users note ROI limitations due to fewer advanced features. ManageEngine Log360, despite higher upfront costs, is viewed as providing better ROI with continuous updates and extensive features, making it favorable for long-term investment.

To learn more, read our detailed ArcSight Logger vs. ManageEngine Log360 Report (Updated: April 2025).

Buyer's Guide

ArcSight Logger vs. ManageEngine Log360

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine Log360

Ranking in Log Management

21st

Average Rating

7.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (10th)

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Julio Cesar De Faria Junior

IT Security Admin at MeedBr

Real-time security management with potential for enhanced training materials

I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"The technical support team is good...It is a scalable solution."

"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."

"The solution provides information about the risk factors."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"ArcSight provides the basic information that we want."

More ArcSight Logger pros

"The reports that you can run are really nice."

"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."

"The reporting is great. Everything you need is in the report for you already."

"The most valuable features for us are the application logs monitoring and the dashboard, which provides a single-pane view of all the ongoing activities."

"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."

"ManageEngine Log360 is not difficult to deploy."

"We haven't had any stability issues."

"My main objective for using ManageEngine Log360 is its powerful and real-time capabilities for managing security and other tasks efficiently."

More ManageEngine Log360 pros

Cons

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

"It would be better if the product is cheaper."

"We have had problems with archiving."

"ArcSight has been sold two or three times, and the quality has decreased."

"I would like to see better scheduling in the next release of this solution."

"The initial setup was a little bit complex."

More ArcSight Logger cons

"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."

"It is not expensive compared to other solutions."

"The solution lacks some features when compared to other products."

"The support needs improvement."

"Their technical support should be improved."

"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."

"Most times log sheets are not assigned well."

"It takes a little bit of time for Log360 to actually learn your environment."

More ManageEngine Log360 cons

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."

"We have a lifetime license, so we don't pay a monthly fee."

"ArcSight is an expensive solution."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"The pricing is quite harsh."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"There is a cost for each feature used."

"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."

"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."

"ManageEngine Log360 is expensive compared to other products."

"Affordable pricing is provided by the solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

17%

Government

Educational Organization

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

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What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

See all answers

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

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What do you like most about ManageEngine Log360?

The product is very user-friendly.

See all answers

What is your experience regarding pricing and costs for ManageEngine Log360?

The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.

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What needs improvement with ManageEngine Log360?

While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.

See all answers

Comparisons

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Compared 35% of the time

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Compared 8% of the time

Wazuh vs ArcSight Logger

Compared 8% of the time

Grafana Loki vs ArcSight Logger

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ManageEngine EventLog Analyzer vs ManageEngine Log360

Compared 22% of the time

Wazuh vs ManageEngine Log360

Compared 16% of the time

Splunk Enterprise Security vs ManageEngine Log360

Compared 14% of the time

Microsoft Sentinel vs ManageEngine Log360

Compared 8% of the time

Fortinet FortiSIEM vs ManageEngine Log360

Compared 5% of the time

More ManageEngine Log360 Competitors

Product Reports

Buyer's Guide

ArcSight Logger

April 2025

Download ArcSight Logger product report

Buyer's Guide

ManageEngine Log360

April 2025

Download ManageEngine Log360 product report

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

No data available

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.

ManageEngine

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation

Buyer's Guide

ArcSight Logger vs. ManageEngine Log360

April 2025

Free Report: ArcSight Logger vs. ManageEngine Log360

Find out what your peers are saying about ArcSight Logger vs. ManageEngine Log360 and other solutions. Updated: April 2025.

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