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ArcSight Intelligence vs LogRhythm SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
Sentiment score
8.0
LogRhythm SIEM boosts ROI, visibility, and security compliance, offering cost-effective risk management and productivity benefits, especially for medium enterprises.
 

Customer Service

Sentiment score
6.7
ArcSight Intelligence has slow but capable customer support, with mixed user satisfaction regarding problem resolution and feedback sufficiency.
Sentiment score
6.9
LogRhythm SIEM's support is knowledgeable and responsive, though consistency and initial response times need improvement.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
 

Scalability Issues

Sentiment score
6.3
ArcSight Intelligence is scalable but complex, with user ratings ranging from moderately to highly, influenced by partner support.
Sentiment score
7.6
LogRhythm SIEM is praised for its strong scalability and effectiveness in accommodating expanding demands across diverse environments.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
 

Stability Issues

Sentiment score
8.4
ArcSight Intelligence is highly rated for stability and consistent performance, with users giving it a nine out of ten.
Sentiment score
4.4
LogRhythm SIEM is generally stable, reliable, and efficient, with some performance issues resolved through updates and proper resource allocation.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
 

Room For Improvement

ArcSight Intelligence requires frequent updates, improved usability, better speed, enhanced scalability, lower pricing, and higher ranking compared to QRadar and Splunk.
LogRhythm SIEM needs better integration, UI improvements, enhanced reports, and Linux-based support for efficiency and tool integration.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
 

Setup Cost

ArcSight Intelligence is costly, suited for enterprises, and offers various licensing options with extra charges for new features.
LogRhythm SIEM offers competitive pricing with comprehensive features, though scalability and additional features may increase costs.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
The license cost is around $10 per MPS.
 

Valuable Features

ArcSight Intelligence offers a powerful log correlation engine, customizable alerts, seamless dashboard, user-friendly interface, and easy rule creation.
LogRhythm SIEM excels in threat detection, user-friendly interface, and integration, offering centralized logs and customizable alerts.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
 

Categories and Ranking

ArcSight Intelligence
Ranking in Security Information and Event Management (SIEM)
40th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
User Entity Behavior Analytics (UEBA) (15th)
LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
174
Ranking in other categories
Log Management (14th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Intelligence is 0.3%, down from 0.3% compared to the previous year. The mindshare of LogRhythm SIEM is 3.2%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Nagendra Nekkala - PeerSpot reviewer
A user-friendly solution that can be used to integrate the logs properly with different connectors
ArcSight Intelligence is easy to maintain; one person is enough for the solution's maintenance. The maintenance person will add new features or devices, make policy changes or configurations, and learn and guide other engineers about new threats. ArcSight Intelligence is a user-friendly solution, and users should buy it if their company can afford its cost. Overall, I rate ArcSight Intelligence a nine out of ten.
Mokhammad Rakhman - PeerSpot reviewer
User-friendly dashboard and machine learning capabilities improve threat hunting efficiency
LogRhythm SIEM has strong machine-learning capabilities with behavioral rules and analysis. The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient. Analytics and behavioral analysis help me save time with rule creation. Its scalability allows me to add components as needed. Overall, LogRhythm SIEM offers end-to-end visibility with a reasonable price.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
17%
University
7%
Manufacturing Company
7%
Computer Software Company
15%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool shou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Find out what your peers are saying about ArcSight Intelligence vs. LogRhythm SIEM and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.