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Arcserve UDP vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (32nd)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
32nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.3% compared to the previous year. The mindshare of Veritas System Recovery is 1.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Arcserve UDP2.0%
Veritas System Recovery1.8%
Other96.2%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
SP
IT Manager at Canara Robeco
An easy to maintains solution useful to manage daily backup and the restoration of backup files
I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment. The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"I like the tool's speed."
"Arcserve UDP provides security to our database and also it takes backup regularly, without human intervention."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable feature is the duplication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Just use Arcserve UDP for Backup, Replication, and a High Availability solution; it is one software and one console for all kinds of data protection."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"You can back up the whole image."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"Offers good recovery quickly."
"The installation was straightforward."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
 

Cons

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Taking a snapshot level backup with this solution is very slow compared to other products."
"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"They could work on their marketing approach. I don't see many people leveraging it."
"The initial setup was complex, but with the help of our IT and engineering staff, it was quite straightforward."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"Lacks the ability to protect the database snapshot."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"We faced issues with recovery and restoration."
"It needs an easier interface."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
 

Pricing and Cost Advice

"The pricing is moderate."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"There is an annual license required for this solution and it is priced well."
"It is approximately $400 to purchase a virtual service outright."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
8%
Manufacturing Company
13%
Construction Company
12%
Computer Software Company
12%
Energy/Utilities Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about Arcserve UDP vs. Veritas System Recovery and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.