We performed a comparison between Arcserve UDP and AWS Elastic Disaster Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The product provides instant and virtual standbys."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"It is very stable."
"It's simple to set up."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Technical support has been very good. They usually respond quickly to our requests."
"For regular backup and restore solutions, this product is fine."
"It's on the cheaper side and not too expensive for users."
"The solution is dependent on the network bandwidth. For example, if they have a bandwidth of 10Mbps the solution will run a little heavier. If the bandwidth is good the solution runs well."
"The initial setup is pretty straightforward, it's not complex."
"The initial setup is really straightforward."
"The setup is pretty straightforward."
"We went from an organization with minimal to no disaster recovery. I was able to spin up the disaster recovery environment with AWS rather quickly and meet business requirements."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The product is not user-friendly."
"Its interface can be improved. I find it unintuitive."
"The technical support of the product is an area of concern where improvements are required."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I set up a test, deleted the source, and went to fail it back, and it didn't work."
"The solution's network setup and a lot of the control tower setup could be improved."
"I would like to see better support for creating and working with archives."
"Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information."
"Sometimes a server will get a bit behind. "
"The UI could be a little sleeker."
"The failback could be improved. It should be more intuitive."
"The only thing I would like to see is, they don't have a formal ticketing system. There is no way I can go back and see what questions we had six months back, what issues we had, and how they were resolved."
More AWS Elastic Disaster Recovery Pricing and Cost Advice →
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while AWS Elastic Disaster Recovery is ranked 33rd in Backup and Recovery with 11 reviews. Arcserve UDP is rated 7.6, while AWS Elastic Disaster Recovery is rated 7.4. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of AWS Elastic Disaster Recovery writes "Free, easy to use, and offers good support". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas AWS Elastic Disaster Recovery is most compared with Azure Site Recovery, AWS Backup, Oracle Data Guard, VMware Cloud Disaster Recovery and Zerto. See our AWS Elastic Disaster Recovery vs. Arcserve UDP report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
