ArcSight Logger vs Graylog comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Graylog are prominent competitors in the log management solutions market. ArcSight Logger tends to have an advantage with its strong security features, while Graylog is noted for its user-friendly architecture and flexibility.

Features: ArcSight Logger stands out for its robust compliance and security features, reliable threat detection, and data integrity. These attributes make it suitable for enterprises facing strict regulatory demands. On the other hand, Graylog is known for its ease of customization, integration capabilities, and user-friendly interface, which appeals to organizations seeking agile, adaptable solutions.

Room for Improvement: ArcSight Logger could improve its integration options, streamline its processes, and enhance its user interface for better adaptability. Graylog needs more comprehensive documentation, improved troubleshooting capabilities, and enhanced user support to streamline operations.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for a structured deployment process but may lack flexibility during implementation. Its customer service is reliable but may not be flexible enough for all users. Graylog offers an easy and simple deployment process, leading to faster setup but needs improvement in response times and detailed customer support.

Pricing and ROI: ArcSight Logger's initial setup cost is high, but users justify this with its strong ROI supported by its extensive feature set. Graylog offers a cost-effective solution, being particularly appealing with its open-source option, though users sometimes note a longer timeline for ROI realization as they configure it to their specific requirements.

To learn more, read our detailed ArcSight Logger vs. Graylog Report (Updated: April 2025).

ArcSight Logger vs. Graylog

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

31st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Graylog

Ranking in Log Management

16th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Graylog is 6.7%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Geraldo Freitas

Analista de TI - suporte a redes e segurança at Tribunal de Contas da União

Enhances our security incident investigation but not good for correlation

Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.

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Ivan Kokalovic

DevOps Engineer at Proton Technologies

Facilitates backend service monitoring with efficient log retrieval and API flexibility

Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

"The most valuable feature is the search capability, which is simple to use."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"The machine learning is a good feature."

"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."

"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."

"The technical support team is good...It is a scalable solution."

"It's an efficient solution."

More ArcSight Logger pros

"The solution's most valuable feature is its new interface."

"I am very proud of how very stable the solution is."

"The ability to write custom alerts is key to information security and compliance."

"Real-time UDP/GELF logging and full text-based searching."

"The product is scalable. The solution is stable."

"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."

"Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline."

"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."

More Graylog pros

Cons

"In the next release, I want to see more intelligence."

"It would be better if the product is cheaper."

"The next release should have AI capabilities."

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."

"It is really difficult to work in ArcSight Logger, as it is very slow."

"The integration with other systems could be improved."

"The solution must provide readymade connectors for different applications."

"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."

More ArcSight Logger cons

"Its scalability gets complicated when we have to update or edit multiple nodes."

"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."

"With technical support, you are on your own without an enterprise license."

"There should be some user groups and an auto sign-in feature."

"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."

"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."

"Lacks sufficient documentation."

"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."

More Graylog cons

Pricing and Cost Advice

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"We have a lifetime license, so we don't pay a monthly fee."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"ArcSight is an expensive solution."

"I would rate the product a seven out of ten since it's an enterprise product."

"The pricing is quite harsh."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"Consider Enterprise support if you have atypical needs or setup requirements."

"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."

"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."

"We're using the Community edition."

"Having paid official support is wise for projects."

"If you want something that works and do not have the money for Splunk or QRadar, take Graylog."

"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

More Graylog pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

17%

Government

Educational Organization

Computer Software Company

18%

Comms Service Provider

10%

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

What do you like most about Graylog?

The product is scalable. The solution is stable.

What is your experience regarding pricing and costs for Graylog?

We are using the free version of the product. However, the paid version is expensive.

What needs improvement with Graylog?

When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work. P...

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Graylog2

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

Considerably faster analysis speeds.
More robust and easier-to-use analysis platform.
Simpler administration and infrastructure management.
Lower cost than alternatives.
Full-scale customer service.
No expensive training or tool experts required.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur

ArcSight Logger vs. Graylog