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ArcSight Logger vs Graylog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
24th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Graylog
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.7%, down from 1.1% compared to the previous year. The mindshare of Graylog is 6.5%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
A scalable and stable solution that enables users to see all the event logs in one place
The technical support team is very slow. The support persons do not take prompt action. They take too much time to implement new changes. Even if we tell them that we are not able to get critical logs, they take almost three to four days to provide a resolution. The support is not good.
Ivan Kokalovic - PeerSpot reviewer
Facilitates backend service monitoring with efficient log retrieval and API flexibility
Graylog is valuable because it bridges technical knowledge to non-technical teams, presenting complex backend processes in a simple timeline. It boosts the knowledge of sales and customer support teams by allowing them to see the backend operations without needing to read the code. Its API is flexible for visualization, and its powerful search engine efficiently handles large volumes of log data. Moreover, its stability, fast search capabilities, and compatibility with languages like ANSI SQL enhance its utility in IT infrastructure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The machine learning is a good feature."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"ArcSight Logger is very stable and useful for customers."
"We haven't had any crashes or bugs. It is stable."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"It's an efficient solution."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"What I like about Graylog is that it's real-time and you have access to the raw data. So, you ingest it, and you have access to every message and every data item you ingest. You can then build analytics on top of that. You can look at the raw data, and you can do some volumetric estimations, such as how big traffic you have, how many messages of data of a type you have, etc."
"The Graylog features that have proven to be most beneficial for our data analysis in particular are that we tend to use it as a big data store, so we have the correlation rules that, if something matches under certain conditions, it raises an alarm."
"One of the most valuable features is that you are able to do a very detailed search through the log messages in the overview."
"We're using the Community edition, but I know that it has really good dashboarding and alerts."
"We have scaled from a single machine installation (a VM with a Graylog + ES + MongoDB) to (2 Graylog + 2 ES + 3 MongoDB). This was done smoothly with a minimal impact on logging."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
 

Cons

"The integration with other systems could be improved."
"The solution should make it possible to integrate network analysis features."
"In the next release, I want to see more intelligence."
"I would like to see better scheduling in the next release of this solution."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The platform is quite expensive. They should reduce its cost."
"We find that the search and access functionality is quite slow."
"The initial setup was a little bit complex."
"We ran into problems with Elasticsearch throwing a circuit-breaking exception due to field data size being too large. It turned out that the heap size directly impacted this size in a high-throughput environment, causing unexplained instability in Graylog. We were able to troubleshoot on the Elasticsearch size, but we should have been able to reference some minimum requirements for Graylog to know that our settings weren't sufficient."
"Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best case deployment scenario-"
"Its scalability gets complicated when we have to update or edit multiple nodes."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
"There should be some user groups and an auto sign-in feature.​"
"Lacks sufficient documentation."
"I hope to see improvements in Graylog for more interactivity, user-friendliness, and creating alerts. The initial setup is complex."
"Dashboards, stream alerts and parsing could be improved."
 

Pricing and Cost Advice

"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
"ArcSight is an expensive solution."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"It's an open-source solution that can be used free of charge."
"We are using the free version of the product. However, the paid version is expensive."
"Having paid official support is wise for projects."
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
"​You get a lot out-of-the-box with the non-enterprise version, so give it a try first."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"We're using the Community edition."
"I use the free version of Graylog."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
16%
Government
7%
Educational Organization
6%
Computer Software Company
17%
Comms Service Provider
10%
University
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about Graylog?
The product is scalable. The solution is stable.
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
What needs improvement with Graylog?
An improvement I would suggest is in Graylog's user interface, such as allowing for font size adjustments. A potential enhancement could be the integration with Ollama to run large language models ...
 

Comparisons

 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
Graylog2
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about ArcSight Logger vs. Graylog and other solutions. Updated: June 2025.
860,825 professionals have used our research since 2012.