Try our new research platform with insights from 80,000+ expert users

ArcSight Logger vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
26th
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog Enterprise
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 0.9% compared to the previous year. The mindshare of Graylog Enterprise is 6.2%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Graylog6.2%
ArcSight Logger0.7%
Other93.1%
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Ivan Kokalovic - PeerSpot reviewer
Facilitates backend service monitoring with efficient log retrieval and API flexibility
Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"The technical support team is good...It is a scalable solution."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
"The ability to write custom alerts is key to information security and compliance."
"I am very proud of how very stable the solution is."
"The Graylog features that have proven to be most beneficial for our data analysis in particular are that we tend to use it as a big data store, so we have the correlation rules that, if something matches under certain conditions, it raises an alarm."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"I like the correlation and the alerting."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
 

Cons

"It is really difficult to work in ArcSight Logger, as it is very slow."
"ArcSight has been sold two or three times, and the quality has decreased."
"We have had problems with archiving."
"The initial setup was a little bit complex."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"We find that the search and access functionality is quite slow."
"I would like to see better scheduling in the next release of this solution."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best case deployment scenario-"
"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."
"It would be great if Graylog could provide a better Python package in order to make it easier to use for the Python community."
"With technical support, you are on your own without an enterprise license."
 

Pricing and Cost Advice

"ArcSight is an expensive solution."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."
"We are using the free version of the product. However, the paid version is expensive."
"If you want something that works and do not have the money for Splunk or QRadar, take Graylog.​​"
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"I use the free version of Graylog."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
867,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
16%
Comms Service Provider
11%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What do you like most about Graylog?
The product is scalable. The solution is stable.
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
What needs improvement with Graylog?
An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog Enterprise and other solutions. Updated: July 2025.
867,341 professionals have used our research since 2012.