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Arcserve UDP vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
18th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (28th)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
32nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.5% compared to the previous year. The mindshare of Veritas System Recovery is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Arcserve UDP2.0%
Veritas System Recovery1.8%
Other96.2%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"Physical and virtual servers are treated the same, and an image can be copied from one machine to another, whether physical to virtual, virtual to virtual, virtual to physical, or physical to physical."
"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."
"Instant recovery is the most valuable feature of Arcserve UDP."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The ROI is very good because of the speed of the backup, so our IT staff don't waste time doing unnecessary work and can set up and focus on other tasks."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"You can back up the whole image."
"Offers good recovery quickly."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"It has a user-friendly interface."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
 

Cons

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"The pricing could be cheaper."
"Veritas System Recovery’s pricing and local support need some improvement."
"The pricing could be cheaper."
"We faced issues with recovery and restoration."
"It needs an easier interface."
"The reliability is sometimes lacking."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
 

Pricing and Cost Advice

"The solution is expensive."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"In comparison to other vendors, it is a low-cost solution."
"As an MSP partner, I believe that the prices are fair."
"The price of this product is high and it should be lower."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"Pricing is most likely comparable."
"The solution is not very expensive, but it is not cheap."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Comms Service Provider
8%
Computer Software Company
14%
Manufacturing Company
12%
Energy/Utilities Company
11%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about Arcserve UDP vs. Veritas System Recovery and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.