ArcSight Logger vs Graylog comparison

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ArcSight Logger

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Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Graylog are prominent competitors in the log management solutions market. ArcSight Logger tends to have an advantage with its strong security features, while Graylog is noted for its user-friendly architecture and flexibility.

Features: ArcSight Logger stands out for its robust compliance and security features, reliable threat detection, and data integrity. These attributes make it suitable for enterprises facing strict regulatory demands. On the other hand, Graylog is known for its ease of customization, integration capabilities, and user-friendly interface, which appeals to organizations seeking agile, adaptable solutions.

Room for Improvement: ArcSight Logger could improve its integration options, streamline its processes, and enhance its user interface for better adaptability. Graylog needs more comprehensive documentation, improved troubleshooting capabilities, and enhanced user support to streamline operations.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for a structured deployment process but may lack flexibility during implementation. Its customer service is reliable but may not be flexible enough for all users. Graylog offers an easy and simple deployment process, leading to faster setup but needs improvement in response times and detailed customer support.

Pricing and ROI: ArcSight Logger's initial setup cost is high, but users justify this with its strong ROI supported by its extensive feature set. Graylog offers a cost-effective solution, being particularly appealing with its open-source option, though users sometimes note a longer timeline for ROI realization as they configure it to their specific requirements.

To learn more, read our detailed ArcSight Logger vs. Graylog Report (Updated: June 2025).

ArcSight Logger vs. Graylog

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

24th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Graylog

Ranking in Log Management

15th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.1% compared to the previous year. The mindshare of Graylog is 6.7%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

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Ivan Kokalovic

DevOps Engineer at Proton Technologies

Facilitates backend service monitoring with efficient log retrieval and API flexibility

Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides in-depth information on business activities once we log into the system."

"It is one of the best products available in the market."

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."

"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."

"It's an efficient solution."

"The most valuable feature is the search capability, which is simple to use."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."

More ArcSight Logger pros

"We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."

"The product is scalable. The solution is stable."

"Graylog is very handy."

"I like the correlation and the alerting."

"The ability to write custom alerts is key to information security and compliance."

"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."

"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."

"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."

More Graylog pros

Cons

"The next release should have AI capabilities."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

"The platform is quite expensive. They should reduce its cost."

"The solution must provide readymade connectors for different applications."

"The product's connectors should work better and the user manuals need an update."

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"I would like to see better scheduling in the next release of this solution."

"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."

More ArcSight Logger cons

"Dashboards, stream alerts and parsing could be improved."

"More customization is always useful."

"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."

"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."

"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."

"With technical support, you are on your own without an enterprise license."

"Its scalability gets complicated when we have to update or edit multiple nodes."

"The infrastructure cost is the main issue. I like the rest. If the infrastructure costs could be lower, it would be fantastic."

More Graylog cons

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."

"We have a lifetime license, so we don't pay a monthly fee."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"ArcSight is an expensive solution."

"The pricing is quite harsh."

"We're using the Community edition."

"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."

"Consider Enterprise support if you have atypical needs or setup requirements."

"Having paid official support is wise for projects."

"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."

"If you want something that works and do not have the money for Splunk or QRadar, take Graylog."

"I use the free version of Graylog."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

More Graylog pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

18%

Government

Educational Organization

Computer Software Company

17%

Comms Service Provider

10%

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...

What do you like most about Graylog?

The product is scalable. The solution is stable.

What is your experience regarding pricing and costs for Graylog?

I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...

What needs improvement with Graylog?

An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...

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Comparisons

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Compared 37% of the time

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Compared 24% of the time

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Compared 11% of the time

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Compared 5% of the time

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Compared 3% of the time

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Product Reports

ArcSight Logger

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Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Graylog2

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

Considerably faster analysis speeds.
More robust and easier-to-use analysis platform.
Simpler administration and infrastructure management.
Lower cost than alternatives.
Full-scale customer service.
No expensive training or tool experts required.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur

ArcSight Logger vs. Graylog