ArcSight Logger vs Graylog comparison

Read 21 Graylog reviews

8,998 Views
8,998 Comparison Views

95% willing to recommend

ArcSight Logger

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

ArcSight Logger and Graylog are prominent competitors in the log management solutions market. ArcSight Logger tends to have an advantage with its strong security features, while Graylog is noted for its user-friendly architecture and flexibility.

Features: ArcSight Logger stands out for its robust compliance and security features, reliable threat detection, and data integrity. These attributes make it suitable for enterprises facing strict regulatory demands. On the other hand, Graylog is known for its ease of customization, integration capabilities, and user-friendly interface, which appeals to organizations seeking agile, adaptable solutions.

Room for Improvement: ArcSight Logger could improve its integration options, streamline its processes, and enhance its user interface for better adaptability. Graylog needs more comprehensive documentation, improved troubleshooting capabilities, and enhanced user support to streamline operations.

Ease of Deployment and Customer Service: ArcSight Logger is recognized for a structured deployment process but may lack flexibility during implementation. Its customer service is reliable but may not be flexible enough for all users. Graylog offers an easy and simple deployment process, leading to faster setup but needs improvement in response times and detailed customer support.

Pricing and ROI: ArcSight Logger's initial setup cost is high, but users justify this with its strong ROI supported by its extensive feature set. Graylog offers a cost-effective solution, being particularly appealing with its open-source option, though users sometimes note a longer timeline for ROI realization as they configure it to their specific requirements.

To learn more, read our detailed ArcSight Logger vs. Graylog Report (Updated: July 2025).

ArcSight Logger vs. Graylog

July 2025

Download the complete report

Helped 866,218 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ArcSight Logger

Ranking in Log Management

28th

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Graylog

Ranking in Log Management

15th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.0% compared to the previous year. The mindshare of Graylog is 6.4%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management Market Share Distribution
Product	Market Share (%)
Graylog	6.4%
ArcSight Logger	0.7%
Other	92.9%

Log Management

Featured Reviews

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

A scalable and stable solution that enables users to see all the event logs in one place

The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.

Read full review

Ivan Kokalovic

DevOps Engineer at Proton Technologies

Facilitates backend service monitoring with efficient log retrieval and API flexibility

Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's an efficient solution."

"It's a robust, mature product and you can do some really complex operations and analytics."

"We check a lot of logs in ArcSight Logger because we're running a massive database platform."

"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."

"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."

"We haven't had any crashes or bugs. It is stable."

"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."

More ArcSight Logger pros

"The build is stable and requires little maintenance, even compared to some extremely expensive products."

"Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline."

"The product is scalable. The solution is stable."

"We're using the Community edition, but I know that it has really good dashboarding and alerts."

"Message forwarding through the in-built module."

"Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."

"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."

"Everything stands out as valuable, including the fact that I can quantify and qualify the logs, create pipelines and process the logs in any way I like, and create charts or data maps."

More Graylog pros

Cons

"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."

"It would be better if the product is cheaper."

"ArcSight has been sold two or three times, and the quality has decreased."

"The solution could be improved in maintenance settings."

"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

"ArcSight Logger doesn't have features for user or customer behavior analysis."

"I would like to see better scheduling in the next release of this solution."

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."

More ArcSight Logger cons

"I would like to see a default dashboard widget that shows the topology of the clusters defined for the graylog install."

"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."

"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."

"Graylog can improve the index rotation as it's quite a complex solution."

"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."

"More customization is always useful."

"The area in Graylog that needs to be improved or enhanced would be the integrations."

"Lacks sufficient documentation."

More Graylog cons

Pricing and Cost Advice

"We have a lifetime license, so we don't pay a monthly fee."

"I would rate the product a seven out of ten since it's an enterprise product."

"It's not cheap at all as it's a big product and has been in the market for quite some time now."

"ArcSight is an expensive solution."

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."

"The pricing is quite harsh."

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."

"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."

"We're using the Community edition."

"There is an open source version and an enterprise version. I wouldn't recommend the enterprise version, but as an open source solution, it is solid and works really well."

"I use the free version of Graylog."

"I am using a community edition. I have not looked at the enterprise offering from Graylog."

"We are using the free version of the product. However, the paid version is expensive."

"If you want something that works and do not have the money for Splunk or QRadar, take Graylog."

"You get a lot out-of-the-box with the non-enterprise version, so give it a try first."

More Graylog pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Log Management solutions are best for your needs.

See recommendations

866,218 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Government

Educational Organization

Computer Software Company

16%

Comms Service Provider

11%

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	10
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What do you like most about ArcSight Logger?

We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.

What is your experience regarding pricing and costs for ArcSight Logger?

The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.

What needs improvement with ArcSight Logger?

This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...

What do you like most about Graylog?

The product is scalable. The solution is stable.

What is your experience regarding pricing and costs for Graylog?

I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...

What needs improvement with Graylog?

An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...

Splunk Enterprise Security vs ArcSight Logger

Comparisons

Compared 38% of the time

IBM Security QRadar vs ArcSight Logger

Compared 35% of the time

Elastic Security vs ArcSight Logger

Compared 11% of the time

Wazuh vs ArcSight Logger

Compared 7% of the time

Grafana Loki vs ArcSight Logger

Compared 5% of the time

More ArcSight Logger Competitors

Grafana Loki vs Graylog

Compared 33% of the time

Wazuh vs Graylog

Compared 25% of the time

syslog-ng vs Graylog

Compared 11% of the time

Security Onion vs Graylog

Compared 6% of the time

Fortinet FortiAnalyzer vs Graylog

Compared 3% of the time

More Graylog Competitors

Product Reports

Download ArcSight Logger product report

ArcSight Logger

August 2025

Download Graylog product report

August 2025

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger

Graylog2

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

OpenText

Graylog is purpose-built to deliver the best log collection, storage, enrichment, and analysis. Graylog is:

Considerably faster analysis speeds.
More robust and easier-to-use analysis platform.
Simpler administration and infrastructure management.
Lower cost than alternatives.
Full-scale customer service.
No expensive training or tool experts required.

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa

Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur